Action Link to Host Seminar for EC Businesses at Net Shop Tantosha Forum 2026 Spring

Fabrica Communications (Headquarters: Naka-ku, Nagoya, Aichi Prefecture; Representative Director and CEO: Masato Taniguchi), a wholly owned subsidiary of Fabrica Holdings, will host a seminar for EC business operators at the 'Net Shop Tantosha Forum 2026 Spring', taking place at the Hibiya Kokusai Building Conference Square on Tuesday, May 26, 2026, as part of the initiatives for its EC-specialized CRM tool, 'Action Link'. In recent years, rising customer acquisition costs in the EC market have made CRM increasingly important for deepening relationships with existing customers and increasing repeat sales. In response to these challenges, 'Action Link' supports CRM strategies for EC businesses as an EC-specialized CRM that automates optimal communication for each customer based on their purchasing and behavioral data. Seminar on the growth of office furniture mail order A seminar featuring Product Manager Takashi Nakamura will be held on Tuesday, May 26, 2026. This seminar will introduce specific CRM strategies that have led to increased repeat sales, based on the case study of 'Officom', which operates an office furniture e-commerce site. Since 2020, Officom has strengthened its repeat customer strategies in its EC operations. Since then, both new and repeat sales have progressed steadily, and the business continues to show upward growth today. This session will explain the design and operational points of strategies that are actually contributing to sales, using specific examples. Title: The Path to Officom's 5-Fold Sales Growth (B-7 Lecture) Date & Time: Tuesday, May 26, 2026, 16:20–17:00 Details & Registration: https://netshop.impress.co.jp/event/202605tokyo Speaker: Takashi Nakamura, Product Manager, Action Link, Fabrica Communications