WebRepair Officially Launches WordPress Forensic Investigation Service for Evidence Preservation, Cause Analysis, and Cyber Insurance Claims

## Official Launch of WordPress Forensic Investigation Service

Cross&Crown (Headquarters: Minato-ku, Tokyo; Representative: Takahito Masuko) has developed a specialized forensic tool for WordPress and officially launched the "WordPress Forensic Investigation Service" on May 24, 2026, under its WordPress hacking and restoration service brand, "WebRepair," operated by Cross&Crown Security Intelligence LLC.

This new service addresses incidents such as WordPress site tampering, malware infection, and unauthorized access. It provides comprehensive support including evidence preservation, entry point investigation, malware analysis, and the creation of investigation reports suitable for cyber insurance claims. The goal is to clarify the 'why,' 'how far,' and 'what evidence remains' after a breach, while providing actionable steps for recurrence prevention.

Following a pilot period since 2025, the service is now officially available to the general public.

## Background of the Service

WordPress is widely used across corporate sites, e-commerce, healthcare, education, and government agencies. However, due to its global prevalence, it is a frequent target for attacks involving outdated plugins, theme vulnerabilities, unauthorized admin logins, malicious file uploads, and phishing redirects.

Traditionally, companies prioritize 'site restoration' above all else when tampered with. While WebRepair has always prioritized evidence preservation before restoration, many other recovery providers rush the process, losing critical logs, malicious files, backdoors, and snapshots, resulting in:
- Inability to compile evidence for cyber insurance.
- Failure to explain the scope of the damage to clients.
- Residual re-infection risks due to unknown entry points.
- Lack of objective data for internal or law enforcement reports.

To solve these issues, WebRepair leverages over 4,000 past recovery cases and proprietary investigative expertise to offer an end-to-end service from initial evidence collection to investigation, reporting, recovery, and prevention.

## Key Features

### 1. WordPress-Specialized Forensic Investigation
While general forensic firms often target broad environments like PCs or networks, WebRepair focuses on the specific complexities of WordPress. We analyze files, logs, databases, and processes to uncover C2 communication and entry points. All investigative steps—collection, preservation, and analysis—are documented in a Chain of Custody record, verified by HMAC-SHA256 to ensure data integrity.

### 2. Comprehensive Reporting for Insurance and Stakeholders
We deliver reports designed for insurers, law enforcement, and management. Deliverables include root cause analysis, an evidence list with SHA-256 hashes, the Chain of Custody, an executive summary, a technical report, and a recurrence prevention proposal.

### 3. One-Stop Shop for Investigation, Recovery, and Prevention
By unifying investigation and recovery, we eliminate the delays and liability gaps often caused by separating these services. This allows for rapid response from the moment a breach is detected until the site is fully secured.

### 4. Support for Shared/Rental Server Environments
Recognizing that many SMEs operate on shared hosting without root access, our methodology maximizes forensic yields by prioritizing WordPress, logs, files, and database evidence, making practical investigations possible in restricted environments.

## Pricing

Starting from 500,000 JPY. Fees vary based on site scale, log volume, and depth of analysis required. Initial consultations and estimates are free.

## About WebRepair

WebRepair is a specialized service for WordPress hacking recovery, malware removal, vulnerability scanning, and security maintenance, with over a decade of experience supporting corporate and public sector clients.