DHL Express Globally Launches "Heavy Weight Express," a New Solution for Heavy Shipments Up to 3,000kg

DHL Express, the leading international express service provider, has announced the expansion of its service portfolio with the global launch of a new solution for heavy shipments, "Heavy Weight Express (HWX)". It handles shipments with a weight base of up to 1,000kg per piece and up to 3,000kg per waybill. Utilizing its proprietary network covering more than 220 countries and territories, it applies the speed and reliability characteristic of international express services to heavy cargo transport. Applications for "Heavy Weight Express": "Heavy Weight Express (HWX)" is expected to see demand in industries where even minor delays can lead to significant financial losses, such as technology, automotive manufacturing, engineering, precision machinery, life sciences, pharmaceuticals, and energy infrastructure. It contributes to avoiding production stoppages, meeting unchangeable schedules for product/program launches, optimizing working capital by reducing inventory, ensuring compliance in procurement-driven mass transport environments, handling cargo requiring special care, and stabilizing complex supply chains across multiple locations. Solution Features: It eliminates the price volatility and cost opacity often associated with conventional freight transport, offering customers the unwavering operational quality of express transport, including rapid delivery times, comprehensive shipment visibility throughout the entire transport process, and a consistent pricing structure from pickup to delivery. In conjunction with the launch of this solution, Japan has strengthened its customer service system. At all customer touchpoints—inquiries, pickup arrangements, quotes, and shipment tracking—dedicated staff knowledgeable about HWX provide proactive and thorough support. We aim to achieve a service quality that allows customers to use international express transport for heavy shipments with peace of mind, repeatedly. Comment from Tony Khan, President and Representative Director of DHL Japan, Inc.: "In industries where Japan leads the global market—semiconductors, precision machinery, and automotive—the complexity of global production cycles is increasing, and the business risk posed by delays in transporting parts and manufacturing equipment grows year by year. 'Heavy Weight Express' brings the speed and reliability of international express to heavy shipments up to 3,000kg, providing customers with a means to reliably control that risk. I am confident that this is not merely an expansion of transport services, but the birth of a new option that strengthens the supply chain strategies of Japanese companies." About the Current Campaign: To provide an opportunity to experience the features and convenience of international express for heavy shipments, we are running the "DHL Heavy Shipment Switch Campaign" until Tuesday, June 30, 2026. Please see here for more details.