Voice Analysis AI "UPWARD AI Speech" Now Supports Offline Recording and Meeting Minute Generation
UPWARD Inc. announced that its voice analysis AI "UPWARD AI Speech," provided since September 2025, now supports offline voice recording and meeting minute creation by generative AI. This enables sales representatives to reliably record and report meeting content even in face-to-face business negotiations in areas with poor signal reception, such as high-rise buildings, basements, and mountainous regions.
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- 📰 Published: April 27, 2026 at 20:00
- 🔍 Collected: April 27, 2026 at 11:31
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UPWARD Inc. (Location: Chiyoda-ku, Tokyo; Representative Director CEO: Ryusuke Kaneki; hereinafter UPWARD) announces that its voice analysis AI "UPWARD AI Speech," which has been provided since September 2025, now supports offline voice recording and meeting minute creation by generative AI. This enables sales representatives to reliably record and report meeting content even in face-to-face business negotiations in areas with poor signal reception, such as high-rise buildings, basements, and mountainous regions.
Background: Difficulty in recording in unstable signal environments in sales fields
In field sales, which primarily involve face-to-face interactions, business negotiations may routinely occur in environments where mobile communication is unstable or out of service, both indoors and outdoors. Traditional cloud-based voice recording tools, which assume constant online connectivity, faced challenges such as interrupted recordings or failed uploads in such environments.
Customer interviews conducted by UPWARD also revealed many voices saying, "I failed to record at the client's site and had to write a report based on memory after returning to the office," and "I felt anxious because the signal was unstable depending on the location, such as in underground restaurants or factories."
Overview of New Features
With this feature addition, "UPWARD AI Speech" will enable offline voice recording and summary creation.
1. Offline Recording
Even when the device is offline, "UPWARD AI Speech" temporarily saves audio data locally (on the device). The recorded data is then automatically uploaded to the cloud when network connectivity is restored. Sales representatives can start recording with a single tap on their smartphone notification, without having to worry about the communication environment.
2. Automatic Meeting Minute Generation after Communication Restoration
Upon detecting online reconnection, the recorded data is automatically sent to the cloud, and generative AI automatically creates meeting minutes, summaries, and next actions. After confirmation by the sales representative, the results are linked to the CRM activity history, bringing input effort close to zero.
3. Integration with Stay Detection Technology
UPWARD's unique "visit destination stay detection technology" accurately links "when and at which visit destination the recording was made" even in an offline state. This eliminates the need for post-return confirmation or sorting work, dramatically improving the accuracy of activity records.
"UPWARD" Revolutionizing the Last Mile in the Field
"UPWARD" is an AI-based sales support service specialized for field and visiting sales. It provides automatic recording of customer touchpoints using its patented "advanced geofencing technology" and various AI functions specialized for field sales. It has been adopted by approximately 450 major companies, including Kubota, Rinnai, and Shizuoka Bank, which primarily use face-to-face customer contact as their main sales channel, and is utilized as a next-generation sales DX platform.
Service site: https://upward.jp/
Introduction materials: https://upward.jp/downloads/allservicematerials/
About UPWARD Inc.
UPWARD Inc., under the purpose of "unleashing the creativity of fieldworkers and accelerating the growth of companies and society," provides DX services specialized in solving challenges for fieldworkers who visit sites and create value through offline customer contact. By utilizing technology to realize an environment where work can be performed with just a mobile device, they aim for a world where people can thrive regardless of their workplace or situation.
Company Overview
Company Name: UPWARD Inc.
Established: July 2016
Representative: Ryusuke Kaneki, Representative Director CEO
Location: Marunouchi Eiraku Building 26F, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Business Description: Development and provision of field sales AI agent "UPWARD"
URL: https://corp.upward.jp/
Inquiries regarding press releases
UPWARD Inc. Corporate Group Headquarters PR Team
03-6897-3683
pr@upward.jp
*Company names mentioned in this text are registered trademarks or trademarks of their respective companies.
Background: Difficulty in recording in unstable signal environments in sales fields
In field sales, which primarily involve face-to-face interactions, business negotiations may routinely occur in environments where mobile communication is unstable or out of service, both indoors and outdoors. Traditional cloud-based voice recording tools, which assume constant online connectivity, faced challenges such as interrupted recordings or failed uploads in such environments.
Customer interviews conducted by UPWARD also revealed many voices saying, "I failed to record at the client's site and had to write a report based on memory after returning to the office," and "I felt anxious because the signal was unstable depending on the location, such as in underground restaurants or factories."
Overview of New Features
With this feature addition, "UPWARD AI Speech" will enable offline voice recording and summary creation.
1. Offline Recording
Even when the device is offline, "UPWARD AI Speech" temporarily saves audio data locally (on the device). The recorded data is then automatically uploaded to the cloud when network connectivity is restored. Sales representatives can start recording with a single tap on their smartphone notification, without having to worry about the communication environment.
2. Automatic Meeting Minute Generation after Communication Restoration
Upon detecting online reconnection, the recorded data is automatically sent to the cloud, and generative AI automatically creates meeting minutes, summaries, and next actions. After confirmation by the sales representative, the results are linked to the CRM activity history, bringing input effort close to zero.
3. Integration with Stay Detection Technology
UPWARD's unique "visit destination stay detection technology" accurately links "when and at which visit destination the recording was made" even in an offline state. This eliminates the need for post-return confirmation or sorting work, dramatically improving the accuracy of activity records.
"UPWARD" Revolutionizing the Last Mile in the Field
"UPWARD" is an AI-based sales support service specialized for field and visiting sales. It provides automatic recording of customer touchpoints using its patented "advanced geofencing technology" and various AI functions specialized for field sales. It has been adopted by approximately 450 major companies, including Kubota, Rinnai, and Shizuoka Bank, which primarily use face-to-face customer contact as their main sales channel, and is utilized as a next-generation sales DX platform.
Service site: https://upward.jp/
Introduction materials: https://upward.jp/downloads/allservicematerials/
About UPWARD Inc.
UPWARD Inc., under the purpose of "unleashing the creativity of fieldworkers and accelerating the growth of companies and society," provides DX services specialized in solving challenges for fieldworkers who visit sites and create value through offline customer contact. By utilizing technology to realize an environment where work can be performed with just a mobile device, they aim for a world where people can thrive regardless of their workplace or situation.
Company Overview
Company Name: UPWARD Inc.
Established: July 2016
Representative: Ryusuke Kaneki, Representative Director CEO
Location: Marunouchi Eiraku Building 26F, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Business Description: Development and provision of field sales AI agent "UPWARD"
URL: https://corp.upward.jp/
Inquiries regarding press releases
UPWARD Inc. Corporate Group Headquarters PR Team
03-6897-3683
pr@upward.jp
*Company names mentioned in this text are registered trademarks or trademarks of their respective companies.