Bridging Gaps in Monozukuri Can Be Achieved Through Communication: Free Online Seminar on May 12 (Tue) "More Than Logic, I Want 'Empathy' – The Art of 1on1 to Open Creators' Hearts"

Creek & River Co., Ltd. (C&R Corp.) will hold a free online seminar on May 12 (Tuesday) titled "More Than Logic, I Want 'Empathy' – The Art of 1on1 to Open Creators' Hearts." This seminar is for those who want to improve their communication skills, focusing on learning "empathy-based 1on1" techniques to support team members' psychological well-being and maximize their performance. In creative workplaces, expression and intuition are often highly valued, and intentions and feelings can sometimes be conveyed without being properly articulated. As a result, misalignments in sensibility and psychological friction can arise during dialogues with superiors, subordinates, and clients. Furthermore, there are many situations where purely technical logic cannot provide a solution. Especially for middle-management directors and team leaders, who are in positions that "drive the现场 while also acting as adjusters," they are often caught in the middle of these misunderstandings. Drawing out the true feelings of team members and moving forward becomes a significant challenge. This seminar will use case studies to explain practical "empathy-based 1on1" techniques that open up the other person's heart, resolving "unspoken feelings" and "unaligned dialogues" that often occur in creative workplaces. It is recommended for anyone who feels they have communication challenges. If you are interested, please join us. ### By acquiring empathy-based dialogue skills rooted in counseling methods, the seminar aims to foster psychological safety and create an environment where members feel comfortable speaking up. - What is 1on1? - Differentiating between counseling-style and coaching-style approaches - How to enhance "quality of relationship" as the foundation of trust - 4 steps of active listening: - [1] Brainstorming (Expression) - [2] Episodes (Facts) - [3] Emotions (Empathy) - [4] Beliefs (Values) - Collection of common workplace scenarios ### - Those who want to draw out the true feelings of team members and make it easier to motivate the team - Those struggling with nurturing and supporting young and mid-career creators - Those who feel communication burden caught between upper management and the現場 - Those troubled by situations with clients where "logic alone doesn't move things forward" - Those struggling with building communication with clients - Job seekers and freelancers who want to quickly build trust in new workplaces or teams - Creators who feel uncomfortable with communication with others ### "More Than Logic, I Want 'Empathy' – The Art of 1on1 to Open Creators' Hearts" ### ■Date May 12, 2026 (Tuesday) 19:00〜20:00 ### ■Location Online ### ■Speaker Certified Small and Medium Enterprise Management Consultant Mr. Tomokazu Mochizuki After graduating from university, he worked for 20 years in the amusement industry, engaged in store operations and management. As a store manager, he faced staff with diverse values on the front lines and conducted over 700 1on1 meetings. He refined dialogues that elicited individual motivation, contributing to the maximization of organizational strength. In December 2025, he retired from his long-standing company and established the management consulting firm "CoreStep Partners." Currently, as a Certified Small and Medium Enterprise Management Consultant, he acts as a partner in solving challenges, working closely with business owners. Based on his motto, "Awareness changes actions, and actions change lives," he provides consulting that deeply empathizes with the other person's emotions, rather than imposing logic. He teaches 1on1 techniques that enhance psychological safety and draw out the true feelings of creators and on-site staff. Qualifications: Certified Small and Medium Enterprise Management Consultant, 19 years of management experience ### ■Participation Fee Free ### ■Capacity 60 people ### ■Organizer Creek & River Co., Ltd. ▼Details and application here https://www.creativevillage.ne.jp/category/crv_event/173368/ *Deadline: May 12, 2026 (Tuesday) 20:00 ### [Contact] Creek & River Co., Ltd. PEC Secretariat "More Than Logic, I Want 'Empathy'" Seminar Coordinator Email: pec_seminar@pr.cri.co.jp ### \\Online Training Service "PEC Sta" Launched! // "PEC (Professional Education Center)", the education division of C&R Corp., a pioneer creator agency established in 1990, has finally launched its online training service, packaging over 550 archived webinars for corporations. In addition to its strength in IT, digital, and creative fields, it continually expands content covering the latest technologies and trends such as design, programming, and AI. Please utilize this service for training, reskilling, and educational programs for your employees. ▼Details here https://www. Keywords: