DUSKIN to First Deploy "DX Cleaning Model" Verified at Osaka-Kansai Expo to Theme Park from April 1st: Cleaning Management App Introduced at "LEGOLAND® Japan"

DUSKIN Co., Ltd. (Headquarters: Suita City, Osaka; President: Hiroyuki Okubo) will officially launch the cleaning cloud service app "Clean Care View," which was introduced at the Osaka-Kansai Expo, for cleaning outsourcing services at the theme park "LEGOLAND® Japan," operated by LEGOLAND Japan LLC (Headquarters: Nagoya City, Aichi; Representative Director and President: Yoshiyuki Honda), starting April 1, 2026 (Wednesday). By deploying the "DX-utilized cleaning operation" established in the vast and complex environment of the Expo venue to a theme park, DUSKIN aims to provide a higher quality facility environment and create a new standard for cleaning operations management.

■ Background of App Introduction

At the Osaka-Kansai Expo, under the philosophy of being a "future society's laboratory," a cleaning management app was adopted to transform traditional cleaning operations management by digitally centralizing cleaning instructions, inspections, and reports. In the vast and complex venue, "accuracy of instructions," "visualization of progress," and "immediate sharing of anomalies" proved highly effective, significantly improving on-site management efficiency and cleaning quality.

This introduction to LEGOLAND® Japan marks the first step in expanding the success of the Osaka-Kansai Expo as a 'legacy' to facilities nationwide.

■ What the Cleaning Management App Can Do

① Cleaning Instructions and Completion Reports

　　・Instructions, requests, and reports between LEGOLAND® Japan and DUSKIN are delivered via the app instead of verbally or on paper, allowing real-time confirmation of progress (started/completed).

　　・By linking with a map app and photos, cleaning locations can be precisely identified.

② Malfunction Repair Requests and Completion Reports

　　・Direct communication between sites is possible as repair requests can be made with location identification on a map and attached photos.

　　・History management from request to completion is possible within the app.

■ Comments from Representatives

・LEGOLAND® Japan: Operation Supervisor Kaoruno Omiya

"Previously, cleaning requests were made using paper forms, which took time to accurately convey cleaning locations. With the introduction of this app, we can now share information precisely using location data and photos, and confirm the status after completion smoothly. This will lead to improved overall park aesthetics and operational efficiency. Through the collaboration of both companies, we aim to create a more comfortable and pleasant environment, delivering enjoyable and fulfilling experiences to all our guests."

・DUSKIN: Service Master Division, Contract Promotion Office, Manager Atsushi Matsuyama

"We are deploying the knowledge of cleaning DX cultivated at the Osaka-Kansai Expo to LEGOLAND® Japan, an entertainment facility..."