Media4u to Exhibit at "Call Center/CRM Demo & Conference 2026 in Osaka"

Media4u Inc. (Headquarters: Minato-ku, Tokyo; Representative Director and President: Toru Iwadate; hereinafter "the Company") will exhibit at "Call Center/CRM Demo & Conference 2026 in Osaka," the largest call center industry specialized event in Western Japan, to be held in May 2026 (Organizer: Rick Telecom Co., Ltd.).

In May 2026, the Company renewed its communication service group for corporations to a new brand, "Aurora X."

At this exhibition, under the tagline "The right answer keeps changing," we will introduce "Aurora X," an integrated communication platform that spans SMS, IVR, and AI calls. At our booth, we will showcase various solutions that support notification, response, and customer service operations through live demonstrations.

Exhibition Overview

Exhibition Name Call Center/CRM Demo & Conference 2026 in Osaka

Dates May 27 (Wednesday) and 28 (Thursday), 2026, 10:00-17:00

Venue MyDome Osaka (3F Exhibition Hall) 2-5 Honmachibashi, Chuo-ku, Osaka-shi, Osaka 540-0029

Organizer Rick Telecom Co., Ltd.

Official Website https://www.callcenter-japan.com/

Booth Number 3E-17 (3rd floor, E zone)

About Aurora X

"Aurora X" is a communication service brand for corporations developed by Media4u Inc. It is deployed as an integrated platform that spans SMS, IVR, and AI calls, providing optimal customer communication tailored to each company.

Aurora SMS: A corporate SMS delivery service directly connected to Japan's four major carriers. It has surpassed 7,000 companies in adoption (as of end of December 2025), supporting various customer touchpoints such as identity verification, reservation confirmation, and important notifications.

Aurora IVR: A cloud service that combines IVR (Interactive Voice Response) and SMS sending. It supports integration with existing IVR systems and external CRMs, assisting in automating customer touchpoints and improving operational efficiency.

Aurora AI Call: A cloud service where AI agents automate inbound/outbound calls and multilingual support. By integrating with SMS and IVR, it supports DX for corporate telephone operations.

The brand tagline "The right answer keeps changing." embodies our desire to continuously pursue optimal communication design in response to changing customer behavior and corporate challenges. Furthermore, "X" expresses our intention to expand the possibilities of communication beyond existing frameworks by combining SMS, voice, and AI.

*"No. 1 share in domestic delivery"... No. 1 share in domestic corporate SMS delivery services in "MIC IT Report (December 2025 issue)" published by Deloitte Touche Tohmatsu MIC Research Institute. *"99% deliverability"... Result of our company's verification test for 4 carriers' deliverability / Excluding rejection, out of service area, and power off.

About Media4u Inc.

The Company provides communication services for corporations, focusing on SMS, IVR, and AI calls.

Since 2026, under the new brand "Aurora X," we have been supporting customer contact DX for companies as an integrated communication platform spanning SMS, voice, and AI.

Company Profile

[Fabrica Holdings Co., Ltd.] Representative: Masato Taniguchi, Representative Director and President CEO Headquarters: Akasaka 1-11-30 Akasaka 1-chome Center Building 9F, Minato-ku, Tokyo Established: November 1994 Listed: Tokyo Stock Exchange Standard Market (Securities Code: 4193) Corporate Website: https://www.fabrica-hd.co.jp/

[Media4u Inc.] Representative: Toru Iwadate, Representative Director and President Headquarters: Akasaka 1-11-30 Akasaka 1-chome Center Building 9F, Minato-ku, Tokyo Established: November 2005 Investment Ratio: Fabrica Holdings Co., Ltd. 100% Business Content: Operation and sales of corporate communication service "Aurora X" Corporate Website: https://www.media4u.co.jp/

<Contact> Media4u Inc. Business Promotion Office TEL: 03-5544-9963 FAX: 03-5544-9632 E-Mail: businessstrategy@media4u.co.jp