Famione to Continue Providing "Online Fertility Consultation Service" in Setagaya Ward, Tokyo, for FY2026

Famione Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yusuke Ishikawa), which operates healthcare support services such as "Famione" (https://famione.com/benefit/) with the vision of "supporting all who wish for children to create a society where they can lead happy lives," has been commissioned by Setagaya Ward, Tokyo (Mayor: Norito Hosaka; hereinafter, Setagaya Ward), and it has been decided to continue providing its "Online Fertility Consultation Service" for the 2026 fiscal year.

Setagaya Ward introduced this service in FY2023 and has been working to support consultations and promote understanding and awareness by devising consultation methods to address concerns beyond fertility, such as preconception care for men and women considering pregnancy, menstrual problems, couple communication, and menopause.

In Setagaya Ward, text consultations, Zoom consultations, and phone consultations are available an unlimited number of times, anonymously, and free of charge. A system is in place where professionals listen to concerns and provide necessary information.

■ Comment from Setagaya Ward Representative
Setagaya Ward operates the "Online Fertility Consultation Service" as a support project for residents who desire future pregnancy and childbirth. Highly specialized content related to fertility, pregnancy, and infertility treatment can be consulted free of charge with professionals such as certified infertility nurses, embryologists, and clinical psychologists. Please utilize this service, as you can consult anonymously through various methods.

■ User Testimonials
"It was precise advice for my vague concerns. I re-recognized the fundamental aspect of doing it together, not just leaving it to my partner, nor deciding/doing it alone."
"I am grateful for the consideration shown in first accepting my anxieties. Furthermore, the detailed and specific guidance provided for each question was extremely helpful. Thank you very much."
"Even though I researched online and it said it was safe, I was still anxious, so I wanted to hear a third-party professional opinion here. I felt relieved by the precise answers. Thank you."

■ Examples of FY2025 Service Achievements
In November 2025, a seminar titled "What You Can Do Now for Your Future Self ~Fertility and Preconception Care~" was held for those interested in the topic.

Famione's nurses and fertility counselors provided easy-to-understand explanations, including the term preconception and current news on egg freezing. A preconception care checklist was used during the seminar, with efforts made to encourage participants to consider it personally, resulting in high satisfaction and understanding.

Comments from Participants (excerpt):
"At this lecture, I was a little surprised to learn that there are surprisingly many things I can do for pregnancy and fertility, and that there are options other than natural conception, and using those methods has become a matter of course."
"I was able to learn a certain amount about fertility and pregnancy, and from specific ages and numbers, I was able to create a guideline for how to spend my time."
"It became an opportunity to think about fertility and pregnancy."

■ Overview of Healthcare Support Service "Famione"
Support on two axes: fostering a culture across organizations and regions × individual support for those concerned.

"Famione" supports corporate health management and women's empowerment by providing welfare benefits and resident support in local governments through "culture fostering" via expert seminars and "individual concerned party support" via online consultations. Users can consult anonymously with qualified professionals such as nurses and psychologists, contributing to improved psychological safety and prevention of health issues. Additionally, customized seminars and training tailored to the challenges of companies and regions aim to improve the literacy of the entire organization/region, including not only those directly concerned but also their supporters.

Since its launch in 2018, it has been widely adopted by private companies such as Odakyu Electric Railway, TBS Koseikai, Taisei Corporation, NTT, and Kodansha, as well as various local governments including Yokosuka City in Kanagawa Prefecture, Setagaya Ward in Tokyo, Mihara City in Hiroshima Prefecture, Oura Town in Gunma Prefecture, Ibaraki Prefecture, Nara Prefecture, and Yamanashi Prefecture. It boasts top-class achievements in Japan, particularly in the areas of preconception care, health issues for working people, and DE&I promotion.

*This service is not a medical act, so it does not provide diagnoses or prescriptions.

▶︎Famione Corporate Employee Benefits Service https://famione.com/benefit
▶︎Famione "Fertility LINE Support Service" for Local Governments https://famione.com/local/
Famione Co., Ltd.
Location: 〒150-0043 Shibuya-ku, Tokyo