Global Cast Co., Ltd. entrusted with "Special Fraud Damage Prevention Call Center Outsourcing Project" by Aichi Prefectural Police Headquarters – Aiming to suppress special fraud damage with advanced automation technology
Global Cast Co., Ltd. has been entrusted by the Aichi Prefectural Police Headquarters with the "FY2026 Special Fraud Damage Prevention Call Center Outsourcing Project." This initiative, announced today at an opening ceremony attended by police officials and media, aims to curb damages from increasingly sophisticated special frauds like "ore-ore fraud" and "refund fraud" by proactively disseminating information to citizens and financial institutions using automation and a robust security system.
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Global Cast Co., Ltd. (Head office: Nagoya City, Aichi Prefecture; Representative Director: Hideyuki Kawaguchi; hereinafter referred to as "the Company") announces that it has been entrusted with the "FY2026 Special Fraud Damage Prevention Call Center Outsourcing Project" by the Aichi Prefectural Police Headquarters and held an opening ceremony today at the Company's head office conference room.
On the day of the ceremony, officials from the Aichi Prefectural Police attended, and several media outlets, including Chunichi Shimbun, TV Aichi, and Nagoya TV Broadcasting, covered the event, featuring this initiative in their reports and special programs.
■ Background and Purpose of the Contract
In recent years, special frauds such as "ore-ore fraud" and "refund fraud" have become increasingly sophisticated and advanced, raising the importance of prompt and direct warnings to prevent damage.
The purpose of this project is to actively disseminate information to citizens and financial institutions, thereby curbing damages from special fraud.
The Company was entrusted with this project due to its proven track record in call center operations, auto-call technology, and advanced information security system.
■ Outline of the Project
This project consists of the following three pillars:
・Emergency public relations via auto-call
Based on information indicating pre-cursors to fraud, automated voice warnings are issued to citizens and financial institutions in the target areas.
・Individual awareness-raising based on seized lists
Direct calls are made to high-risk individuals based on lists seized by the police.
・Crime prevention status survey
Data such as answering machine setting rates are collected to contribute to the advancement of crime prevention measures.
It is planned to make over 12,500 calls per month on average.
In addition to telephone warnings, the use of crime prevention apps recommended by the Aichi Prefectural Police is also effective in efforts to prevent damage.
These apps allow users to receive alerts about special frauds and utilize crime prevention functions, which is expected to contribute to raising crime prevention awareness among individual citizens.
(Reference: https://www.pref.aichi.jp/police/anzen/tokusyusagihigaiboushi.html)
■ Our Company's System and Security
To carry out this project, the Company has established the following system:
・Call center operations in a closed environment dedicated to domestic use.
・Strict access control using IC cards, etc.
・Information management system with consideration for personal information protection (e.g., restrictions on bringing in electronic devices).
・Operation by a dedicated manager and cooperation system with the police.
■ Future Outlook
The implementation period for this project is scheduled from April 1, 2026, to March 19, 2027.
This initiative is not merely a call center operation but functions as a part of the social infrastructure that forms the "front line of crime suppression" in collaboration with the Aichi Prefectural Police.
Through this project, the Company will contribute to the advancement and refinement of crime prevention measures based on accumulated call data and survey results, and will also contribute to building sustainable mechanisms for the prevention of special fraud damage.
Moving forward, with an eye on further sophistication and horizontal expansion of this model, we aim to establish new crime suppression methods by integrating technology and operations, striving to realize a safer and more secure society.
About Global Cast Co., Ltd.
Global Cast Co., Ltd. has accumulated extensive sales know-how and assets over many years, possessing a sales partner network covering the entire country and a multi-channel sales infrastructure. We have provided support, agency services, and consulting in sales and marketing to many clients for profit creation. We also offer our own solutions that solve issues arising from changes in the times with cutting-edge solutions and consulting. We operate the Sales Bank business, which integrates these sales infrastructures and our own solutions, and the "Life Value Business," which supports next-generation education and lifelong learning.
By quickly delivering new services, technologies, and changing social infrastructures to all regions, we contribute to the rapid updating of a rapidly changing world. We are a "transformation partner" company that leaves no one behind at the turning point of the times.
Company Profile
Company Name: Global Cast Co., Ltd.
