Companies 'Can't Feel Results' Even with AI Adoption - Digital Knowledge Announces New Model to Close the Widening 'AI Utilization Gap'
Digital Knowledge revamped its skill management service 'KnowledgeDeliverSkill+' to visualize, train, and evaluate AI talent using digital badges. They aim to solve the AI utilization gap in companies and will present the system at ODEX in May and an online seminar.
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- 📰 Published: April 22, 2026 at 23:10
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[May 19] 3 Things Companies Should Do When They Don't Feel the Results Despite Introducing AI <>
Click here for seminar details and application.
- Those who have introduced AI but the results have plateaued.
- Only a fraction of employees are able to utilize AI.
- Internal DX promotion is not progressing as expected.
Even after introducing AI, 'the frontline doesn't change' and 'it doesn't lead to results.'
-- An increasing number of companies are facing such challenges.
According to a survey on the use of generative AI (*), while adoption is progressing, only a limited number of companies feel the effects exceed their expectations, pointing out that the gap in results between companies is widening.
Behind this is a structural organizational issue: 'the inability to identify talent capable of utilizing AI.'
In response to this situation, Digital Knowledge Co., Ltd. (Headquarters: Taito-ku, Tokyo; President and CEO: Hiroaki Haga), an e-learning solutions company with over 3,000 implementations, has significantly revamped its skill management service 'KnowledgeDeliverSkill+' to evolve it into a system that 'visualizes, trains, and evaluates' AI-capable talent.
This new model, which eliminates the 'AI utilization gap', will be unveiled for the first time at ODEX (Office DX, Disaster Prevention, and General Affairs EXPO) held from May 13 to 15, 2026.
In addition, we will explain it online on May 19, 2026. Please join us.
*Source: PwC 'Generative AI Survey 2025 Spring: A 5-Country Comparison'
https://www.pwc.com/jp/ja/knowledge/thoughtleadership/generative-ai-survey2025.html
■ The 'Negative Chain on the Frontlines' Worsening Despite the Spread of AI Adoption
While the spread of AI tools has made it possible to create certain deliverables in a short time, new challenges have become apparent on the frontlines.
For example, there are cases where the man-hours required for checking and correcting outputs created using AI increase, ironically increasing the workload. There are also concerns about a decline in employees' thinking and judgment abilities as they increasingly leave tasks to AI. Moreover, it is not uncommon for tasks to be concentrated on a few employees who can use AI effectively, hindering the improvement of productivity across the organization as a whole.
To break this negative chain, simply introducing conventional tools is insufficient; it is necessary to create a system where anyone can utilize AI in their daily work.
■ Major Revamp of KnowledgeDeliverSkill+: A System to Embed AI Utilization in the Organization
In response to these challenges, Digital Knowledge Co., Ltd. has significantly revamped its skill management service using digital badges, 'KnowledgeDeliverSkill+'. Going beyond conventional skill management, it clarifies what constitutes AI-capable talent to embed AI utilization within the organization, supporting their training and certification.
Through this, we aim to realize the 'Democratization of DX,' breaking away from relying solely on a few 'capable employees' and elevating all employees to become AI-capable talent.
[Exhibition Info] Unveiled and Demonstrated at the 6th Digitalization & DX Promotion Exhibition (ODEX)
This model will be unveiled at 'ODEX' starting May 13, 2026.
At the venue, we will introduce a readily deployable system for developing AI-capable talent and its actual operational image through demonstrations.
Click here for ODEX details.
[Seminar Info] Explaining the 'First Step' in a Linked Seminar
In conjunction with the exhibition, an online seminar will also be held.
We will propose specific steps to accurately understand the reasons for stalled AI adoption and clarify where your company should start.
[Speaker]
Yasuhiro Nakata, General Manager, Education Distribution Business Division, Digital Knowledge Co., Ltd.
Title
3 Things Companies Should Do When They Don't Feel the Results Despite Introducing AI
Date and Time
May 19, 2026 (Tuesday) 15:00 - 15:20
Format
Online distribution
Participation Fee
Free
Click here for online seminar details.
This revamp is positioned as an initiative to address the progression of 'polarization,' where AI utilization is concentrated in some companies and among some personnel, by solving it from both educational and systematic aspects.
As the 'polarization' of AI utilization advances, Digital Knowledge Co., Ltd. will contribute to the promotion of DX in companies by leveraging its accumulated know-how in educational design and the digital badge system to present a practical model for closing this gap.
Participation Benefits
Benefit 1: 'Certificate of Participation' presented as a digital badge!
Those who participate in the exhibition and seminar will receive a digital badge as a certificate of participation.
Knowledge Deliver Skill+ U