Publication of Survey on IT Systems and DX Promotion in Medium-Sized Hospitals
Eucalia Co., Ltd. has released a survey targeting 105 IT personnel in medium-sized hospitals, revealing that over half are overwhelmed by their workload, highlighting structural challenges hindering the promotion of healthcare DX.
📋 Article Processing Timeline
- 📰 Published: April 11, 2026 at 00:30
- 🔍 Collected: April 11, 2026 at 00:21
- 🤖 AI Analyzed: April 20, 2026 at 05:09 (220h 47m after Collected)
Eucalia Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Hideo Misawa; hereinafter "Eucalia") conducted a survey of 105 IT personnel to clarify the structure of information system (IT) departments and the reality of Digital Transformation (DX) promotion in small to medium-sized hospitals with 100 to 400 beds, and has published the results.
### ■ Background of the Survey
While the medical DX promoted by the government is progressing mainly in large hospitals, such as the introduction of electronic medical records and online qualification confirmation, it has been pointed out that small to medium-sized hospitals, which support regional healthcare, are struggling to promote DX due to a shortage of IT personnel and budget constraints. However, the specific reality of their systems and challenges had not been fully clarified.
Eucalia conducted this survey to quantitatively grasp the voices of those on the front lines, based on the knowledge gained from facing the realities of many small to medium-sized hospitals through the provision of management support and ICT solutions.
### ■ Key Findings of the Survey
As a result of the survey, the following realities were revealed:
- ① More than half of the information system staff answered that they have "no margin" in their operating conditions.
- ② 83.3% of the staff who answered they have "no margin" have experienced considering leaving their jobs or taking a leave of absence due to workload.
- ③ Structural challenges hindering DX promotion, such as dependency on specific individuals for tasks and delays in standardizing trouble response, were brought to light.
This survey aims to serve as basic material for medical institution management and administrative agencies to understand the actual conditions on the front lines and take specific countermeasures by numerically demonstrating the current situation faced by information system departments in small to medium-sized hospitals.
### ■ Overview of the Survey
Details of the survey results can be found on Eucalia's DX site.
▶ Click here for details of the survey results
https://dx.eucalia.jp/954/
▶ Regarding the use of this survey
When reprinting or quoting the contents of this survey, please specify the name "Eucalia Co., Ltd." as the source. When publishing on a website, please set up a link to the following URL.
https://dx.eucalia.jp
### ■ About Eucalia Co., Ltd.
Under the vision of "Industrialization of Healthcare" and the mission of "Realizing the ideal state of medical and nursing care through transformation," Eucalia provides management support, operational support, and solutions centered on digital technology to promote five transformation themes alongside frontline medical and nursing care workers: (1) Separation of medicine and management, (2) Optimization of hospital operations, (3) Pursuit of patient-originated VBHC (Value-Based Health Care), (4) Community comprehensive model, and (5) DX suitable for the front lines.
Location: Kasumigaseki Building 1, 3-2-5 Kasumigaseki, Chiyoda-ku, Tokyo
### ■ Background of the Survey
While the medical DX promoted by the government is progressing mainly in large hospitals, such as the introduction of electronic medical records and online qualification confirmation, it has been pointed out that small to medium-sized hospitals, which support regional healthcare, are struggling to promote DX due to a shortage of IT personnel and budget constraints. However, the specific reality of their systems and challenges had not been fully clarified.
Eucalia conducted this survey to quantitatively grasp the voices of those on the front lines, based on the knowledge gained from facing the realities of many small to medium-sized hospitals through the provision of management support and ICT solutions.
### ■ Key Findings of the Survey
As a result of the survey, the following realities were revealed:
- ① More than half of the information system staff answered that they have "no margin" in their operating conditions.
- ② 83.3% of the staff who answered they have "no margin" have experienced considering leaving their jobs or taking a leave of absence due to workload.
- ③ Structural challenges hindering DX promotion, such as dependency on specific individuals for tasks and delays in standardizing trouble response, were brought to light.
This survey aims to serve as basic material for medical institution management and administrative agencies to understand the actual conditions on the front lines and take specific countermeasures by numerically demonstrating the current situation faced by information system departments in small to medium-sized hospitals.
### ■ Overview of the Survey
Details of the survey results can be found on Eucalia's DX site.
▶ Click here for details of the survey results
https://dx.eucalia.jp/954/
▶ Regarding the use of this survey
When reprinting or quoting the contents of this survey, please specify the name "Eucalia Co., Ltd." as the source. When publishing on a website, please set up a link to the following URL.
https://dx.eucalia.jp
### ■ About Eucalia Co., Ltd.
Under the vision of "Industrialization of Healthcare" and the mission of "Realizing the ideal state of medical and nursing care through transformation," Eucalia provides management support, operational support, and solutions centered on digital technology to promote five transformation themes alongside frontline medical and nursing care workers: (1) Separation of medicine and management, (2) Optimization of hospital operations, (3) Pursuit of patient-originated VBHC (Value-Based Health Care), (4) Community comprehensive model, and (5) DX suitable for the front lines.
Location: Kasumigaseki Building 1, 3-2-5 Kasumigaseki, Chiyoda-ku, Tokyo