Representative: Hideyuki Kawaguchi, Representative Director
Established: February 20, 2008
Capital: 100,000,000 yen
Business Activities: Sales Bank Business, Life Value Business
Location: Global Gate 14F, 4-60-12 Hiraike-cho, Nakamura-ku, Nagoya City, Aichi Prefecture
URL: https://global-cast.co.jp/
[Contact for this release]
Global Cast Co., Ltd. Growth Strategy Group, Contact: Kamiya, Tagami
MAIL: gc.irpr@global-cast.jp
TEL: 052
On the day of the ceremony, officials from the Aichi Prefectural Police attended, and several media outlets, including Chunichi Shimbun, TV Aichi, and Nagoya TV Broadcasting, covered the event, featuring this initiative in their reports and special programs.
■ Background and Purpose of the Contract
In recent years, special frauds such as "ore-ore fraud" and "refund fraud" have become increasingly sophisticated and advanced, raising the importance of prompt and direct warnings to prevent damage.
The purpose of this project is to actively disseminate information to citizens and financial institutions, thereby curbing damages from special fraud.
The Company was entrusted with this project due to its proven track record in call center operations, auto-call technology, and advanced information security system.
■ Outline of the Project
This project consists of the following three pillars:
・Emergency public relations via auto-call
Based on information indicating pre-cursors to fraud, automated voice warnings are issued to citizens and financial institutions in the target areas.
・Individual awareness-raising based on seized lists
Direct calls are made to high-risk individuals based on lists seized by the police.
・Crime prevention status survey
Data such as answering machine setting rates are collected to contribute to the advancement of crime prevention measures.
It is planned to make over 12,500 calls per month on average.
In addition to telephone warnings, the use of crime prevention apps recommended by the Aichi Prefectural Police is also effective in efforts to prevent damage.
These apps allow users to receive alerts about special frauds and utilize crime prevention functions, which is expected to contribute to raising crime prevention awareness among individual citizens.
(Reference: https://www.pref.aichi.jp/police/anzen/tokusyusagihigaiboushi.html)
■ Our Company's System and Security
To carry out this project, the Company has established the following system:
・Call center operations in a closed environment dedicated to domestic use.
・Strict access control using IC cards, etc.
・Information management system with consideration for personal information protection (e.g., restrictions on bringing in electronic devices).
・Operation by a dedicated manager and cooperation system with the police.
■ Future Outlook
The implementation period for this project is scheduled from April 1, 2026, to March 19, 2027.
This initiative is not merely a call center operation but functions as a part of the social infrastructure that forms the "front line of crime suppression" in collaboration with the Aichi Prefectural Police.
Through this project, the Company will contribute to the advancement and refinement of crime prevention measures based on accumulated call data and survey results, and will also contribute to building sustainable mechanisms for the prevention of special fraud damage.
Moving forward, with an eye on further sophistication and horizontal expansion of this model, we aim to establish new crime suppression methods by integrating technology and operations, striving to realize a safer and more secure society.
About Global Cast Co., Ltd.
Global Cast Co., Ltd. has accumulated extensive sales know-how and assets over many years, possessing a sales partner network covering the entire country and a multi-channel sales infrastructure. We have provided support, agency services, and consulting in sales and marketing to many clients for profit creation. We also offer our own solutions that solve issues arising from changes in the times with cutting-edge solutions and consulting. We operate the Sales Bank business, which integrates these sales infrastructures and our own solutions, and the "Life Value Business," which supports next-generation education and lifelong learning.
By quickly delivering new services, technologies, and changing social infrastructures to all regions, we contribute to the rapid updating of a rapidly changing world. We are a "transformation partner" company that leaves no one behind at the turning point of the times.
Company Profile
Company Name: Global Cast Co., Ltd.
Representative: Hideyuki Kawaguchi, Representative Director
Established: February 20, 2008
Capital: 100,000,000 yen
Business Activities: Sales Bank Business, Life Value Business
Location: Global Gate 14F, 4-60-12 Hiraike-cho, Nakamura-ku, Nagoya City, Aichi Prefecture
URL: https://global-cast.co.jp/
[Contact for this release]
Global Cast Co., Ltd. Growth Strategy Group, Contact: Kamiya, Tagami
MAIL: gc.irpr@global-cast.jp
TEL: 052