Case Study: New Graduate Turnover Rate Improved from 50% to 10% through Manager-Subordinate Relationship Enhancement Approach
Ending Career Co., Ltd. has published a case study detailing how they improved the new graduate turnover rate from 50% to 10% at an information and communication services company, referred to as Company T. This improvement was achieved through an approach focused on strengthening manager-subordinate relationships, involving organizational climate diagnosis, targeted interviews, joint training for managers and subordinates, and continuous 1-on-1 meetings. Company T had faced a challenge for three consecutive years where approximately half of its annual new hires left within one year.
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- 📰 Published: April 14, 2026 at 18:50
- 🔍 Collected: April 14, 2026 at 10:31
- 🤖 AI Analyzed: April 16, 2026 at 17:46 (55h 14m after Collected)
Ending Career Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Daisuke Sato) announced a case study where the new graduate turnover rate improved from 50% to 10% by strengthening manager-subordinate relationships. The client, an information and communication services company identified as Company T, annually hired around 10 new graduates, with approximately half leaving within one year, a trend that persisted for three years. Company T's HR manager, S, identified the primary cause of turnover as 'manager-subordinate relationships.' Initial solutions, including 'proactivity development training' for new employees and 'coaching training' for managers, did not prevent turnover. Ending Career's approach involved: 1. Organizational climate diagnosis to visualize relationships and identify turnover factors. 2. Targeted interviews with specific individuals to understand the situation. 3. In-depth analysis of turnover factors and proposal of countermeasures. 4. Joint training for managers and subordinates to deepen mutual understanding. 5. Continuous 1-on-1 meetings over several months to embed the training's insights. Ending Career Co., Ltd. is an organizational development consulting firm.