Supporting IT Operations for Nationwide Branches with a Small Team: A Network Infrastructure Reconstruction Case Study at a Manufacturing Logistics Center

BCC Corporation (Headquarters: Chuo-ku, Osaka; Representative Director and CEO: Kazuhiko Ito; TSE Growth: 7376), provider of the network management solution 'BCC managed cross' (commonly known as BM X), has published a case study regarding the provision of its 'BM X Managed VPN Service' to Hayakawa Densen Kogyo Co., Ltd. (Headquarters: Himeji, Hyogo; Representative Director and President: Masahiro Hayakawa).

[Customer Challenges]
- Logistics center receiving data was manually entered, causing time lags in information sharing with headquarters, alongside issues with workload and data entry errors.
- The licensing costs for virtual desktop services were increasing year by year, and there were restrictions on access.
- With the relocation of the logistics center, a complete reconstruction of the network, including connectivity lines and security, was necessary.
- As a small team supporting branches nationwide, they were seeking a reliable partner for network construction.

Background of Implementation
At Hayakawa Densen Kogyo Co., Ltd., receiving data at the logistics center was manually entered and reflected in the headquarters system, creating a time lag before information was shared. The heavy workload of manual entry and human errors were also significant challenges.
Furthermore, at sales branches, access to core systems on the headquarters' on-premise servers was managed via virtual desktop services. However, rising license costs and limitations on concurrent connections had become an operational burden.

While addressing these issues, the company also needed to reconstruct its network due to the relocation of its logistics center. They required actions such as line switching and IP address changes. Given their small team size supporting nationwide branches, a support system that allowed for ongoing consultation even after implementation was crucial.
During a comparative review of several companies, BCC Corporation provided not only cost advantages but also proposals featuring visual diagrams of the network configuration and specific explanations focused on future operations. BCC was highly evaluated for making the highly technical subject of network configuration easy to share and decide upon internally, leading to their selection.

Furthermore, BCC provides support focused not only on the implementation phase but also on operational aspects for companies functioning with 'one-person IT departments' or small teams, acting as an easily approachable long-term partner.

Comments from the Client
Mr. Miyoshi, Sub-leader, System Team, General Affairs Headquarters:
"Triggered by the introduction of the VPN at the logistics center, we have been restructuring our network foundation in stages together with BCC. In addition to the cost aspect, we have been helped numerous times by their polite explanations using diagrams and their swift responses; they are a truly reliable presence for our small team."

Mr. Wadahama, System Team, General Affairs Headquarters:
"At the time of the logistics center relocation, we did not fully grasp the network configuration ourselves. However, BCC, with whom we have had a relationship for over 20 years, explained everything clearly. They responded immediately during the transition and when troubles occurred, which was incredibly reassuring."

This detailed case study is available at the following URL:
Case Study URL: https://www.e-bcc.co.jp/case/hayakawa.html

Hayakawa Densen Kogyo Co., Ltd. Overview
Name: Hayakawa Densen Kogyo Co., Ltd.
Representative Director and President: Masahiro Hayakawa
Headquarters Location: 422 Nishinobusue, Himeji-shi, Hyogo
Business Activities: Electronic components manufacturer primarily engaged in the production and sales of wire harnesses (wire/cable assemblies) for automotive, home appliances, and medical equipment.
Website: http://www.hdk-corp.com

What is BM X (BCC managed cross)?
BM X is a managed VPN service provided by our company.
It combines necessary network functions for each enterprise, including VPNs and security, to provide optimal network infrastructure tailored to the environment.
By walking alongside clients—from organizing the network configuration at introduction to post-implementation support, in addition to operational efficiency through cloud management—we support network environments that are easy to operate even for small information system departments.
To date, our company has supported the implementation for over 1,200 mid-sized and small businesses, assisting in the development of network, cloud, and security environments.
About BM X: https://www.e-bcc.co.jp/solution/

BCC Corporation Overview
Name: BCC Corporation IT Sales Outsourcing Company