Frontier Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Masahiro Takahashi), operator of the business matching service "Ready Crew," will consolidate and relocate its headquarters from the 14th and 15th floors to a single, expansive floor on the 17th floor of "Yebisu Garden Place," effective April 1, 2026, for the purpose of promoting business growth and fostering organizational unity.

At a time when AI-driven information processing is accelerating, our company is focusing its organizational resources on "dialogue"—engaging with each customer individually—and understanding the complex context surrounding them.

While exploring "what constitutes true customer benefit" in the AI era, the business matching service "Ready Crew," which utilizes human concierges, has identified a pressing need: even if AI can handle analysis and organization, the final decision requires "human recommendation" and a "sense of conviction."

With approximately 60 new graduates joining our team, bringing our total to over 360 employees, we have decided to relocate our headquarters to maximize the unique value of "Ready Crew": introducing the optimal partner by verbalizing the "true challenges" that exist on the other side of our dialogues with customers.

Background of the relocation: Investing in "human intervention value" precisely because it is the AI era

Since our founding in 2009, we have spent 16 years developing our business matching operations under the theme of "Meeting the right companies." Through over 140,000 business introductions, we have learned that what ultimately determines whether companies are a "match" is not a comparison of specifications or prices, but mutual understanding through dialogue between the people in charge.

No matter how much technology evolves, the core of the decision-making process—the desire to "work with this company"—is rooted in human trust, or the power of community. We believe that in an era where AI handles information organization and comparison, the value of the "sense of conviction" created by human intervention is actually increasing.

This philosophy is reflected in our own way of working. While we understand the efficiency of remote work, we do not prioritize remote-first policies. We believe the greatest value lies in the daily conversations employees have in the same space and the spaces for co-creation that emerge when we invite customers to our office. This consolidation into a single floor is the physical embodiment of this philosophy.

Features of the new office: A single-floor design that stimulates information circulation and sensibility

With this relocation, we have consolidated our previously dispersed departments onto a single floor on the 17th level. This space is not merely a workspace, but an engine for maximizing the "value of dialogue" created through coexistence with AI.

1. A "Creative Workspace" where the knowledge of all employees blends together While thoroughly streamlining routine tasks with AI, we have created an environment where employees can focus exclusively on dialogue with customers and creative discussions. By having over 360 concierges share the "real compatibility between companies" and the "latest success and failure stories" gained in the field in real-time on a single floor, we can deeply unearth "true challenges that customers have not yet been able to verbalize," which AI cannot reach. We provide end-to-end support, from selecting the optimal partner to execution, creating "convincing, hands-on support" across the entire organization that leads to customer business success.

2. The core of the office design is a curved layout based on a "circle," reminiscent of human connections (community). This mimics our corporate logo, which symbolizes our philosophy of "wanting to give shape to and connect the thoughts of companies and individuals," making the space itself an embodiment of our corporate identity. - Dialogue fostered by soft curves: By abandoning a linear office structure and adopting a curved flow, we induce accidental encounters between employees and deep conversations in a relaxed state. - Event space for co-creation with visitors: The design is intended not only for internal use but also for hosting events that invite external partners and customers. - A place for dialogue that hosts the "four seasons": Each area, themed around "Spring, Summer, Autumn, and Winter," functions as a mechanism to stimulate human sensibility and build "warm, trusting relationships" with those who visit.

Overview of the relocation - New address: 17th Floor, Yebisu Garden Place Tower, 4-20-3 Ebisu, Shibuya-ku, Tokyo 150-6017 - Phone number: 03-4216-1111 - Relocation date: April 1, 2026 (Wednesday)

About Ready Crew "Ready Crew" is one of Japan's largest business matching communities, with a track record of use by over 2,800 listed companies and handling 110 billion yen in projects annually.

Concierges with high listening and proposal skills carefully interview clients regarding their challenges in all ordering tasks, such as system development and promotion. Utilizing our unique network and system, we introduce the optimal outsourcing partner for free.

Ready Crew usage examples: https://readycrew.jp/results/

FACT BOX

  • Source: PR TIMES
  • Category: News