DHL Partners with JAL ABC to Open Overseas Shipping Counter at Narita International Airport

DHL Japan, Inc. (President: Tony Khan; Headquarters: Shinagawa-ku, Tokyo, hereinafter "DHL Japan"), a leading company in international express delivery, has partnered with JAL ABC, Inc. (Headquarters: Chuo-ku, Tokyo; President: Keiko Sadotani, hereinafter "JAL ABC"), which provides airport delivery services and rental services such as WiFi at Narita International Airport and Haneda Airport. Starting today, DHL Japan will open a DHL Service Point within Narita International Airport. This will be DHL Japan's first drop-off location inside an airport terminal building, enabling users to ship overseas from the airport using "DHL EXPRESS EASY," an overseas shipping service that utilizes free, dedicated packing materials.

Overseas shipping from the JAL ABC counter at Narita International Airport using "DHL EXPRESS EASY."

The number of inbound foreign tourists is on a recovery and expansion trend. According to a survey by the Japan National Tourism Organization, inbound foreign tourist spending in 2025 is projected to reach 9.4559 trillion yen, an increase of 16.4% year-on-year, setting a new record [1]. Furthermore, Narita International Airport announced that the number of foreign passengers at Narita International Airport in fiscal year 2025 is expected to be 24.1 million, also a record high [2]. Against this backdrop of growth, DHL Japan aims to establish a base through this partnership that provides direct access to the forefront of inbound demand at the airport.

Logos of DHL and JAL ABC.

Tony Khan, President of DHL Japan, Inc., stated, "The demand for overseas shipping by inbound foreign tourists is steadily growing with the expansion of the inbound market. For DHL, strategically capturing this demand is one of our top priorities. Through our partnership with JAL ABC, we have been able to establish a drop-off location at the forefront of demand, the airport. We will continue to actively collaborate with domestic and international partners to further strengthen Japan's international transportation infrastructure."

DHL Japan has continuously promoted the development of service infrastructure and improvement of convenience for inbound foreign tourists, including its participation in the development of "Hakoboya," an online tool that allows for easy creation of shipping labels using smartphones at retail stores. The expansion to Narita International Airport is an extension of these strategic investments.

Keiko Sadotani, President of JAL ABC, Inc., commented, "By integrating the touchpoints with travelers that our company has cultivated at major domestic airports with DHL's international transportation network, we will provide more comprehensive and seamless services to inbound travelers. We have high expectations for future developments as a partnership that balances improved traveler convenience with the business growth of both companies."

The DHL Express baggage drop-off locations to be established at Narita International Airport through the partnership with JAL ABC are as follows:

Baggage Drop-off Counters

Narita International Airport Terminal 1, 4F, International Departures Lobby, South Wing, JAL ABC Counter

Narita International Airport Terminal 1, 4F, International Departures Lobby, North Wing, JAL ABC Counter

Narita International Airport Terminal 2, 3F, International Departures Lobby, JAL ABC Counter

Regarding the "Grand Opening Campaign / Ship Before Take-Off" Campaign

To commemorate the launch of the "DHL EXPRESS EASY" service from Narita International Airport through the partnership between DHL Japan and JAL ABC, the "Grand Opening Campaign / Ship Before Take-Off" will begin on July 1, 2026 (Wed.). Please click here for details.

[1] Japan National Tourism Organization "Survey of Inbound Consumption Trends (Provisional for Calendar Year 2025)": https://www.mlit.go.jp/kankocho/news02_00071.html

[2] Narita International Airport Announcement: https://www.narita-airport.jp/files/9cd811d3f4de25a2d3c5c4a815ec05c377fec6a5e795761f2570f7dc95f27bb5