ActionLink to Exhibit at "E-Commerce Fair Osaka 2026" and Host Seminar for EC Operators

Fabrica Communications Co., Ltd. (Headquarters: Naka-ku, Nagoya City, Aichi Prefecture; Representative Director and CEO: Masato Taniguchi), a wholly-owned subsidiary of Fabrica Holdings Co., Ltd., will exhibit at "E-Commerce Fair Osaka 2026," held at MyDome Osaka on May 27 (Wednesday) and 28 (Thursday), 2026, as part of its efforts for the e-commerce specialized CRM tool "ActionLink," which it provides. Concurrently, the company will host a seminar for e-commerce business operators. In recent years, the importance of CRM has been increasing in the e-commerce market to deepen relationships with existing customers and boost repeat sales, due to the soaring cost of new customer acquisition. Amidst these emerging challenges, "ActionLink" supports the CRM strategies of e-commerce business operators as an e-commerce specialized CRM that automates optimal communication for each customer based on their purchase and behavioral data. **Detail ① Seminar on CRM Success Stories in Kansai EC** At this exhibition, as a venue to introduce the service's initiatives and achievements, a seminar will be held on May 28 (Thursday), 2026, during the exhibition period, featuring Takashi Nakamura, Product Manager. In this seminar, specific measures designed to lead to repeat sales will be explained with actual examples from companies across multiple industries such as apparel, food, and miscellaneous goods. Title: Double Repeat Sales! Unveiling CRM Success Stories in Kansai EC (Apparel, Food, Miscellaneous Goods, etc.) Date & Time: May 28, 2026 (Thursday) 13:50-14:35 Details & Application: https://imj.ecfair.jp/form/imj-event/emo2026/seminar/#B-15 Speaker: Fabrica Communications Co., Ltd. ActionLink Product Manager Takashi Nakamura **Detail ② Exhibition Booth to Showcase Case Studies and Offer Individual Consultations** At the exhibition booth during the event, specific examples of how companies that have implemented "ActionLink" have improved repeat sales will be introduced with demo screens. Additionally, individual consultations will be available on practical strategies for DX promotion and LTV maximization. [Exhibition & Consultation Content] Introduction of Case Studies: We will showcase how e-commerce businesses across various industries, including food and beverages, cosmetics, and apparel, have implemented "ActionLink" and improved their repeat rates and LTV, presenting functions and effects with specific data on PC demo screens. Consultation Reception for Repeat Sales UP: Our expert consultants will provide advice on optimal approaches to address challenges in your e-commerce business, such as leveraging existing customer data, re-engaging dormant customers, and optimizing segmented deliveries. **Exhibition Overview** Exhibition Name: E-Commerce Fair Osaka 2026 Dates: May 27 (Wednesday) and 28 (Thursday), 2026 Venue: MyDome Osaka Exhibited Service: E-commerce specialized CRM tool "ActionLink" Booth Number: 2K-03 Official Website: https://www.ecfair.jp/osaka/ **Company Profile** [Fabrica Communications Co., Ltd.] Representative: Representative Director and CEO Masato Taniguchi Headquarters: Sanko Nishiki Bldg. 8F, 3-5-30 Nishiki, Naka-ku, Nagoya City, Aichi Prefecture Business Activities: Automobile sales support system development and sales, internet media business, web marketing support business, automobile repair and rental car business Investment Ratio: 100% owned by Fabrica Holdings Co., Ltd. Corporate Website: https://www.fabrica-com.co.jp/ Fabrica Communications Co., Ltd. Business Communication Division, ActionLink Business Department TEL: 0120-063-851 E-mail: actionlink@fabrica-com.co.jp