Fast Doctor Celebrates 10th Anniversary: Shifting Focus from Emergency Support to Regional Implementation of Primary Care
On its 10th anniversary, Fast Doctor announces a strategic expansion into supporting 'Primary Care Sustainability' through its medical platform, DX, and AI, aiming to address Japan's 2040 healthcare crisis.
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- 📰 Published: April 2, 2026 at 00:00
Fast Doctor Co., Ltd. celebrates its 10th anniversary today, April 1, 2026. Originally started as a night and holiday emergency support service, the company is now shifting its focus to supporting the 'Regional Implementation of Primary Care' against the backdrop of a declining population, aging society, shortage of medical personnel, and rising social security costs. By utilizing technology and new operational models, the company is promoting the creation of systems that deliver necessary medical care with limited resources.
### 10 Years of Evolution: From Emergency Access to Systemic Support
Fast Doctor was founded in 2016 by Dr. Ryo Kikuchi, inspired by the challenge of many mild cases being transported to emergency rooms during nights and holidays. The company expanded the traditional house-call system to enable a wide-area response through a physician network, creating Japan's first house-call system not dependent on a specific doctor.
During the COVID-19 pandemic since 2020, over 50 municipalities introduced Fast Doctor's services to support medical access. In 2023, the vision was updated to 'Carrying the family doctor function for 100 million people,' focusing on the sustainability of primary care. This included strengthening home care support, expanding online consultations to chronic care, and launching health check-up services for companies.
This diverse problem-solving is powered by their Medical Support Platform, which includes a network of 5,000 doctors, 24-hour DX/AI-integrated operations, and accumulated medical data.
### Four Pillars of Primary Care Support
1. **Further Supplementing Medical Access**: Integrating online consultations with local medical facilities to bridge the gap in specialty areas like psychiatry and respiratory medicine.
2. **Home Care & Operational Support**: Supporting 80,000 patients through 780 medical institutions. The group now includes Cloud Clinic Co., Ltd., providing BPO services for medical administration.
3. **New Operational Models for Institutions**: Launching medical management support in 2025 to assist with clinic succession and DX. In 2026, the company fully entered the clinical trial and DCT (Decentralized Clinical Trials) support business.
4. **Quality, Safety, and Evidence**: Establishing operational policies based on regulations and contributing to society through academic research and third-party evaluations.
### Messages from Leadership
**Dr. Ryo Kikuchi, Representative Director/Physician**:
'Our origin was a strong sense of urgency regarding the burden on both patients and medical providers. We are now implementing a "New Primary Care" that supports society as a whole through technology, ensuring that access to care is not dictated by location or time.'
**Takashi Mizuno, Representative Director**:
'Healthcare cannot be protected by passion alone; it must be supported by systems. We are dedicating the next 10 years to ensuring that sustainable primary care remains available in every region.'
### 10 Years of Evolution: From Emergency Access to Systemic Support
Fast Doctor was founded in 2016 by Dr. Ryo Kikuchi, inspired by the challenge of many mild cases being transported to emergency rooms during nights and holidays. The company expanded the traditional house-call system to enable a wide-area response through a physician network, creating Japan's first house-call system not dependent on a specific doctor.
During the COVID-19 pandemic since 2020, over 50 municipalities introduced Fast Doctor's services to support medical access. In 2023, the vision was updated to 'Carrying the family doctor function for 100 million people,' focusing on the sustainability of primary care. This included strengthening home care support, expanding online consultations to chronic care, and launching health check-up services for companies.
This diverse problem-solving is powered by their Medical Support Platform, which includes a network of 5,000 doctors, 24-hour DX/AI-integrated operations, and accumulated medical data.
### Four Pillars of Primary Care Support
1. **Further Supplementing Medical Access**: Integrating online consultations with local medical facilities to bridge the gap in specialty areas like psychiatry and respiratory medicine.
2. **Home Care & Operational Support**: Supporting 80,000 patients through 780 medical institutions. The group now includes Cloud Clinic Co., Ltd., providing BPO services for medical administration.
3. **New Operational Models for Institutions**: Launching medical management support in 2025 to assist with clinic succession and DX. In 2026, the company fully entered the clinical trial and DCT (Decentralized Clinical Trials) support business.
4. **Quality, Safety, and Evidence**: Establishing operational policies based on regulations and contributing to society through academic research and third-party evaluations.
### Messages from Leadership
**Dr. Ryo Kikuchi, Representative Director/Physician**:
'Our origin was a strong sense of urgency regarding the burden on both patients and medical providers. We are now implementing a "New Primary Care" that supports society as a whole through technology, ensuring that access to care is not dictated by location or time.'
**Takashi Mizuno, Representative Director**:
'Healthcare cannot be protected by passion alone; it must be supported by systems. We are dedicating the next 10 years to ensuring that sustainable primary care remains available in every region.'
FAQ
What is Fast Doctor's 'Regional Implementation of Primary Care'?
It involves using DX and AI to optimize limited medical resources and integrating systems that support 24/7 local family doctor functions into society.
What solutions are provided for the '2040 Crisis'?
The company builds a sustainable system through physician networking, medical institution management support (BPO), and clinical trial support (DCT).
What has been achieved in the last 10 years?
They have built a network of 5,000 doctors, partnered with over 50 municipalities, and supported 80,000 patients through 780 medical institutions.