[Event Report] Paintnote Hosts 3rd Sapo-Suke User Meeting with Three Client Companies to Promote DX in Field Operations

Paintnote Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Director: Tomoki Fujii), provider of the field-work-focused cloud scheduling service 'Sapo-Suke,' held its 3rd Sapo-Suke User Meeting on Friday, February 20, 2026. These meetings are held regularly to facilitate knowledge sharing and promote service utilization among Sapo-Suke users.

This event is user-driven, allowing companies using Sapo-Suke to share case studies and operational improvement know-how to advance the digital transformation (DX) of field operations. Unlike previous sessions, this meeting was limited to users within the same industry. Participants deepened their exchanges, shared field challenges and operational tips, and discussed what kind of information would be most beneficial for future user meetings.

■ Background of the User Meeting

Sapo-Suke is a scheduling service designed for companies in industries such as building maintenance, construction, engineering, and visiting nursing/care services, where field operations are the primary business.

In these industries, managers often juggle both field work and administrative tasks, making operational efficiency and optimized information sharing critical challenges.

Through the provision of Sapo-Suke, the company has received feedback from users such as:

● Wanting to know how other companies use Sapo-Suke

● Wanting to share initiatives for operational efficiency

● Wanting to exchange information with other users in the same industry

In response to these needs, we hold regular events as a platform for users to share knowledge and deepen their use of the service.

■ About the Day's Program

For this meeting, we limited participation to three companies to share field challenges and exchange opinions on future user meeting events.

During the event, participants wrote down current operational difficulties and challenges on sticky notes, which were then categorized to help plan themes for future meetings.

Among these, the following points were frequently raised:

● "I want to know how other companies use Sapo-Suke to better utilize its features."

● "I want to know how other companies successfully implemented Sapo-Suke within their organizations."

■ Future Outlook

Through this user meeting, participants gained not only operational know-how to improve their service utilization levels but also insights into how to effectively implement and anchor the system within their organizations.