Media4u to Exhibit at "Call Center/CRM Demo & Conference 2026 in Osaka"

Media4u Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director and President: Toru Iwadate; hereinafter "the Company") will exhibit at "Call Center/CRM Demo & Conference 2026 in Osaka," the largest specialized event for the call center industry in Western Japan, organized by Ric Telecom Co., Ltd., to be held in May 2026. In May 2026, the Company renewed its group of corporate communication services to a new brand, "Aurora X." At this exhibition, with the tagline "The correct answer keeps changing," we will introduce "Aurora X," an integrated communication platform that spans SMS, IVR, and AI calls. At our booth, we will showcase various solutions that support notification, response, and customer service operations, including live demonstrations. Exhibition Overview - Exhibition Name: Call Center/CRM Demo & Conference 2026 in Osaka - Dates: May 27 (Wednesday) - 28 (Thursday), 2026, 10:00-17:00 - Venue: MyDome Osaka (3F Exhibition Hall) 2-5 Honmachi-bashi, Chuo-ku, Osaka-shi, Osaka 540-0029, Japan - Organizer: Ric Telecom Co., Ltd. - Official Website: https://www.callcenter-japan.com/ - Booth Number: 3E-17 (3rd floor, E zone) About Aurora X "Aurora X" is a corporate communication service brand developed by Media4u Co., Ltd. It is deployed as an integrated platform that spans SMS, IVR, and AI calls, providing optimal customer communication for each company. - Aurora SMS: A corporate SMS delivery service directly connected to Japan's four major carriers. With over 7,000 companies adopting it (as of end of December 2025), it supports various customer touchpoints such as identity verification, reservation confirmation, and important notifications. - Aurora IVR: A cloud service that combines IVR (Interactive Voice Response) with SMS transmission. It supports integration with existing IVR systems and external CRM, promoting automation of customer touchpoints and operational efficiency. - Aurora AI Call: A cloud service that automates inbound and outbound calls and multilingual support using AI agents. In cooperation with SMS and IVR, it supports the DX (Digital Transformation) of corporate phone operations. The brand tagline "The correct answer keeps changing." embodies the desire to continuously pursue optimal communication design in response to changing customer behavior and corporate challenges. The "X" expresses the intention to expand the possibilities of communication beyond existing frameworks by combining SMS, voice, and AI. * "No. 1 share in domestic delivery volume" ... No. 1 share in domestic corporate SMS delivery service volume in "MIC IT Report (December 2025)" published by Deloitte Touche Tohmatsu Mic Research Institute. * "99% reach rate" ... Results of the Company's verification test for reach rate across four carriers / Excludes rejection of reception, out of service area, and power off. About Media4u Co., Ltd. The Company develops corporate communication services centered on SMS, IVR, and AI calls. Since 2026, under the new brand "Aurora X," it has been supporting the DX of corporate customer touchpoints as an integrated communication platform spanning SMS, voice, and AI. Company Profile [Fabrica Holdings Co., Ltd.] - Representative: Masato Taniguchi, Representative Director and President CEO - Headquarters: Akasaka 1-11-30 Akasaka 1-chome Center Building 9F, Minato-ku, Tokyo - Established: November 1994 - Listed: Tokyo Stock Exchange Standard Market (Securities Code: 4193) - Corporate Website: https://www.fabrica-hd.co.jp/ [Media4u Co., Ltd.] - Representative: Toru Iwadate, Representative Director and President - Headquarters: Akasaka 1-11-30 Akasaka 1-chome Center Building 9F, Minato-ku, Tokyo - Established: November 2005 - Investment Ratio: Fabrica Holdings Co., Ltd. 100% - Business Description: Operation and sales of corporate communication service "Aurora X" - Corporate Website: https://www.media4u.co.jp/ Media4u Co., Ltd. Business Promotion Department - TEL: 03-5544-9963 - FAX: 03-5544-9632 - E-Mail: businessstrategy@media4u.co.jp