Correction and Apology Regarding Announcement on Carrying Sodium-ion Battery Products on Airplanes
Elecom Co., Ltd. has issued a correction and apology for an error in its announcement regarding sodium-ion battery products on April 28, 2026. The previous announcement incorrectly stated that new restrictions were implemented, but the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau clarified that sodium-ion battery products have always been prohibited from air transport in passenger baggage. Elecom is now offering returns and refunds for affected customers.
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- 📰 Published: May 2, 2026 at 02:00
- 🔍 Collected: May 1, 2026 at 17:32
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We sincerely thank you for your continued patronage of our products.
Elecom Co., Ltd. (Headquarters: Chuo-ku, Osaka; Representative Director and President: Koichi Ishimi) has discovered an error in the content of the announcement "Notice of Administrative Rule Update and Apology Regarding Carrying Sodium-ion Battery Products on Airplanes (*1)" released on April 28, 2026. We hereby correct the information as follows and sincerely apologize for any inconvenience caused.
*1: https://www.elecom.co.jp/news/important/20260428-01/
### Details of Correction
In our announcement released on April 28, 2026 (*1), we stated that "sodium-ion batteries (including mobile batteries with built-in sodium-ion batteries)" were newly explicitly prohibited from being carried on airplanes and checked in as baggage by airlines, as part of the "Examples of Items with Restrictions on Carry-on or Checked Baggage (*2)" announced by the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau on April 24, 2026.
However, the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau pointed out that products equipped with sodium-ion batteries have been treated as unairworthy for passenger baggage (carry-on or checked) even before the said announcement.
Therefore, we are issuing this announcement to correct the previous statement.
*2: https://www.mlit.go.jp/common/001425421.pdf
### Background of Correction
In the "Examples of Items with Restrictions on Carry-on or Checked Baggage" announced by the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau on April 24, 2026, sodium-ion batteries were explicitly mentioned as a representative example of restricted items.
Taking this opportunity, as a result of our re-verification and inquiry into the current aviation regulations, we have confirmed that under the current system, products equipped with sodium-ion batteries are not permitted for air transport as passenger baggage (carry-on or checked).
For this reason, we are sequentially correcting and deleting descriptions such as "carry-on compatible" on some packages of "sodium-ion mobile batteries" and on our website, in order to provide accurate information to our customers.
### Regarding Requests for Returns and Refunds
We sincerely apologize for the significant inconvenience caused to customers who purchased the relevant products for the purpose of carrying them on an airplane.
If you have any questions or requests for returns or refunds regarding this matter, please contact our inquiry desk below.
We will continue to thoroughly comply with various laws and regulations and strive to provide accurate information so that our customers can use our products with peace of mind.
We appreciate your understanding.
### Inquiry Desk
Elecom Co., Ltd. Customer Service
Phone number: 0120-502-501 (Toll-free)
Reception hours: 10:00 - 18:00
: Monday - Friday (excluding public holidays, summer holidays, and specific year-end/New Year holidays)
*From May 2 (Saturday) to May 6 (Wednesday), 2026, we will operate as usual.
Please refer to our website from the URL below for details.
https://www.elecom.co.jp/news/important/20260501-01/
### Company Information
Elecom was founded in 1986 and has expanded its corporate size with the advent of the PC boom. We primarily develop, manufacture, and sell IT peripheral products, and in recent years, we have expanded into various fields beyond digital areas such as PCs and smartphones, including healthcare, gaming, cooking appliances, beauty and health products, outdoor goods, pet appliances, and solution proposals. We have continued to grow by delivering unprecedented comfort and convenience to everyone.
Our purpose, "Better being," is the raison d'être of the Elecom Group. We aim to pursue better technology and quality, make people around the world happy, and improve society. We strive to create a better global environment and local communities, and contribute to a sustainable society and environment. Since our founding, we have cherished these values and will continue to pursue them, growing sustainably as the Elecom Group.
