Frontier Inc. Welcomes 62 New Graduates, Focusing Investment on "Human Dialogue" in the AI Efficiency Era

Frontier Inc., operator of the business matching service "Ready Crew," welcomed 62 new graduates, signaling a strategic shift to invest further in human-centric dialogue. The company plans to leverage AI for information processing while sales staff focus on customer emotions, aiming for a 350-person team to enhance customer experience.
人事NQ 73/100出典:PR Times

📋 Article Processing Timeline

  • 📰 Published: April 9, 2026 at 02:30
  • 🔍 Collected: April 8, 2026 at 18:00
  • 🤖 AI Analyzed: April 20, 2026 at 14:27 (284h 26m after Collected)
Frontier Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Masahiro Takahashi; hereinafter "the Company"), which operates the business matching service "Ready Crew (Ready Crew)", held an entrance ceremony on April 1, 2026, welcoming 62 new graduates.

## Background of Recruitment: Why Accelerate Investment in "People" in the AI Era

### ■ The Core of the AI Era: "The Last Mile" is Human Emotion

AI technology advancements have dramatically increased the efficiency of corporate information gathering and candidate comparison. However, at our Company, we believe that "human emotion" at the "last mile" is the most crucial element in the AI era.

After obtaining a large amount of information through AI, when making the final decision, the part that caters to those final emotions cannot be handled by anything other than humans. Especially in high-value purchasing decisions, even after comparing information, there is always a person at the end of the final decision.

### ■ Building an Organization Focused on "Emotion"

With this recruitment, we will become a 350-person organization. This represents our strategic investment in dedicating our entire business to "moving people's emotions."

AI will handle information processing tasks such as data analysis and candidate company list generation, while sales will concentrate on "dialogue that only humans can do," by being attentive to customer emotions and decision-making processes.

We are establishing a system to reinvest the resources generated by AI efficiency into services and organizational development focused on emotion.

## About Frontier Inc.

For 17 years since our founding in 2009, we have continued to grow in the business matching and sales agency business, currently employing over 350 people and handling an annual transaction volume of approximately 110 billion yen.

As a leader with the No. 1 market share in the business matching market for six consecutive years, we are driving the transformation of customer experience centered on "proposals by people."

## What is Ready Crew?

"Ready Crew" is one of Japan's largest business matching communities, with a track record of use by over 2,800 listed companies and handling 110 billion yen in projects annually.

Concierges with high listening and proposal skills carefully interview clients regarding challenges in all outsourcing tasks, such as system development and promotions. Utilizing our unique network and system, we introduce optimal outsourcing partners (partner companies) for free.

Ready Crew Case Studies:
https://readycrew.jp/results/