Glean Adopted as the Company-Wide AI Foundation Supporting Konoike Transport's Generative AI Slogan 'AI is Everywhere'
Glean announced that Konoike Transport has introduced the 'Glean Work AI Platform' as its company-wide AI foundation. Operations began in late February 2026 with an initial 1,200 licenses. The platform integrates with tools like Box and Outlook to enhance cross-sectional search and AI agent development to address logistics industry challenges.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 20:00
- 🔍 Collected: May 19, 2026 at 11:31
- 🤖 AI Analyzed: May 19, 2026 at 11:39 (7 min after Collected)
Glean (Headquarters: California, USA; Founder and CEO: Arvind Jain; hereinafter "Glean") announced today that Konoike Transport Co., Ltd. (Headquarters: Chuo-ku, Osaka and Chuo-ku, Tokyo; Representative Director, Chairman, President and Chief Executive Officer: Tadahiko Konoike; hereinafter "Konoike Transport"), which is actively promoting company-wide AI utilization, has introduced the "Glean Work AI Platform," an AI platform provided by Glean for business transformation.
Glean has been adopted as the company-wide AI foundation for the KONOIKE Group. In this first phase, 1,200 licenses have been introduced to Konoike Transport, with full-scale operations commencing from the end of February 2026. Currently, Konoike Transport utilizes Glean for cross-sectional searches, report generation, and chat responses across major internal tools such as Box, Microsoft Outlook, and ServiceNow. Furthermore, the development of AI agents using natural language is underway.
Caption: Everyone involved in the project adopting Glean as the company-wide AI foundation: Right - Konoike Transport, Left - Glean
[Background of Introduction: Solving Logistics Industry Challenges and "Democratization of AI"]
The logistics industry is facing urgent challenges, including labor shortages amidst growing demand, the sophistication of transportation needs, and the strict management of working hours. Under these circumstances, Konoike Transport has been promoting the use of generative AI since 2023. In December 2024, the company launched the "Generative AI Project" within its ICT Promotion Division, working to build a unified company-wide AI platform. However, the no-code development platform initially considered presented challenges regarding implementation costs, response speeds, and tuning of answer quality. Consequently, the company sought a new platform on the premise of securing advanced security and long-term platform improvement, leading to the decision to adopt "Glean."
Konoike Transport's ICT Promotion Division has established "AI is Everywhere" as the slogan for promoting company-wide AI utilization, advancing comprehensive reforms that encompass organization, infrastructure, governance, and the development of AI human resources. Within this strategy, Glean is positioned as the company-wide AI foundation for securely utilizing internal data. Looking ahead, the company is proceeding with its implementation and utilization with a view to expanding it across the entire group.
[Features of Glean]
The Glean platform introduced by Konoike Transport integrates search (Glean Search), chat (Glean Assistant), and agent (Glean Agents) functionalities.
By gathering and searching information across over 100 major SaaS and cloud storage solutions through API integration, the platform enables the improvement of productivity and efficiency in desk work, such as generating high-quality responses via natural language chat and creating meeting materials.
The features are as follows:
Realization of robust security based on governance
Glean has obtained SOC 2 Type II, an international external audit system established by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA), proving the reliability and established management and operational systems for security and privacy protection. Furthermore, by inheriting the access rights of existing systems and enabling information access according to users' specific permissions, it realizes smooth AI utilization governance for the organization.
Advanced connectivity
Glean is equipped with standard APIs that easily integrate with over 100 major applications, tools, and services. By using AI to cross-sectionally utilize information from all internal apps, the man-hours required for search and reporting tasks can be significantly reduced. Furthermore, access rights to information directly inherit the settings of existing systems, preventing access to unauthorized information.
Advanced natural language understanding through state-of-the-art LLM models
Through vector search utilizing LLMs, Glean can accurately understand questions posed by users in natural language. Additionally, by learning the company's unique terminology and context, it improves search accuracy and response quality, providing the most optimal answers.
LLM-agnostic flexibility
Glean supports all the latest major LLM models, including ChatGPT, Gemini, and Claude. It does not depend on a specific LLM model but applies the most suitable model according to business requirements. This enables the realization of AI agents that flexibly combine optimal models based on the use case, such as "content generation," "data analysis," and "search."
AI agents that can be developed even by non-engineers
Glean allows users to build AI agents without coding, utilizing natural language prompts and templates. In addition to designing AI agents by drawing workflows, workflows can also be created interactively, so non-engineers'
Glean has been adopted as the company-wide AI foundation for the KONOIKE Group. In this first phase, 1,200 licenses have been introduced to Konoike Transport, with full-scale operations commencing from the end of February 2026. Currently, Konoike Transport utilizes Glean for cross-sectional searches, report generation, and chat responses across major internal tools such as Box, Microsoft Outlook, and ServiceNow. Furthermore, the development of AI agents using natural language is underway.
Caption: Everyone involved in the project adopting Glean as the company-wide AI foundation: Right - Konoike Transport, Left - Glean
[Background of Introduction: Solving Logistics Industry Challenges and "Democratization of AI"]
The logistics industry is facing urgent challenges, including labor shortages amidst growing demand, the sophistication of transportation needs, and the strict management of working hours. Under these circumstances, Konoike Transport has been promoting the use of generative AI since 2023. In December 2024, the company launched the "Generative AI Project" within its ICT Promotion Division, working to build a unified company-wide AI platform. However, the no-code development platform initially considered presented challenges regarding implementation costs, response speeds, and tuning of answer quality. Consequently, the company sought a new platform on the premise of securing advanced security and long-term platform improvement, leading to the decision to adopt "Glean."
Konoike Transport's ICT Promotion Division has established "AI is Everywhere" as the slogan for promoting company-wide AI utilization, advancing comprehensive reforms that encompass organization, infrastructure, governance, and the development of AI human resources. Within this strategy, Glean is positioned as the company-wide AI foundation for securely utilizing internal data. Looking ahead, the company is proceeding with its implementation and utilization with a view to expanding it across the entire group.
[Features of Glean]
The Glean platform introduced by Konoike Transport integrates search (Glean Search), chat (Glean Assistant), and agent (Glean Agents) functionalities.
By gathering and searching information across over 100 major SaaS and cloud storage solutions through API integration, the platform enables the improvement of productivity and efficiency in desk work, such as generating high-quality responses via natural language chat and creating meeting materials.
The features are as follows:
Realization of robust security based on governance
Glean has obtained SOC 2 Type II, an international external audit system established by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA), proving the reliability and established management and operational systems for security and privacy protection. Furthermore, by inheriting the access rights of existing systems and enabling information access according to users' specific permissions, it realizes smooth AI utilization governance for the organization.
Advanced connectivity
Glean is equipped with standard APIs that easily integrate with over 100 major applications, tools, and services. By using AI to cross-sectionally utilize information from all internal apps, the man-hours required for search and reporting tasks can be significantly reduced. Furthermore, access rights to information directly inherit the settings of existing systems, preventing access to unauthorized information.
Advanced natural language understanding through state-of-the-art LLM models
Through vector search utilizing LLMs, Glean can accurately understand questions posed by users in natural language. Additionally, by learning the company's unique terminology and context, it improves search accuracy and response quality, providing the most optimal answers.
LLM-agnostic flexibility
Glean supports all the latest major LLM models, including ChatGPT, Gemini, and Claude. It does not depend on a specific LLM model but applies the most suitable model according to business requirements. This enables the realization of AI agents that flexibly combine optimal models based on the use case, such as "content generation," "data analysis," and "search."
AI agents that can be developed even by non-engineers
Glean allows users to build AI agents without coding, utilizing natural language prompts and templates. In addition to designing AI agents by drawing workflows, workflows can also be created interactively, so non-engineers'
FAQ
Why did Konoike Transport adopt Glean?
To overcome the limitations of their existing no-code platform and build a company-wide AI foundation featuring robust security and the latest LLMs.
What does Glean's 'LLM-agnostic' mean?
It means the platform does not depend on a single AI model, allowing users to flexibly choose the best LLM for the task, such as ChatGPT, Gemini, or Claude.
What systems can Glean integrate with?
It can integrate with over 100 major SaaS and cloud storage solutions, including Box, Microsoft Outlook, and ServiceNow via APIs.