Fast Doctor Celebrates 10th Anniversary

Fast Doctor Inc. celebrates its 10th anniversary today, April 1, 2026. Starting with emergency support during nights and holidays, our company has now shifted its focus to initiatives supporting the 'regional implementation of primary care', against the backdrop of a declining population, aging society, shortage of medical personnel, and increasing social security costs. We are promoting the creation of a system that delivers necessary medical care with limited medical resources, utilizing technology and new operating models. We extend our heartfelt gratitude to all patients, medical professionals, and related parties who have supported us for the past 10 years since our founding, and we would like to inform you about our future business development.

10 Years of Evolution: From Supplementing Emergency Access

Fast Doctor was founded in 2016 by Kikuchi, inspired by his experience in emergency medical settings, where he observed a high number of mild cases being transported during nights and holidays. We expanded the traditional house call system, establishing a wide-area system for home visits by a network of doctors when urgency and necessity arise during hours when family doctors are unavailable. This marked Japan's first establishment of a house call system not dependent on a specific doctor. During the COVID-19 pandemic from 2020 onwards, various local governments introduced Fast Doctor's emergency home visits and online consultations as one of their regional medical provision methods, responding to the unprecedented situation where infected individuals could not access necessary medical care. Collaborating with over 50 local governments nationwide, our role expanded beyond individual medical support to supporting medical access for society as a whole. In 2023, anticipating a future where maintaining the traditional form of medical care would become difficult due to population decline and aging, we updated our vision to 'take on the role of family doctor for 100 million people'. To implement a system in society that can continuously deliver necessary medical care with limited social security funds and medical resources, we clarified our policy to expand the theme we need to address to the more fundamental 'sustainability of primary care'. Under this policy, we have strengthened our home medical care support system, expanded online consultations from emergency response to the chronic care domain, and developed services such as secondary health checkups for corporations, supporting continuous medical access and preventing severe disease progression. What enables the resolution of these diverse challenges is the medical support platform that we have continuously strengthened as a common infrastructure. This includes a network of over 5,000 affiliated medical institutions and doctors, 24-hour medical operations incorporating DX and AI utilization, and accumulated medical-related data and implementation knowledge. This platform not only supports patient-facing services but also functions as a collaborative base for external partners such as medical institutions, local governments, and corporations.

Our Approach to Primary Care Support

In Japan, with the progression of population decline and aging, it is becoming difficult to maintain regional medical provision.