Izumi Logistics Certified as Registered Support Organization for Specified Skilled Foreign Workers

Izumi Logistics Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Shin Hirakawa) is pleased to announce that it has been certified as a "Registered Support Organization" under the Specified Skilled Worker system by the Immigration Services Agency. This certification enables the company to provide necessary support services for accepting specified skilled foreign workers, not only through its own internal support but also as a registered support organization providing external support. This allows Izumi Logistics to consistently manage foreign talent from recruitment to retention.

■ Registration Overview

・Registered Support Organization: Izumi Logistics Co., Ltd.

・Registration Number: 26登-013136

・Date of Registration: March 3, 2026

・Validity Period: March 3, 2026 – March 2, 2031

・Supported Languages: English, Chinese

■ Background

Currently, Izumi Logistics employs 32 specified skilled foreign workers, and until now, support services were outsourced to external registered support organizations. However, this incurred a monthly support fee of approximately 25,000 yen per person, and outsourcing prevented the accumulation of in-house expertise. Furthermore, viewing foreign talent not merely as a stopgap for labor shortages but as "long-term colleagues," the company felt the necessity to take primary responsibility for their support. By providing in-house support, the company aims to offer more meticulous follow-up to each foreign worker and create a responsible and secure working environment.

■ What is a Registered Support Organization?

A Registered Support Organization is an institution that performs support duties stipulated by law on behalf of companies accepting specified skilled foreign workers. Specifically, the following support is mandatory. Companies must either entrust these duties to a registered support organization or carry them out themselves.

• Pre-guidance implementation

• Pick-up and drop-off upon entry into Japan

• Life orientation

• Securing housing and living support

• Provision of Japanese language learning opportunities

• Consultation and complaint handling

• Regular interviews

■ Support System and Foreign Driver Training

The company has established a support system primarily with global employees fluent in Chinese, which is practical given that approximately 70% of the current foreign talent are Chinese nationals.

Foreign drivers are thoroughly trained with an emphasis on safety, acquiring Japanese licenses at driving schools rather than converting foreign licenses. Furthermore, acceptance is limited to desired sales offices, ensuring retention while considering the burden and concerns of existing employees.

■ Results of Foreign Recruitment

At locations that began accepting foreign drivers in 2025, retention has progressed, and a system where foreign drivers mentor junior colleagues has been established. While training takes time initially, at one location where nine drivers have become independent, the scope of work has expanded, and sales have doubled. Additionally, at locations with foreign drivers, communication among employees has become more active, leading to a positive cycle of improved retention rates and acceptance rates for Japanese drivers.

■ Future Outlook

Moving forward, the company aims to further enhance its foreign talent recruitment and training system based on the support know-how accumulated in-house. In the future, it plans to contribute to solving the labor shortage in the entire logistics industry by considering providing support to companies outside the group. Furthermore, it will proceed with the development of overseas bases to create a system where foreign talent can continue to thrive even after returning to their home countries.

Izumi Logistics Co., Ltd.

Izumi Logistics is a logistics company established 39 years ago that delivers food, pharmaceuticals, and apparel to businesses and end-consumers through "logistics." It handles deliveries from manufacturing plants and logistics centers to convenience stores, supermarkets, medical facilities, and trunk line transportation across various prefectures, supporting a part of the social infrastructure. With approximately 500 employees and about 360 vehicles, it operates 12 prefectural bases nationwide, centered around its headquarters in Chiyoda-ku, Tokyo.
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