Launch of 'FULL KAITEN <Store Agent>' Enabling Store Staff to Take Sales-Driving Actions Without Data Analysis

Full Kaiten Co., Ltd. (Headquarters: Fukushima-ku, Osaka; CEO: Naohiro Segawa), which provides the inventory analysis cloud 'FULL KAITEN' to help minimize inventory and maximize gross profit, announces the launch of a new service, 'FULL KAITEN '. This service supports the daily operations of retail store staff, helping to streamline store tasks and maximize sales. By clearly presenting store staff with 'what to do today to increase sales' right on the sales floor, FULL KAITEN eliminates the dependency on individual skills in store management and supports the creation of a consistently fresh and attractive sales floor. Various Challenges Faced by Retail Stores The current retail industry is facing the challenge of high recruitment difficulty for employees, forcing stores to operate with a limited headcount. While the importance of data utilization is understood by many companies, the reality is that frontline staff lack both the 'time to analyze' and the 'skills' to use data effectively. As a result, staff are overwhelmed with tasks like stocking shelves and checking inventory in the warehouse, leading to a dilemma where they cannot allocate time to 'customer service,' which should be their primary focus. In addition, there are scattered cases where staff, not knowing the best-selling items or recommended combinations, are forced to rely on 'experience and intuition' on the frontlines, leading to unconfident customer service and sales floor layouts created without clear standards. Value Provided by FULL KAITEN FULL KAITEN solves these issues and is utilized via a browser on tablet devices used in stores. Clarifying 'What to do today' to Create an Environment Focused on Customer Service It automatically analyzes past sales data and creates a dashboard of the store's KPIs (sales amount, number of customers, set ratio, etc.), concretely presenting 'multifaceted actions' to improve these KPIs. By simply checking this screen when clocking in, staff can clearly understand the tasks they need to do that day, such as stocking shelves, placing orders, or changing layouts. This reduces the time spent on data analysis and figuring out 'what to do,' creating more time to focus on serving customers. Enabling Even New Staff to Provide 'Confident, Data-Backed Customer Service' It visualizes sales trends (e.g., Top 50 Sales List) and data-based cross-selling information (co-purchase records). Furthermore, simply by scanning a product's barcode, staff can instantly check the inventory status not only in their own store but also across the entire company and warehouses. By quantifying such know-how, even inexperienced staff can possess the same 'weapons for customer service' as veterans, enabling them to make confident, data-backed product proposals and smoothly guide customers through backorder processes. Preventing Opportunity Loss and Maintaining a Constantly 'Fresh Sales Floor' Based on actual performance, it warns of stockout risks and lists 'non-moving inventory (dead stock)' that hasn't sold for a certain period despite being in stock. This prevents sales opportunity losses due to stockouts before they happen, while simultaneously allowing for quick, hesitation-free decisions on product withdrawals (like returning items to the warehouse). As a result, it prevents overcrowding in the backroom and makes it possible to maintain an attractive, highly dynamic sales floor where fresh, sellable items are always on display. Also Supports Product Barcode Scanning Additionally, there is a function to scan product barcodes using the tablet device's camera. This allows for immediate confirmation of inventory status not just in-store, but company-wide and in warehouses, enabling smooth backorder guidance without keeping customers waiting, ensuring no sales opportunities are missed. - Click here for details on FULL KAITEN Improving Profits at Retail Headquarters with FULL KAITEN's Multi-Products Full Kaiten has been providing various products that help headquarters (head office) personnel at retail companies, such as MDs (Merchandisers), DBs (Distributors), and SVs (Supervisors), to maximize gross profit with minimum inventory. In inventory businesses like retail, there is a relationship between inputted resources (human and financial management resources) and gross profit erosion at each stage of the operational workflow, as shown in the diagram below. To initiate actions (execution of measures) for each of these stages, we offer FULL KAITEN's multi-products (listed in the diagram below). - Reference: https://full-kaiten.com/fk-concept By combining the newly launched FULL KAITEN with existing FULL KAITEN products, even more effective cross-company results can be achieved.