exaBase Sales Agent Launches Three New Features for Secure Use Under Strict Security Requirements

ExaWizards Inc. (Minato-ku, Tokyo; CEO: Shin Haruta, hereinafter "ExaWizards") announces the launch of three new features on its autonomous AI agent specialized for field sales, "exaBase Sales Agent," designed to meet strict security and compliance requirements, effective today. Many enterprises have expressed concerns such as "use of LLMs* that route data through overseas servers is not permitted" and "handling of sensitive information requires strict controls." In response, ExaWizards has introduced three new capabilities: "domestic-region LLM support," "personal information masking," and "data retention period settings"—directly addressing these market needs. These enhancements allow industries such as finance, telecommunications, and government agencies—where security requirements have previously hindered AI adoption—to confidently deploy the solution, accelerating Sales AX (AI-driven transformation of sales operations and organizations) even under the most stringent data governance policies.

## Background: Security Requirements as a Barrier to Adoption

exaBase Sales Agent is an AI agent that autonomously supports sales teams across all phases of customer engagement—preparation, negotiation, reporting, and analysis—freeing sales personnel from non-core administrative tasks and enabling the transformation into a data-driven sales organization.

While enterprise AI adoption is rapidly expanding, awareness of data privacy regulations, restrictions on cross-border data transfers, and internal governance has also intensified. In highly regulated sectors such as finance, telecom, and public institutions, balancing AI integration with robust security remains a major challenge. Key barriers to adoption have included:

- LLMs hosted on overseas servers (e.g., OpenAI, Anthropic) may expose data to international jurisdictions, making them unacceptable under strict data sovereignty rules
- Lack of automated tools to mask personal or confidential information in transcription data, failing internal security standards
- Absence of mechanisms to manage data retention periods, preventing compliance with corporate data governance policies

To address these challenges, ExaWizards has now integrated three new security-focused features.
*LLM: Large Language Model—a type of AI technology capable of understanding and generating human language

## Key Features: Three New Capabilities for Secure Deployment

1. Domestic-Region LLM Support: Enables AI Processing Without Data Leaving Japan

For customers prohibited from using overseas-hosted LLMs, ExaWizards now offers LLM processing fully contained within domestic data centers. This ensures that all AI-powered summarization and analysis occurs locally, allowing enterprises with strict data localization requirements to use the service securely and in full compliance with internal policies.

2. Personal Information Masking: Automatically Protects Sensitive Data and Reduces Leakage Risks

The system automatically identifies and masks personal and confidential information within transcription data. Sensitive content is detected in real time, and masking is applied immediately upon transcription completion—requiring no manual intervention from users. Sales teams can thus focus entirely on customer dialogue and strategic proposals without worrying about data exposure.

3. Data Retention Period Configuration: Automatically Deletes Data to Strengthen Governance

Organizations can now set custom data retention periods at the tenant level (per contracted company). Audio files, transcripts, and AI-generated summaries are automatically deleted after the specified period expires. This ensures alignment with customer data governance policies while reducing the operational burden of manual data management.

Notably, exaBase Sales Agent has long been designed to prevent AI models from retaining or learning from user data during transcription or summarization. Combined with these new features, the platform now meets even the most rigorous enterprise security and compliance standards.

## Future Outlook

ExaWizards will continue to enhance the security and governance capabilities of exaBase Sales Agent. By providing a robust, compliant AI foundation, the company aims to empower organizations that have been unable to adopt AI due to security constraints—enabling them to confidently embrace AI-driven transformation and accelerate Sales AX initiatives across the enterprise sector.

## About exaBase Sales Agent

exaBase Sales Agent (formerly exaBase Meeting Summary) is a mobile-first, autonomous AI agent tailored for field sales professionals. Specialized AI agents support every stage of the sales cycle—preparation, negotiation, reporting, and analysis—by automating tasks such as historical contact review, real-time response suggestions, automated SFA (Sales Force Automation) entry, and deal quality scoring. Through its "one-stop workflow," from smartphone recording to SFA registration, the platform minimizes administrative workload and maximizes time spent engaging with customers.

For more information, visit the service website:
https://exawizards.com/exabase/meeting-summary/