Media4u to Host Online Seminar on June 3 on Utilizing SMS to Overcome Email Challenges
Media4u Inc., a subsidiary of Fabrica Holdings Inc., will host a free online seminar for businesses on June 3, 2026. The event will address the challenges of email-centric customer communication, such as messages being buried or overlooked, and explain a multi-channel approach that incorporates high-deliverability SMS.
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Media4u Inc., a wholly-owned subsidiary of Fabrica Holdings Inc. (Headquarters: Minato-ku, Tokyo; President: Toru Iwadate), will hold a free online seminar for businesses on Wednesday, June 3, 2026, titled 'Are You Sure Your Email-Centric Operations Are Effective for Important and Promotional Messages?'
## Background: The Challenge of Reaching Customers in the Modern Era with Email Alone
While email is a widely used method for business-to-customer communication, the increasing volume of information flow has led to a rise in cases where important notifications, such as billing reminders and contract renewals, or promotional information get lost among other emails. This makes it difficult to drive customer opens and actions, creating a need for many companies to reconsider their notification strategies.
Furthermore, attempts to supplement with phone calls often result only in increased operational burdens due to low response rates, making it difficult to balance with efficient operations amidst labor shortages.
## Seminar Content: Multi-Channel Design Utilizing SMS
This seminar will present solutions that leverage the characteristics of SMS (Short Message Service) to address these challenges in email communication. Through specific use cases, it will explain how to utilize SMS for important notifications and promotional measures, and how to combine it with existing communication methods to increase customer action rates through multi-channel design.
The company's SMS sending service, 'Aurora SMS by Media SMS,' achieves a high delivery rate of 99.9% through direct connections to all domestic carriers and includes features such as long message delivery and two-way SMS. The seminar will also touch on RCS (Rich Communication Services), a growing topic in the evolution of SMS, to provide a perspective on the future of customer communication.
## Target Audience
- Individuals concerned about the delivery rate of important notifications via email.
- Those struggling with the response rate of promotional campaigns.
- Departments experiencing high workloads or labor shortages due to follow-up phone calls.
- Individuals interested in multi-channel design.
## Event Details
- **Theme**: Are You Sure Your Email-Centric Operations Are Effective? A Guide to Re-evaluating Customer Communication with a Multi-Channel Approach Using High-Deliverability SMS.
- **Date & Time**: Wednesday, June 3, 2026, 14:00-15:00
- **Format**: Online (via Zoom)
- **Cost**: Free
- **Organizer**: Media4u Inc.
- **Cooperation**: Open Source Utilization Research Institute, Inc., Majisemi, Inc.
- **Registration**: https://majisemi.com/e/c/media4u-20260603/M2A
## Background: The Challenge of Reaching Customers in the Modern Era with Email Alone
While email is a widely used method for business-to-customer communication, the increasing volume of information flow has led to a rise in cases where important notifications, such as billing reminders and contract renewals, or promotional information get lost among other emails. This makes it difficult to drive customer opens and actions, creating a need for many companies to reconsider their notification strategies.
Furthermore, attempts to supplement with phone calls often result only in increased operational burdens due to low response rates, making it difficult to balance with efficient operations amidst labor shortages.
## Seminar Content: Multi-Channel Design Utilizing SMS
This seminar will present solutions that leverage the characteristics of SMS (Short Message Service) to address these challenges in email communication. Through specific use cases, it will explain how to utilize SMS for important notifications and promotional measures, and how to combine it with existing communication methods to increase customer action rates through multi-channel design.
The company's SMS sending service, 'Aurora SMS by Media SMS,' achieves a high delivery rate of 99.9% through direct connections to all domestic carriers and includes features such as long message delivery and two-way SMS. The seminar will also touch on RCS (Rich Communication Services), a growing topic in the evolution of SMS, to provide a perspective on the future of customer communication.
## Target Audience
- Individuals concerned about the delivery rate of important notifications via email.
- Those struggling with the response rate of promotional campaigns.
- Departments experiencing high workloads or labor shortages due to follow-up phone calls.
- Individuals interested in multi-channel design.
## Event Details
- **Theme**: Are You Sure Your Email-Centric Operations Are Effective? A Guide to Re-evaluating Customer Communication with a Multi-Channel Approach Using High-Deliverability SMS.
- **Date & Time**: Wednesday, June 3, 2026, 14:00-15:00
- **Format**: Online (via Zoom)
- **Cost**: Free
- **Organizer**: Media4u Inc.
- **Cooperation**: Open Source Utilization Research Institute, Inc., Majisemi, Inc.
- **Registration**: https://majisemi.com/e/c/media4u-20260603/M2A