[July 15-16] 2-Day Online Conference "CC AI BENCHMARK 2026" Announced! Pre-booking with Exclusive Report Bonus Starts!
Edge Works Inc. will host "CC AI BENCHMARK 2026," the industry's first "sales session format" online conference, from July 15-16, 2026. With an exclusive comparison report bonus, it aims to support vendor selection for AI implementation in contact centers and facilitate concrete decision-making.
📋 Article Processing Timeline
- 📰 Published: May 11, 2026 at 19:10
- 🔍 Collected: May 11, 2026 at 10:31
- 🤖 AI Analyzed: May 12, 2026 at 07:47 (21h 15m after Collected)
CC AI BENCHMARK 2026
Edge Works Inc. (Headquarters: Saitama Prefecture, Representative Director: Takashi Chiba), which provides sales and marketing support for AI SaaS companies and operates contact center x AI (CC AIX) businesses, will hold the industry's first online conference featuring a "sales session format by vendors and organizers, not a seminar format" and "with an exclusive comparison report bonus" for two days from July 15th to 16th, 2026.
See details >
■ Background
The phase of discussing whether to implement AI in contact centers is already coming to an end. We are now entering the stage of specifically deciding "which AI to choose for which business process."
However, the decision to ultimately select one company from among numerous solutions is by no means easy.
Once a decision is made, it cannot be easily changed, so the responsibility is extremely significant.
And now, many contact center professionals are likely facing precisely this choice.
Recently, through discussions with several contact center personnel, I was once again keenly aware of the difficulty of "making a decision." That is why we decided to hold this event. Many companies have likely secured budgets for full-scale AI implementation in fiscal year 2026. Now is precisely the "decision-making" phase.
We promise that this event will be two days of valuable encounters and better decision-making for all contact center professionals. Please join us.
■ Three Features of This Event
1. Industry's First Live Stream in Sales Session Format
Instead of a pre-prepared seminar format, we will live stream a real business negotiation setting as is. The organizer will ask questions and delve deeper without a script, naturally highlighting not only the strengths of each company's products but also their ability to respond to challenges and the competence of their representatives.
2. Proprietary Benchmark Material Provided by the Organizer to All Participants
After the conference, the organizer will provide a proprietary report summarizing each company's impressions and comparison points to all registered participants free of charge. This is an added value not found in other events, explaining the "actual selection criteria" from a professional perspective, which is difficult to judge solely from spec sheets.
3. Participation in Only Desired Sessions is OK, Archive Distribution Available
Even if it's difficult to attend all sessions, you can watch only the sessions of interest. Additionally, an archive will be provided exclusively for registered participants, so those who couldn't attend in real-time can watch it later.
■ Presenting Companies (as of now)
Presenting companies (as of May 8, 2026) *Remaining session slots will be announced sequentially
■ Event Overview
Event Name
CC AI BENCHMARK 2026 (Contact Center AI Benchmark 2026)
Date
July 15 (Wed) - July 16 (Thu), 2026
Format
Online (Zoom Webinar)
Participation Fee
Free
Organizer
Edge Works Inc.
Capacity
1,000 people each day (first-come, first-served)
Participation Registration URL
https://ccai-benchmark2026.edge-works.ai/
Reserve advance viewing (with report bonus)
■ Target Audience
Contact Center Department Managers / Center Heads
CS/CX Department Heads
DX Promotion / Information Systems Department Heads
Management Planning / Business Planning Heads
Those involved in AI implementation decision-making
■ About Edge Works Inc.
Edge Works Inc. is a company that provides sales and marketing support for AI SaaS companies and operates contact center x AI (CC AIX) businesses. With practical knowledge in AI utilization for contact centers as its strength, it provides services to both vendors and adopting companies.
CCAIX Service
Location: Saitama Prefecture
Representative Director: Takashi Chiba
Business Activities: Sales and marketing support for AI SaaS companies, Contact Center x AI (CC AIX) business
Apply for reservation (free)
Keywords:
Edge Works Inc. (Headquarters: Saitama Prefecture, Representative Director: Takashi Chiba), which provides sales and marketing support for AI SaaS companies and operates contact center x AI (CC AIX) businesses, will hold the industry's first online conference featuring a "sales session format by vendors and organizers, not a seminar format" and "with an exclusive comparison report bonus" for two days from July 15th to 16th, 2026.
See details >
■ Background
The phase of discussing whether to implement AI in contact centers is already coming to an end. We are now entering the stage of specifically deciding "which AI to choose for which business process."
However, the decision to ultimately select one company from among numerous solutions is by no means easy.
Once a decision is made, it cannot be easily changed, so the responsibility is extremely significant.
And now, many contact center professionals are likely facing precisely this choice.
Recently, through discussions with several contact center personnel, I was once again keenly aware of the difficulty of "making a decision." That is why we decided to hold this event. Many companies have likely secured budgets for full-scale AI implementation in fiscal year 2026. Now is precisely the "decision-making" phase.
We promise that this event will be two days of valuable encounters and better decision-making for all contact center professionals. Please join us.
■ Three Features of This Event
1. Industry's First Live Stream in Sales Session Format
Instead of a pre-prepared seminar format, we will live stream a real business negotiation setting as is. The organizer will ask questions and delve deeper without a script, naturally highlighting not only the strengths of each company's products but also their ability to respond to challenges and the competence of their representatives.
2. Proprietary Benchmark Material Provided by the Organizer to All Participants
After the conference, the organizer will provide a proprietary report summarizing each company's impressions and comparison points to all registered participants free of charge. This is an added value not found in other events, explaining the "actual selection criteria" from a professional perspective, which is difficult to judge solely from spec sheets.
3. Participation in Only Desired Sessions is OK, Archive Distribution Available
Even if it's difficult to attend all sessions, you can watch only the sessions of interest. Additionally, an archive will be provided exclusively for registered participants, so those who couldn't attend in real-time can watch it later.
■ Presenting Companies (as of now)
Presenting companies (as of May 8, 2026) *Remaining session slots will be announced sequentially
■ Event Overview
Event Name
CC AI BENCHMARK 2026 (Contact Center AI Benchmark 2026)
Date
July 15 (Wed) - July 16 (Thu), 2026
Format
Online (Zoom Webinar)
Participation Fee
Free
Organizer
Edge Works Inc.
Capacity
1,000 people each day (first-come, first-served)
Participation Registration URL
https://ccai-benchmark2026.edge-works.ai/
Reserve advance viewing (with report bonus)
■ Target Audience
Contact Center Department Managers / Center Heads
CS/CX Department Heads
DX Promotion / Information Systems Department Heads
Management Planning / Business Planning Heads
Those involved in AI implementation decision-making
■ About Edge Works Inc.
Edge Works Inc. is a company that provides sales and marketing support for AI SaaS companies and operates contact center x AI (CC AIX) businesses. With practical knowledge in AI utilization for contact centers as its strength, it provides services to both vendors and adopting companies.
CCAIX Service
Location: Saitama Prefecture
Representative Director: Takashi Chiba
Business Activities: Sales and marketing support for AI SaaS companies, Contact Center x AI (CC AIX) business
Apply for reservation (free)
Keywords: