Daisybell Japan Strengthens AI Agent Business Expansion in Japanese Market with Group Participation of Resource Worker and New Representative Director Appointment

Daisybell Japan Accelerates Expansion in Japanese Market Under New Structure

Tokyo, Japan – Daisybell Japan Co., Ltd. (Headquarters: Minato-ku, Tokyo; hereinafter "Daisybell Japan") is pleased to announce that Resource Worker Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; hereinafter "Resource Worker") has joined the Daisybell Japan group, and that Kan Zhou (Shu Kan), Representative Director of Resource Worker, has been appointed as the Representative Director of Daisybell Japan.

Daisybell develops and deploys next-generation AI solutions centered on AI voice agents globally, primarily in East Asia. The company is advancing initiatives to enhance corporate telephone and communication operations through AI, including AI call centers, telephone reception, customer support, sales support, and integration with various business systems.

With the participation of Resource Worker in its group, Daisybell Japan will strengthen its systems for business development, AI implementation support, operational design, customer acquisition, and partner alliances in the Japanese market. By incorporating members with deep knowledge of the Japanese market and experience in AI/DX, BPO, HR, enterprise sales, and startup management, Daisybell will implement and popularize its global-standard AI agents in a manner tailored to the realities of Japanese businesses.

Background of AI Agent Adoption in the Japanese Market

In Japan, labor shortages are becoming severe across all industries due to the declining birthrate and aging population, as well as a shrinking working-age population. Particularly in areas such as call centers, customer support, reservation reception, collection/confirmation tasks, and initial inquiry handling, difficulties in recruitment, increased training costs, variations in response quality, and challenges in handling nighttime and holiday services have become bottlenecks for corporate business growth and customer experience.

In response to these challenges, Daisybell Japan offers solutions as "AI Agents" that go beyond simple automated voice responses or chatbots. These solutions include natural conversation, business understanding, system integration, visualization and summarization of call content, and handover to human agents.

Resource Worker develops AI BPO services in the HR domain, combining AI agents with professional human resources, and excels in providing supportive, hands-on assistance deeply integrated into corporate operations. Through this participation, Daisybell Japan will provide implementation-type solutions that include operational design and adoption, rather than merely offering "technology provision" for AI voice agent implementation.

Future Developments

Daisybell Japan will focus on strengthening its expansion in the Japanese market in the following areas:

AI-based initial response in call center and customer support domains

AI adoption for telephone operations in hotels, healthcare, facility management, real estate, finance, e-commerce, recruitment support, etc.

Automation of inbound and outbound call operations and hybrid operation with human operators

Integration with CRM, reservation management, payment, customer management, business management systems, etc.

Furthermore, to expand its business in the Japanese market, Daisybell Japan will actively strengthen partnerships and alliances with sales agents, SI vendors, BPO providers, call center operators, industry-specific SaaS providers, and providers of CRM, reservation, payment, and customer management systems.

AI voice agents demonstrate greater value not only as standalone products but also when combined with existing business systems and industry-specific solutions. Daisybell Japan will collaborate with leading partners in each industry to jointly build AI agent utilization models tailored to the operational realities of Japanese companies.

Profile of New Representative Director, Kan Zhou

At McKinsey & Company, engaged in projects related to AI/digital utilization, business strategy, and operational reform, primarily in Japan and Asia. Subsequently joined Neural Pocket Inc., an image analysis AI startup, where he served as COO, leading business development, operations, and product development, and experienced the company's IPO. Since then, he has held executive and business leadership positions at multiple AI/DX startups, promoting AI implementation, business development, and organizational building in Japanese companies.

Established Resource Worker Co., Ltd. in 2025, developing an AI BPO business in the HR domain by combining AI agents with professional human resources. In the same year, he divested the business to enableX Inc., a company promoting business development and AI utilization consulting, where he currently serves as an executive officer.

Appointed Representative Director of Daisybell Japan Co., Ltd. in June 2026, concurrently serving as Head of Southeast Asia Market.

About Daisybell Japan Co., Ltd.

Daisybell Japan Co., Ltd. is an AI company that provides telephone operations support solutions utilizing AI voice agents. The Daisybell group has established a business foundation in six locations worldwide and is advancing the global development and deployment of AI voice agents, primarily in the East Asian market, including Silicon Valley, USA, Japan, South Korea, and Hong Kong.

Leveraging technologies such as natural language processing, speech recognition, and generative AI, the company supports the automation and enhancement of corporate telephone and communication operations, including inbound/outbound calls, customer support, sales support, reservation reception, inquiry handling, and business system integration. By balancing natural, human-like conversation with AI's inherent stability and scalability, the company contributes to resolving labor shortages, improving operational efficiency, increasing response rates, and enhancing customer experience for businesses.

Company Overview

Daisybell Japan Co., Ltd.

Company Name: Daisybell Japan Co., Ltd. Location: Mita Kokusai Building 2F, 1-4-28 Mita, Minato-ku, Tokyo, 108-0073 Representative: Kan Zhou, Representative Director Business Activities: Development and provision of AI voice agents, AI call centers, and telephone operations support solutions URL: https://daisybell.ai/

Resource Worker Co., Ltd.

Company Name: Resource Worker Co., Ltd. Location: Hulic Kanda-Suda-cho Building 1F, 1-14-1 Kanda-Suda-cho, Chiyoda-ku, Tokyo, 101-0041 Representative: Kan Zhou, Representative Director Business Activities: Recruitment support, RPO, BPO, and AI implementation support by AI x Professional HR URL: https://resource-worker.one/

Contact for Inquiries Regarding This Matter

Daisybell Japan Co., Ltd. E-mail: contact_jp@daisybell.ai