[Event Report] Paintnote Hosts 3rd Sapo-Suke User Meeting with Three Client Companies to Promote DX in Field Operations

Paintnote Inc. (Headquarters: Shinagawa-ku, Tokyo; CEO: Tomoki Fujii), provider of the field-focused cloud scheduling service 'Sapo-Suke,' held its 3rd Sapo-Suke User Meeting on Friday, February 20, 2026. These meetings are held regularly to facilitate knowledge sharing and promote service utilization among Sapo-Suke users.

This event is user-driven, focusing on sharing case studies and operational improvement know-how among companies using Sapo-Suke to advance DX in field operations. Unlike previous sessions, this meeting was limited to companies within the same industry. Participants deepened their exchanges, shared field challenges and operational tips, and exchanged opinions on what information is most valuable to them to help revitalize future user meetings.

Background of the User Meeting

Sapo-Suke is a scheduling service designed for companies whose primary business involves field work, such as building maintenance, construction, engineering, and visiting nursing/care services.

In these industries, managers often handle both field work and administrative tasks, making operational efficiency and optimized information sharing critical challenges.

Through the provision of Sapo-Suke, the company has received feedback from users such as:

● Wanting to know how other companies use Sapo-Suke

● Wanting to share initiatives for operational efficiency

● Wanting to exchange information with other users in the same industry

In response to these needs, we hold regular events as a venue for users to share knowledge and deepen their use of the service.

About the Day's Program

For this meeting, we limited participation to three companies to share field challenges and discuss the future direction of these events.

During the session, participants wrote down current operational issues and concerns on sticky notes, categorized them, and worked together to determine themes for future meetings.

Among these, the following perspectives were frequently raised:

● "I want to know how other companies use the service to make better use of Sapo-Suke's features."

● "I want to know how other companies successfully implemented Sapo-Suke within their organizations."

Future Outlook

Through this user meeting, participants gained not only operational know-how to improve their service utilization levels but also insights into how to implement and establish the system within their companies...