GLG Launches 'AI-Moderated Calls', a New Feature Where Voice-Interactive AI Autonomously Conducts Expert Interviews
GLG has introduced 'AI-Moderated Calls', utilizing AI agents to autonomously interview experts. This innovation enables parallel interviews, eliminates scheduling and language barriers, and drastically speeds up the research process.
📋 Article Processing Timeline
- 📰 Published: April 2, 2026 at 19:55
- 🔍 Collected: April 2, 2026 at 14:01
- 🤖 AI Analyzed: April 21, 2026 at 06:29 (448h 27m after Collected)
Gerson Lehrman Group, Inc. (Headquarters: Minato-ku, Tokyo, Representative Director and President: Hayato Hashimoto, hereafter GLG), a world-leading, highly reliable 'human insight' platform, has started offering a new feature 'AI-Moderated Calls (AI Interviews)' where AI agents autonomously conduct interviews with experts.
This feature uses voice interactive AI to execute spot consulting (expert interviews) provided by GLG. Based on a list of questions created by the client, the AI acts as an interviewer, verbally asking experts questions and drawing out insights through dialogue. Since multiple interviews can be conducted in parallel, it significantly streamlines the research process, which was previously constrained by scheduling, language, and time differences.
## GLG 'AI Interview' Overview
'AI Interview' is a feature where a voice interactive AI conducts interviews with experts based on a question list prepared by the client in advance. It realizes a dialogue-style interview that draws out insights by understanding the context based on introductory explanations such as the project background and research purpose, and supplementary information that can be set for each question. Furthermore, by deepening understanding through follow-up questions, it derives deeper implications.
The interview content is automatically transcribed and can be quickly organized and analyzed on the client-exclusive portal 'myGLG'. It also offers the advantage of creating flexibility in the interview schedule for the experts providing the insights.
## Key Benefits of GLG 'AI Interview'
- Streamlining and speeding up research
Because multiple interviews can be conducted simultaneously, the research period can be shortened. Representatives can focus more resources on high-value-added strategic tasks.
- Eliminating language barriers
High-quality research can be conducted with overseas experts without depending on the interviewer's language proficiency.
(*As of March 2026, only English is supported. We are advancing feature expansion to multiple languages.)
- Eliminating the burden of time differences and scheduling
There is no longer a need to accommodate late nights or early mornings for interviews with experts living overseas. It also resolves the issue of schedules not aligning even when coordinating with domestic experts.
- Immediate analysis of interview content
After the AI interview, a transcript is delivered. Using the AI features installed on the client portal 'myGLG', users can easily view summaries, compare insights across multiple interviews, and ask additional questions about the transcript.
## Main Use Cases for GLG 'AI Interview'
AI interviews are most effective when standard questions are asked to a large number of experts to structure insights.
Use Case Examples
- Grasping market overviews and major players for market entry planning
- Voice of Customer (VOC) research prior to product development
This feature uses voice interactive AI to execute spot consulting (expert interviews) provided by GLG. Based on a list of questions created by the client, the AI acts as an interviewer, verbally asking experts questions and drawing out insights through dialogue. Since multiple interviews can be conducted in parallel, it significantly streamlines the research process, which was previously constrained by scheduling, language, and time differences.
## GLG 'AI Interview' Overview
'AI Interview' is a feature where a voice interactive AI conducts interviews with experts based on a question list prepared by the client in advance. It realizes a dialogue-style interview that draws out insights by understanding the context based on introductory explanations such as the project background and research purpose, and supplementary information that can be set for each question. Furthermore, by deepening understanding through follow-up questions, it derives deeper implications.
The interview content is automatically transcribed and can be quickly organized and analyzed on the client-exclusive portal 'myGLG'. It also offers the advantage of creating flexibility in the interview schedule for the experts providing the insights.
## Key Benefits of GLG 'AI Interview'
- Streamlining and speeding up research
Because multiple interviews can be conducted simultaneously, the research period can be shortened. Representatives can focus more resources on high-value-added strategic tasks.
- Eliminating language barriers
High-quality research can be conducted with overseas experts without depending on the interviewer's language proficiency.
(*As of March 2026, only English is supported. We are advancing feature expansion to multiple languages.)
- Eliminating the burden of time differences and scheduling
There is no longer a need to accommodate late nights or early mornings for interviews with experts living overseas. It also resolves the issue of schedules not aligning even when coordinating with domestic experts.
- Immediate analysis of interview content
After the AI interview, a transcript is delivered. Using the AI features installed on the client portal 'myGLG', users can easily view summaries, compare insights across multiple interviews, and ask additional questions about the transcript.
## Main Use Cases for GLG 'AI Interview'
AI interviews are most effective when standard questions are asked to a large number of experts to structure insights.
Use Case Examples
- Grasping market overviews and major players for market entry planning
- Voice of Customer (VOC) research prior to product development