Unused Spaces Become Infrastructure to Save the Logistics Crisis. Public Utility & Usefulness of 'Regional Delivery Hubs Supporting Logistics' Demonstrated with the Ministry of Land, Infrastructure, Transport and Tourism
Every WiLL Co., Ltd., in collaboration with the Ministry of Land, Infrastructure, Transport and Tourism, conducted a demonstration project for its unmanned delivery locker 'Toriiku,' proving its public utility and effectiveness in addressing the 2030 logistics crisis. The project confirmed reductions in redeliveries and driver working hours, as well as positive effects on store foot traffic, accelerating its deployment as social infrastructure.
📋 Article Processing Timeline
- 📰 Published: May 7, 2026 at 22:10
- 🔍 Collected: May 7, 2026 at 13:31
- 🤖 AI Analyzed: May 7, 2026 at 21:37 (8h 5m after Collected)
Every WiLL Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director: Toshiaki Sudo; hereinafter 'Every WiLL'), which is engaged in solving social issues in the logistics sector through logistics x real estate solutions, collaborated with the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) in 2025 as a subsidized business operator for MLIT's 'Demonstration Project for Promoting the Spread of Diverse Delivery Methods*' to verify the public utility and usefulness of its unmanned 'delivery locker spot: Toriiku.'
The results of this demonstration project were published by the secretariat of the MLIT 'Demonstration Project for Promoting the Spread of Diverse Delivery Methods' on its website.
*Demonstration Project for Promoting the Spread of Diverse Delivery Methods (Ministry of Land, Infrastructure, Transport and Tourism: 2025)
'Unused spaces' existing in stations, commercial facilities, and public facilities. By installing Toriiku in these spaces, it can become a solution to the logistics crisis approaching in 2030. This report officially proved that Every WiLL's 'Toriiku' has high public utility and usefulness as a next-generation infrastructure that achieves both sustainable reduction of logistics burden and revitalization of the regional economy.
■ Social Issue: The potential for 'Toriiku' to be a trump card in solving the labor shortage in the logistics sector.
Japan's logistics faces a severe shortage of workers due to population decline and the spread of e-commerce. According to the government's latest estimates, there is a possibility of a shortage of up to approximately 25% (720 million tons) of transport capacity by fiscal year 2030.
To avoid this crisis, the 'Comprehensive Logistics Policy Outline (FY2026-2030)*' approved by the Cabinet on March 31, 2026, positioned the reduction of the last-mile delivery burden as one of the most important issues.
As a concrete measure, the 'development of regional receiving hubs supporting logistics,' which Every WiLL has advocated and practiced, was clearly stated, and the government has set a numerical target of 50% or more for package reception methods other than direct home delivery (utilization of diverse receiving methods) by 2030.
*Comprehensive Logistics Policy Outline (FY2026-2030)
■ Demonstration Results: Usefulness of 'Toriiku' developed by the Ministry of Land, Infrastructure, Transport and Tourism and Every WiLL Co., Ltd.
Every WiLL Co., Ltd., as a subsidized business operator* of the Ministry of Land, Infrastructure, Transport and Tourism, utilized 'small unused spaces that cannot be leased to tenants' in stations and stores in Osaka (Umeda) and Fukuoka (Kitakyushu) areas.
They undertook a demonstration project in cooperation with the ministry to confirm the public utility and usefulness of the unmanned 'delivery locker spot: Toriiku.'
The published implementation results showed high public utility and usefulness as follows:
【Achievement of KPIs: Greater-than-expected logistics efficiency realized】
Redelivery reduction rate: over 5.00%, driver working hour reduction rate: over 4.33%. These KPIs, initially set in consultation with the ministry, were exceeded, and at the same time, the occurrence of redeliveries was suppressed to a cumulative 0, achieving greater-than-expected logistics efficiency.
【High user evaluation and proven safety】
In user interviews and surveys, over 95% of Toriiku users expressed a desire to continue using Toriiku. In addition, with the latest AI cameras and authentication devices, irregular incidents such as package theft were suppressed to 0.
【Proven benefits for stores installing Toriiku】
As a result of user interviews, surveys, and user behavior analysis,
Approximately 28% of Toriiku users made 'impulse purchases' at nearby stores after using Toriiku, contributing to an increase in store visitors and sales.
It was proven that it has the effect of increasing foot traffic in the installation location (for stores, the effect of attracting customers and impulse buying).
*Demonstration Project for Promoting the Spread of Diverse Delivery Methods (Ministry of Land, Infrastructure, Transport and Tourism: 2025)
■ Future Outlook: 'Toriiku' as social infrastructure
As described above, Every WiLL Co., Ltd.'s unmanned 'delivery locker spot: Toriiku' is an innovative service that matches Japan's national policy, with its public utility and usefulness proven as a subsidized business operator of the Ministry of Land, Infrastructure, Transport and Tourism.
Towards the realization of logistics policies such as the 'development of regional receiving hubs supporting logistics' stated in the 'Comprehensive Logistics Policy Outline (FY2026-2030)' approved by the Cabinet on March 31, 2026, and the government target of '50% or more of package reception methods other than direct home delivery (utilization of diverse receiving methods) by 2030,'
Every WiLL will further accelerate collaboration with railway companies, shopping centers (SC), retailers, real estate companies, and local governments,
By transforming small unused spaces of 1.5 tsubo or more, which are found everywhere in Japan, into 'essential infrastructure for society,' we will achieve sustainable logistics and regional revitalization nationwide.
A secure package reception spot equipped with always-on AI cameras and a robust authentication system.
Toriiku is used by consumers in their daily lives.