DuoTech Cooperates with Sagamihara City on a Proof-of-Concept Experiment Using a Generative AI Avatar of City Mascot 'Sagamin'
DuoTech will collaborate with Sagamihara City on a proof-of-concept using an AI avatar of the city mascot 'Sagamin.' The project aims to make it easier for citizens to find child-rearing information on the city's website by testing an interactive AI guidance service.
📋 Article Processing Timeline
- 📰 Published: April 7, 2026 at 20:12
- 🔍 Collected: April 7, 2026 at 11:30
- 🤖 AI Analyzed: April 20, 2026 at 22:27 (322h 57m after Collected)
DuoTech, Inc. (Headquarters: Minato-ku, Tokyo; CEO: Genghis Ge) will cooperate with Sagamihara City in a proof-of-concept experiment using a generative AI avatar of the city's mascot, 'Sagamin.'
This experiment will utilize 'Nico,' a common platform developed and provided by DuoTech that supports AI guidance, AI customer service, and AI explanations. It will verify whether the AI can guide citizens to relevant information and appropriate pages in a conversational format based on information related to child-rearing on the Sagamihara City official website.
The goal is not just to provide simple FAQ responses, but to realize a guidance experience where citizens can naturally find the information they need by consolidating the paths to scattered official information into a single conversational contact point.
**Background of the Experiment**
While municipal websites provide a wide range of information necessary for citizens' lives, they face the challenge that it can take time to find the required information because the content is so diverse. Particularly on FAQ pages, issues tend to arise such as the information being text-heavy and difficult to understand, it being unclear which page to look at, and the hurdle for first-time citizens to use the site being high.
Based on this background, this experiment will verify whether it is possible to provide a more understandable, easy-to-ask, and easy-to-reach experience for necessary information by utilizing the city mascot character, which is familiar to citizens, as the guidance contact point. DuoTech's Nico Guide operates under the slogan 'The municipality's mascot becomes a 24-hour information desk,' combining an FAQ Widget, multilingual guidance, yurukyara (mascot) utilization, official page guidance, URL/PDF/FAQ integration, and RAG support.
**Overview of the Experiment**
**Implementation Details**
A conversational guidance function using an AI avatar will be implemented on some FAQ pages within the Sagamihara City official website. It will guide users to related information and official pages according to the content of their questions.
**Target Pages (Planned)**
・Sagamihara City's initiatives related to 'Child-Rearing'
**Verification Period**
From Friday, April 3, 2026, to Friday, April 17, 2026.
*Available 24 hours a day during the period, but may be suspended for system maintenance, etc.
**Usage Page**
The avatar...
This experiment will utilize 'Nico,' a common platform developed and provided by DuoTech that supports AI guidance, AI customer service, and AI explanations. It will verify whether the AI can guide citizens to relevant information and appropriate pages in a conversational format based on information related to child-rearing on the Sagamihara City official website.
The goal is not just to provide simple FAQ responses, but to realize a guidance experience where citizens can naturally find the information they need by consolidating the paths to scattered official information into a single conversational contact point.
**Background of the Experiment**
While municipal websites provide a wide range of information necessary for citizens' lives, they face the challenge that it can take time to find the required information because the content is so diverse. Particularly on FAQ pages, issues tend to arise such as the information being text-heavy and difficult to understand, it being unclear which page to look at, and the hurdle for first-time citizens to use the site being high.
Based on this background, this experiment will verify whether it is possible to provide a more understandable, easy-to-ask, and easy-to-reach experience for necessary information by utilizing the city mascot character, which is familiar to citizens, as the guidance contact point. DuoTech's Nico Guide operates under the slogan 'The municipality's mascot becomes a 24-hour information desk,' combining an FAQ Widget, multilingual guidance, yurukyara (mascot) utilization, official page guidance, URL/PDF/FAQ integration, and RAG support.
**Overview of the Experiment**
**Implementation Details**
A conversational guidance function using an AI avatar will be implemented on some FAQ pages within the Sagamihara City official website. It will guide users to related information and official pages according to the content of their questions.
**Target Pages (Planned)**
・Sagamihara City's initiatives related to 'Child-Rearing'
**Verification Period**
From Friday, April 3, 2026, to Friday, April 17, 2026.
*Available 24 hours a day during the period, but may be suspended for system maintenance, etc.
**Usage Page**
The avatar...