[Interview with Ms. Hotta of Familia] The Passion of a Home Care Manager in Nishinari, Osaka, Who Became a Nurse in Her 30s and "Visits Everyone Every Month," Supported by iBow's Efficiency and Administrative Outsourcing for Business Growth.

"Visiting 50 users every month." In Nishinari-ku, Osaka, Ms. Saki Hotta, manager who established Familia Home Care Nursing Station after making a fresh start in her 30s, transitioning from a yoga instructor to a nurse. While raising two children as a single mother, she makes it a point to "directly visit" all home care users and care managers. eWeLL Co., Ltd. (eWeLL, Securities Code: 5038, Headquarters: Chuo-ku, Osaka), which supports the improvement of productivity and quality in home medical care through DX, including the specialized electronic medical record system for home care nursing, "iBow," today released an interview video revealing the story behind Ms. Hotta's continuous business growth since her first year of operation by utilizing iBow. ▶ Watch the video ■ Not just visits. "Visiting" care managers and related parties too. The home care nursing field is constantly busy with not only care but also records, documents, and collaboration tasks. Even amidst such daily demands, Ms. Hotta adheres to the principle of "directly visiting" people, building trust step by step with users, care managers, and local stakeholders. In this video, we asked Ms. Hotta about her approach to building relationships with users and multidisciplinary professionals, the operational design to protect "nursing time," and the secrets behind the continuous business growth since the station's establishment. ■ Preventing "missed add-on claims" and improving efficiency: iBow was chosen after comparison. Familia Home Care Nursing Station compared explanations from more than a dozen system companies and chose iBow for operational efficiency and improving reimbursement quality. In the video, she mentions that when time is entered, add-on claims for night/early morning hours are automatically reflected, stating, "With other company systems, I had to check myself, which led to missed add-on claims. iBow naturally checks them, so we haven't missed any." Ms. Hotta also says, "My main job is nursing. I want to devote my efforts to nursing care." She utilizes the "iBow Administrative Outsourcing Service," which has freed her from spending a lot of time researching reimbursement claims, allowing her to reallocate time to visits and outreach. "Visiting people personally" and "spending time on nursing as a nurse." Please watch the video to hear the sincere efforts that have earned the trust of those around her, and the positive energy for users. ▼Click here for the video ▶ Watch other home care nursing videos [Interview with Toiro Aramaki] "Is this heaven?" The reality of "zero overtime" that surprises home care nursing staff. The "work style reform" of thorough logical management with nearly 0% turnover rate, and iBow's efficiency. ■ About eWeLL With the mission to "make people happy," eWeLL promotes business support in home medical care through DX, providing services that improve the operational efficiency of medical professionals and enhance the QOL of patients. They offer "iBow," an electronic medical record system for home care nursing, and "CareLogood," a matching platform that optimizes overall regional medical resources and streamlines hospital discharge support. These systems are used daily in the operations of over 63,000 nurses and other staff (*1) across all 47 prefectures, supporting the care of over 920,000 home patients (*2). Company Name: eWeLL Co., Ltd. Listed Market: Tokyo Stock Exchange Growth (5038) Representative: Norito Nakano, President and Representative Director Headquarters: 4-1-3, Kyutaro-machi, Chuo-ku, Osaka, 13F Established: June 11, 2012 Business Description: Business support services in the home medical care field (provision of SaaS-type business support tools such as "iBow", and reimbursement claim processing outsourcing services, etc.) URL: eWeLL Official Website https://ewell.co.jp 　　　eWeLL IR Information https://ewell.co.jp/ir 　　　iBow Official Website https://ewellibow.jp 　　　CareLogood Official Website https://carelogood.jp *This article is based on information at the time of the interview. *1 Total number of nurses, associate nurses, specialist nurses, physical therapists, occupational therapists, speech therapists, psychiatric social workers, nursing assistants, etc. working on iBow as of the end of December 2025. *2 Total number of patients covered by home care nursing instructions issued on iBow as of the end of December 2025.