Famione to Continue Providing "Fertility Consultation Service" for Bunkyo City, Tokyo, in Fiscal Year Reiwa 8 (2026)

Famione Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yusuke Ishikawa), which operates healthcare support services such as "Famione" (https://famione.com/benefit/) for corporate employees' welfare and resident support for local governments, with the vision of "creating a society where all who wish for children can lead happy lives, supported by those around them," has announced that the continuation of its "Fertility Consultation Service" has been decided for fiscal year Reiwa 8, following a commission from Bunkyo City, Tokyo (Mayor: Hirokazu Narisawa).

Bunkyo City introduced this service in fiscal year Reiwa 6, aiming to provide consultations to Bunkyo City residents who wish to have children, regarding fertility and infertility, to address their anxieties and concerns, and to provide necessary information to resolve them and encourage self-determination.

The consultations are not limited to infertility treatment but also cover various anxieties and concerns related to health management for fertility, selection of infertility medical institutions, communication between couples, balancing work and treatment, and mental healthcare.

Furthermore, consultations are accepted not only from individuals but also from those in supporting roles around them. Consultations can be conducted anonymously, and support is provided as a service that anyone, regardless of gender or age, can use with peace of mind and ease.

Bunkyo City residents can use the Famione Premium Plan for free, allowing unlimited text and call consultations. With a system that allows easy online consultation anytime and advice from specialized professionals, Famione supports the health of Bunkyo City residents.

■ Comment from Bunkyo City Health Promotion Division

Bunkyo City is committed to providing seamless support for pregnancy, childbirth, and parenting so that residents can give birth and raise children with peace of mind.

We have also provided financial support for those undergoing infertility treatment who wish to have children.

Amidst this, we will continue to implement a consultation service that supports the anxieties and concerns of those who wish for children.

Please make use of it.

【Bunkyo City Fertility Consultation Service Bunkyo City Homepage】

https://www.city.bunkyo.lg.jp/b027/p007544.html

■ User Testimonials

“It was very helpful to be able to ask detailed questions that I couldn't ask the doctor…! I feel like I can reset my feelings and try hard for fertility again.”

“Including your own story, it was a very warm answer that felt close to me. I would like to continue asking questions as there are more things I would like to inquire about.”

“Until now, I had vague anxieties, but I thought it was a bit of an exaggeration and time-consuming to go to the hospital just for a consultation. It's very helpful to have a place where I can easily consult and resolve my anxieties.”

■ Fiscal Year Reiwa 7 (2025) Achievement Example

In fiscal year Reiwa 7, an online seminar was held in January 2026 on the theme of “What is advanced medical treatment? – Comprehensive explanation of advanced medical treatment, male infertility, and subsidy systems.”

Nurses/Certified Infertility Nurses and Embryologists presented, providing the latest information from experts. Many questions were submitted in advance during registration, indicating high interest in the seminar even before it began. During the seminar, active reactions and questions flew from participants, and the seminar received high evaluations for both participant satisfaction and understanding.

Participant Comments (excerpt)

“It was valuable to hear directly from specialists like nurses and embryologists. I thought it was especially rare to have the opportunity to hear from an embryologist.”

“Initially, I applied because I was interested in choosing an infertility treatment hospital, but I was able to learn about male infertility factors, and it made it easier to explain to my husband as I proceed with fertility activities and infertility treatment in the future. Thank you very much.”

“I was able to hear information specific to Bunkyo City.”

■ Overview of Healthcare Support Service “Famione”

Support through two pillars: fostering a culture across organizations and regions × individual support for those concerned

“Famione” provides welfare benefits that support corporate health management and women's empowerment, and resident support for local governments, through “culture building” via expert seminars and “individual support” via online consultations. Users can consult qualified professionals such as nurses and psychologists anonymously, contributing to improved psychological safety and prevention of ill health. Additionally, customized seminars and training tailored to corporate and regional issues aim to improve literacy across the entire organization/region, including not only those directly concerned but also their supporters.

Since its launch in 2018, it has been provided to private companies such as Odakyu Electric Railway, TBS Welfare Association, Taisei Corporation, NTT, and Kodansha, as well as municipalities like Yokosuka City in Kanagawa Prefecture and Setagaya Ward in Tokyo.