NSSOL Automates Quotation Processes by Integrating AI Agents with 'SVF Cloud'
WingArc1st announced that Nippon Steel Solutions (NSSOL) has built a quotation automation system by integrating Salesforce's 'Agentforce' AI agent platform with the 'SVF Cloud' cloud form service. This initiative has reduced quotation creation man-hours to nearly zero and minimized lead times.
📋 Article Processing Timeline
- 📰 Published: May 22, 2026 at 20:00
- 🔍 Collected: May 22, 2026 at 11:31
- 🤖 AI Analyzed: May 22, 2026 at 12:08 (37 min after Collected)
WingArc1st Inc. announced that Nippon Steel Solutions (NSSOL), as part of its 'Middle Office Project' aimed at improving operational efficiency in sales departments, has developed a 'Quotation Creation Agent' that integrates Salesforce's AI agent platform, 'Agentforce', with WingArc's cloud form service, 'SVF Cloud for Salesforce'.
This implementation has reduced the time previously required for quotation creation—which took up to one hour per case—and has automated the process from creation to delivery, reducing lead time to near zero.
■ Background
NSSOL, a major system integrator within the Nippon Steel Group, promotes co-creation using digital technologies under its 2030 vision, 'Social Value Producer with Digital'. To improve the situation where sales representatives were burdened by administrative tasks, the company launched the 'Middle Office Project' in October 2024, focusing on 'automating quotation tasks'.
■ Key Factors for Adoption
'SVF Cloud' was selected due to its high compatibility with Agentforce, the ability for rapid development using GUI, and the flexibility to accommodate detailed modification requests from the field.
■ Implementation Effects
Operations began for some customers in August 2025. The quotation creation workload has been reduced to almost zero, creating an environment where staff can focus on high-value tasks. Additionally, lead times have been minimized through automated issuance via a portal site, and a balance between governance and accuracy has been achieved.
■ Future Outlook
Plans include expanding the range of products covered, deploying the system to other group companies, and automating subscription renewal quotations.
This implementation has reduced the time previously required for quotation creation—which took up to one hour per case—and has automated the process from creation to delivery, reducing lead time to near zero.
■ Background
NSSOL, a major system integrator within the Nippon Steel Group, promotes co-creation using digital technologies under its 2030 vision, 'Social Value Producer with Digital'. To improve the situation where sales representatives were burdened by administrative tasks, the company launched the 'Middle Office Project' in October 2024, focusing on 'automating quotation tasks'.
■ Key Factors for Adoption
'SVF Cloud' was selected due to its high compatibility with Agentforce, the ability for rapid development using GUI, and the flexibility to accommodate detailed modification requests from the field.
■ Implementation Effects
Operations began for some customers in August 2025. The quotation creation workload has been reduced to almost zero, creating an environment where staff can focus on high-value tasks. Additionally, lead times have been minimized through automated issuance via a portal site, and a balance between governance and accuracy has been achieved.
■ Future Outlook
Plans include expanding the range of products covered, deploying the system to other group companies, and automating subscription renewal quotations.
FAQ
日鉄ソリューションズが構築した「見積作成エージェント」とは何ですか？
Salesforceの「Agentforce」とウイングアークの帳票サービス「SVF Cloud」を連携させ、見積作成から送付までの業務を自動化したシステムです。
このシステム導入による主な効果は何ですか？
従来1件あたり30分〜1時間かかっていた作成工数がほぼゼロになり、見積発行までのリードタイムも大幅に削減されました。また、ガバナンス強化と正確な見積提供も実現しています。
「SVF Cloud」が選定された理由は？
Agentforceとのデータマッピングが容易である点、GUI操作で直感的に帳票開発ができる点、現場の修正依頼に迅速に対応できる高い柔軟性が評価されました。
運用はいつから開始されましたか？
2025年8月より、一部の顧客を対象に運用が開始されています。
今後の展望は？
取り扱い製品の拡大や他グループ企業への展開、サブスクリプション更新見積の自動化、および今回の知見を活かした顧客提案の強化が計画されています。