Automate Contract Signing on ServiceNow! Release of CloudSign eSignature Spoke Integration App

EXEO Digital Solutions Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director and President: Koichi Maeda) has released "CloudSign eSignature Spoke" as the second ServiceNow Store app developed by our company. This application quickly integrates "CloudSign," which holds the No. 1 share in electronic contracts in Japan*, with ServiceNow, enabling automation of contract operations and significant reduction of workload at low cost and in a short period, without the need for additional development.

*Fuji Chimera Research Institute, Inc. "Software Business New Market 2025 Edition" (Electronic Contract Tool Vendor Share, FY2024 results)

◇"CloudSign eSignature Spoke" Service Page

■Beyond Electronic Contract Service Adoption, Towards the "Next" Business Process Reform

【What is an Electronic Contract Service?】

An electronic contract is a contract concluded by recording electronic data (electronic signature, timestamp, etc.) on an electronic file using information and communication technology such as the Internet. In addition to reducing various costs such as personnel expenses, transportation costs, and stamp duty required for traditional paper-based contracts, it also leads to efficiency by eliminating the need for sealing, mailing, and subsequent storage and filing operations.

【For Further Business Process Efficiency】

On the other hand, business efficiency with electronic contract services is limited to contract operations themselves and cannot streamline the traditional business processes associated with contracts. "CloudSign eSignature Spoke" goes beyond the scope of contract operations, connecting systems and processes across departments to shorten contract conclusion times and further reduce workload.

■Seamless Contract Flow Achieved with CloudSign × ServiceNow Integration

The CloudSign eSignature Spoke app improves the contract business process itself by integrating "CloudSign," Japan's No. 1 electronic contract service, with "ServiceNow," a cloud service that standardizes and automates business processes across the entire enterprise.

Since this application is provided as a Store app developed by our company and quality-assured by ServiceNow, it enables integration at a lower cost and in a shorter period compared to traditional scratch development. As there has been no Spoke* provided for ServiceNow and CloudSign until now, CloudSign eSignature Spoke can greatly contribute to improving electronic contract operations in Japan.

*Spoke: A component that links ServiceNow workflows with external systems.

■Main Functions of CloudSign eSignature Spoke

◇Electronic Contract Application Template

Provides an electronic contract application screen and workflow that can be used immediately after setup. It can also be used as a reference when incorporating this app into workflows.

◇Contract Document Sending/Receiving

By incorporating this app into workflows, it automates the sending and receiving of contract documents with CloudSign.

◇Contract Document Management

Signed contract documents can be searched and downloaded from a list of file management information.

For service details and the implementation process, please visit the ServiceNow Store page.

ServiceNow Store - CloudSign eSignature Spoke

・About ServiceNow

https://www.exeo-digitalsolutions.co.jp/dx-solutions/package-servicenow/

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＜Official Website＞

https://www.exeo-digitalsolutions.co.jp/