Credit Saison to Launch New Project in May 2026, Using AI to Visualize Experiences of 10 "Legendary Employees" and Transform Knowledge into Assets

Credit Saison Co., Ltd. will launch a new human resource utilization project in May 2026. The initiative aims to visualize and standardize the extensive experience and judgment of veteran employees, often referred to as "legends," and elevate this knowledge into an organizational asset using AI tools. This is part of the "CSAX" strategy, which promotes AI-driven business transformation. By converting personal tacit knowledge into shared assets, Credit Saison seeks to eliminate reliance on individual expertise, improve overall productivity, and achieve a cumulative reduction of 3 million working hours by the end of FY2027.