AI Streamlines Review Replies and MEO Strategies! New Features Added to Google Maps High Rating Acquisition Tool "Kuchikomission" Premium Plan

Giv-ning Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Koki Matsumoto) released new features for the 'Premium Plan' of its Google Maps high-rating review acquisition support tool "Kuchikomission" on Wednesday, April 1, 2026. These new features, including AI-powered review reply functions and detailed MEO analysis, are designed to further powerfully support store customer attraction.

【Background of New Feature Addition】

Until now, the Premium Plan has offered features specialized in maximizing review acquisition and optimizing operations, such as "guidance banners" and "original POP creation."

With this update, to more effectively connect collected reviews to store customer attraction (MEO strategies), we have newly implemented three enhanced points: "Store Information Management," "Comparative Analysis with Competitors," and "Operational Improvement and Information Dissemination."

【Three New Enhancement Points in the Premium Plan】

ACTION 01: "Store Information Management" Directly Linked to Customer Attraction

Tedious update tasks for Google Business Profile (GBP) can now be performed collectively from the Kuchikomission management screen.

■ Review Management and Reply

AI automatically generates optimal reply texts according to the content of posted reviews. It automatically categorizes positive and negative content, reducing the burden of staff reply tasks while contributing to improved customer satisfaction.

■ GBP Management (Profile, Menu, Photos)

Business hours, service details, dish names, prices, and store photos can be intuitively updated from the management screen. By always maintaining the latest information, the display quality on Google Maps is improved.

ACTION 02: "Comparative Analysis with Competitors" Based on Data

Accurately grasp your store's position on Google Maps and support evidence-based MEO strategies that do not rely on intuition.

■ Ranking Check Function

Automatically measures and visualizes search rankings for specified keywords x areas x time slots. It supports rankings by browser/app, comparison with registered competitor stores (up to 3 stores), and even multi-language ranking measurement for inbound tourism strategies.

■ Inflow Keyword Function

Visualizes the number of impressions and search rankings for each keyword actually searched by users. This directly leads to the discovery of new customer attraction keywords and the determination of MEO strategy priorities.

■ MEO Performance Function

You can cross-reference metrics such as views, user actions (website access, route search, phone calls, etc.), number of reviews, and ratings. Annual data trend analysis is also possible, supporting the formulation of continuous improvement measures.

ACTION 03: "Operational Improvement and Information Dissemination" Utilizing AI

By incorporating the latest AI technology, the daily workload of review management is significantly reduced, while appropriate communication with customers is achieved.

■ AI-powered Effect Prediction: Review Acquisition Simulation

AI calculates the number of reviews needed to reach a target overall rating, based on the review difference with competitor stores. It simulates concrete effects such as improved来店率 (store visit rate) and inquiry rate upon achievement, which can be used for setting goals and boosting staff motivation.

■ AI Review Analysis Report

AI analyzes reviews from multiple perspectives, clearly visualizing not only strengths such as customer service and cuisine but also areas needing improvement. It creates reports directly linked to service improvement and customer attraction measures, based on objective data.

■ MEO Diagnostic Report

AI comprehensively diagnoses the setup status of your Google Business Profile. It clearly presents improvement points for each item, such as current evaluation level, profile information, photos, and latest posts, supporting the execution of optimal MEO strategies.

■ Latest Information Posting Function

Event announcements and campaign notifications can be posted directly to Google Maps from the management screen. This reduces the effort of update tasks, prevents missed posts, and enables efficient MEO operation.

The following features are scheduled to be released sequentially from Friday, May 1st:

・MEO Performance Function

・AI Review Analysis Report

・MEO Diagnostic Report

【Premium Plan Pricing Structure】

All new features added with this update are available.

Monthly usage fee: 15,000 JPY (excluding tax) / per store

Contract period: 12 months ~

Payment method: Credit card payment (VISA / Mastercard / JCB / AMEX / Diners Club)

※ No initial fees.

※ 200 SMS messages per month are included in the monthly fee.

※ A "Basic Plan" (5,000 JPY/month, excluding tax) with only basic features is also available.

【Service List by Plan】

Please see the service website for more details.

https://about-kuchikomission.com/premium/

【Company Profile】

Company Name: Giv-ning Inc.

Headquarters: 3F Nichigetsu-ko Building, 3-1-4 Yoyogi, Shibuya-ku, Tokyo

Representative Director: Koki Matsumoto

Established: 20