Global Cast to Launch Next-Generation Outsourcing Service “AI DESK” from May 2026

Global Cast Co., Ltd. (Headquarters: Nagoya, Aichi Prefecture; Representative Director: Hideyuki Kawaguchi), which operates comprehensive consulting and transformation businesses, will begin rolling out “AI DESK,” a next-generation outsourcing service that combines its proprietary AI analytics technology with its accumulated on-site operational capabilities, from May 2026. 1. Development Background: The “Last Mile” Challenge in AI Adoption Many companies are currently attempting to adopt AI, but they face clear challenges in the execution phase, such as implementations that stop at tool deployment without becoming established in on-site operations, or cases where data can be extracted but does not lead to concrete improvement actions. At the same time, more companies are facing challenges even before implementation, such as wanting to use AI but not knowing which internal operations it can be applied to, or being unable to decide where to start. Global Cast has solved numerous on-site-specific issues through nationwide sales networks, physical store operations, and contact center operations. This service goes beyond simply providing AI tools. It offers end-to-end support, including issue identification through business interviews, improvement process design, development of operational efficiency tools, and support for adoption within on-site operations. 2. Three Values Provided by “AI DESK” ・Business improvement design rooted in on-site capability Global Cast conducts detailed interviews and visualization of on-site operations to identify issues in business processes. Rather than starting from the assumption that AI must be used, the company designs improvement flows aligned with actual operations and then develops the necessary operational efficiency tools. ・Completion of the last mile through hands-on execution support For the identified improvement points, Global Cast’s execution teams enter the actual workplace and provide hands-on support from operational adjustments through to adoption. ・Commitment to quantitative outcomes Beyond reducing workload through automation, the service sets final outcomes such as improved contract rates and reduced churn rates as KPIs, and drives improvement cycles based on facts and logic. 3. Service Overview Name: AI DESK Services provided: Business process visualization and issue identification, AI utilization design, development of operational efficiency tools, AI-based optimization simulations, on-site execution support, and continuous improvement reports Service website: ai-desk.global-cast.co.jp 4. Future Outlook Global Cast aims to implement digital technologies in society in a form that anyone can use, centered on the fusion of technology and people. Through “AI DESK,” the company will provide corporate productivity improvement not merely as an abstract concept, but as results with tangible business benefits. About Global Cast Global Cast Co., Ltd. possesses sales infrastructure built on long-accumulated sales know-how and assets, a nationwide network of sales partners, and multichannel capabilities. The company has provided support, outsourcing, and consulting in sales and marketing to help many clients generate profit. It also offers proprietary solutions that solve challenges arising from changes in the times through advanced solutions and consulting. Global Cast operates a Sales Bank business that combines these sales infrastructures with its proprietary solutions, as well as a Life Value business that supports next-generation education and lifelong learning. By quickly delivering new services, technologies, and evolving social infrastructure to communities everywhere, the company contributes to updating a rapidly changing world. Global Cast is a “partner in transformation” that ensures no one is left behind at turning points of the times. Company Overview Company name: Global Cast Co., Ltd. Representative: Hideyuki Kawaguchi, Representative Director Established: February 20, 2008 Capital: 100,000,000 yen Business activities: Sales Bank business; Life Value business Location: Global Gate 14F, 4-60-12 Hiraike-cho, Nakamura-ku, Nagoya, Aichi Prefecture, Japan URL: https://global-cast.co.jp/ Inquiries regarding this release: Global Cast Co., Ltd., Growth Strategy Group Contacts: Kamiya, Tagami MAIL: gc.irpr@global-cast.jp TEL: 052-265-9288 / FAX: 052-433-7178