### Company Profile
Company Name: Elecom Co., Ltd.
Headquarters: LA Tower 9F, 4-1-1 Fushimimachi, Chuo-ku, Osaka
Established: May 1986 (Showa 61)
Representative: Koichi Ishimi, Representative Director and President
Elecom Co., Ltd. (Headquarters: Chuo-ku, Osaka; Representative Director and President: Koichi Ishimi) has discovered an error in the content of the announcement "Notice of Administrative Rule Update and Apology Regarding Carrying Sodium-ion Battery Products on Airplanes (*1)" released on April 28, 2026. We hereby correct the information as follows and sincerely apologize for any inconvenience caused.
*1: https://www.elecom.co.jp/news/important/20260428-01/
### Details of Correction
In our announcement released on April 28, 2026 (*1), we stated that "sodium-ion batteries (including mobile batteries with built-in sodium-ion batteries)" were newly explicitly prohibited from being carried on airplanes and checked in as baggage by airlines, as part of the "Examples of Items with Restrictions on Carry-on or Checked Baggage (*2)" announced by the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau on April 24, 2026.
However, the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau pointed out that products equipped with sodium-ion batteries have been treated as unairworthy for passenger baggage (carry-on or checked) even before the said announcement.
Therefore, we are issuing this announcement to correct the previous statement.
*2: https://www.mlit.go.jp/common/001425421.pdf
### Background of Correction
In the "Examples of Items with Restrictions on Carry-on or Checked Baggage" announced by the Ministry of Land, Infrastructure, Transport and Tourism's Civil Aviation Bureau on April 24, 2026, sodium-ion batteries were explicitly mentioned as a representative example of restricted items.
Taking this opportunity, as a result of our re-verification and inquiry into the current aviation regulations, we have confirmed that under the current system, products equipped with sodium-ion batteries are not permitted for air transport as passenger baggage (carry-on or checked).
For this reason, we are sequentially correcting and deleting descriptions such as "carry-on compatible" on some packages of "sodium-ion mobile batteries" and on our website, in order to provide accurate information to our customers.
### Regarding Requests for Returns and Refunds
We sincerely apologize for the significant inconvenience caused to customers who purchased the relevant products for the purpose of carrying them on an airplane.
If you have any questions or requests for returns or refunds regarding this matter, please contact our inquiry desk below.
We will continue to thoroughly comply with various laws and regulations and strive to provide accurate information so that our customers can use our products with peace of mind.
We appreciate your understanding.
### Inquiry Desk
Elecom Co., Ltd. Customer Service
Phone number: 0120-502-501 (Toll-free)
Reception hours: 10:00 - 18:00
: Monday - Friday (excluding public holidays, summer holidays, and specific year-end/New Year holidays)
*From May 2 (Saturday) to May 6 (Wednesday), 2026, we will operate as usual.
Please refer to our website from the URL below for details.
https://www.elecom.co.jp/news/important/20260501-01/
### Company Information
Elecom was founded in 1986 and has expanded its corporate size with the advent of the PC boom. We primarily develop, manufacture, and sell IT peripheral products, and in recent years, we have expanded into various fields beyond digital areas such as PCs and smartphones, including healthcare, gaming, cooking appliances, beauty and health products, outdoor goods, pet appliances, and solution proposals. We have continued to grow by delivering unprecedented comfort and convenience to everyone.
Our purpose, "Better being," is the raison d'être of the Elecom Group. We aim to pursue better technology and quality, make people around the world happy, and improve society. We strive to create a better global environment and local communities, and contribute to a sustainable society and environment. Since our founding, we have cherished these values and will continue to pursue them, growing sustainably as the Elecom Group.
### Company Profile
Company Name: Elecom Co., Ltd.
Headquarters: LA Tower 9F, 4-1-1 Fushimimachi, Chuo-ku, Osaka
Established: May 1986 (Showa 61)
Representative: Koichi Ishimi, Representative Director and President