DS Brand to Hold Free Seminar on Preventing Lost Opportunities in Inquiries and Recruitment with AI Customer Service

DS Brand Inc. (Head Office: Nagasaki City, Nagasaki Prefecture; Sales Headquarters: Chuo-ku, Tokyo; President and CEO: Daisuke Shimoyama), the developer and provider of "Orikou Blog," a website creation tool (CMS) with over 40,000 cumulative licenses, will hold a free online seminar titled "Seminar on Inquiry and Recruitment Response Transformed by AI Customer Service" to prevent lost opportunities in website inquiries and recruitment. The seminar will be held on July 16, 2026 (Thu).

This seminar will clearly explain to managers and staff of small and medium-sized enterprises how to improve issues of lost opportunities in website inquiries and recruitment through the utilization of an "AI Customer Service Tool."

Seminar Application Page: https://oricoh-blog.com/seminar/ai-chatbot

About the Seminar

In recent years, corporate websites have become important touchpoints not only for information dissemination but also for acquiring inquiries and for recruitment activities.

However, visitors have diverse information needs, and many cases result in them leaving the site because they "cannot find the information they want" or "it's not worth inquiring about."

Furthermore, lost opportunities due to inability to respond outside business hours or when staff are unavailable, as well as the loss of potential job applicants, are challenges for many companies.

This seminar will clearly explain how to utilize "AI Customer Service," which is gaining attention as a solution to these issues, with concrete examples.

We encourage anyone who feels they have challenges with inquiry or recruitment response, or who wants to utilize their website more effectively, to join us.

Main Seminar Content

How to provide information that customers and job seekers are looking for

How to utilize AI customer service for inquiries and recruitment response

Specific use cases of the AI customer service tool "Orikou AI Concierge"

Recommended for:

Those who are concerned about whether their website adequately provides the information customers and job seekers want to know.

Those who feel challenged by lost opportunities due to inquiries outside business hours, on holidays, or when staff are unavailable.

Those who want to grasp the "true feelings" of customers and job seekers and utilize them to improve their website or recruitment pages.

Seminar Outline

Seminar Name: Seminar on Inquiry and Recruitment Response Transformed by AI Customer Service

Date and Time: July 16, 2026 (Thu) 14:00 - 14:45 (Missed viewing available)

Format: Online Seminar (Zoom)

Participation Fee: Free (You can also watch with Zoom's subtitle function if audio is difficult to use)

Missed Viewing: Available for viewing even if you cannot attend on the day. Application Method: Please apply from the page below.

https://oricoh-blog.com/seminar/ai-chatbot

【Speaker Introduction】

DS Brand Inc.

Kohei Onishi (Deputy General Manager, CX Department)

Involved in planning and proposal support for website production, CMS, and AI chatbot related services. Currently supports AI utilization in corporate inquiry and recruitment response using "Orikou AI Concierge." In this seminar, he will clearly explain how to utilize AI customer service in small and medium-sized enterprises with concrete examples.

What is Orikou AI Concierge?

This is a solution that allows AI to automatically answer questions from customers and job seekers by installing it on your website. AI learning is completed simply by inputting website URLs or PDF documents, allowing for introduction without specialized knowledge or scenario creation.

Orikou AI Concierge Official Website:

https://oricoh.ai/concierge/

【Feature Highlights】

1. Automatic Response by AI

AI automatically answers visitor questions 24/7/365 based on information from inputted websites, PDFs, etc. It significantly reduces the burden of phone and email support, allowing employees to focus on more important tasks.

2. Simple Operation and Management

AI automatically learns necessary information simply by registering existing websites and PDF documents.

No specialized knowledge or complex scenario creation is required, making it easy for companies without IT staff to start operations.

3. Supports Sales and Recruitment Enhancement

Through interaction with AI, visitors are guided to optimal pages such as for brochure requests or recruitment information.

It prevents lost opportunities and contributes to improving website conversion rates.

4. Analysis of Customer Needs

By accumulating and analyzing visitor question history, the "voice of the customer" that was previously difficult to grasp is visualized. This data can be used to improve marketing strategies and recruitment activities.

DS Brand Inc. Company Overview

DS Brand Inc. develops and provides the CMS "Orikou Blog" series, which allows for easy website creation and updates, with over 40,000 licenses introduced to companies and organizations nationwide.

In addition, they offer a wide range of solutions including generative AI utilization, kintone integration, metaverse, and health management support, assisting companies with web utilization through simple, easy-to-use operations and thorough customer support.

Company Name: DS Brand Inc.

Representative: Daisuke Shimoyama, President and CEO

Location:

[Head Office] 1F Tower Court, Tower City Nagasaki, 6-1 Asahi-machi, Nagasaki City, Nagasaki Prefecture, 852-8003

[Sales Headquarters] 12F, Duplex Ginza Tower 8/14, 8-14-9 Ginza, Chuo-ku, Tokyo, 104-0061

Established: November 1, 2005

Business Activities: Development and provision of CMS and various cloud services

URL: https://ds-b.jp/

【Product Site List】

・Orikou Blog HR (Health Management Support Solution)

https://oricoh-blog.com/hr/ ・Orikou Blog (CMS)

https://oricoh-blog.com/ ・Orikou Blog DX (Business Improvement Tool / Kintone Integration Solution)

https://oricoh-blog.com/dx/ ・Orikou Blog CX (Metaverse Business Utilization Solution)

https://oricoh-blog.com/cx/ ・Orikou AI Concierge (Generative AI Utilization Automatic Customer Service Solution)

https://oricoh.ai/concierge/ ・DS Chatbot (AI Chatbot)

https://dschatbot.ai/

【Media Site List】

・DS Magazine (Guide to Web Utilization for Small and Medium-sized Enterprises)

https://ds-b.jp/dsmagazine/