Announcement of the Introduction of the New Education System "Tsukui-bito Maestro System" to Support the Retention and Growth of Caregiving Human Resources
Tsukui Co., Ltd. has introduced the new "Tsukui-bito Maestro System" education program to support the retention and growth of caregiving staff. This system aims to enhance expertise and visualize career paths, featuring four training tiers and the highest "Tsukui-bito Maestro Certification."
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- 📰 Published: June 11, 2026 at 10:00
- 🔍 Collected: June 11, 2026 at 10:25 (25 min after Published)
- 🤖 AI Analyzed: June 12, 2026 at 16:52 (30h 26m after Collected)
Tsukui Co., Ltd. (Headquarters: Yokohama, Kanagawa Prefecture, President and CEO: Tsuyoshi Takaba, hereinafter referred to as "the Company") has introduced a new education system called the "Tsukui-bito Maestro System" to address the challenges surrounding the retention and growth of caregiving human resources, aiming to create an environment where each staff member can continue working with a clear future vision and a sense of fulfillment. This system is designed to improve the expertise and practical skills required in caregiving settings, support gradual growth, and visualize career paths.
❚ Background of the Introduction of the "Tsukui-bito Maestro System"
Since starting its caregiving business in 1983, the Company has continued to grow while staying close to each customer, based on the belief of "wanting to be useful to society through the caregiving business."
On the other hand, the declining working-age population is progressing throughout society, and the Company is facing increasing difficulty in securing human resources. Despite caregiving being an extremely important professional role that supports a super-aged society, challenges such as rising turnover rates and declining retention rates persist.
Furthermore, there was a lack of clear communication regarding the ideal image and career paths for caregiving professionals, making it difficult for individual staff members to envision their future and find fulfillment.
Based on this background, the Company has introduced the "Tsukui-bito Maestro System" as a new education system with the aim of "creating a mechanism for a chain of growth where caregiving professionals continue to shine."
❚ Overview of the "Tsukui-bito Maestro System"
The "Tsukui-bito Maestro System" is an educational system designed to support the gradual growth of each individual caregiving staff member at the Company.
The system establishes four training tiers based on factors such as years of service: "Basic," "Middle," "Advanced," and "Maestro," clarifying the goals for each stage. Each tier involves programs such as annual training and caregiving technique training to acquire necessary knowledge and skills, supporting progressive growth.
Another pillar of this system is the establishment of the "Tsukui-bito Maestro Certification," the highest level for caregiving staff. Caregiving staff who meet the prescribed application requirements can challenge this certification through self-application or recommendation from their supervisor. After confirming the results of their learning through training and practice, they undergo a final assessment test (written and practical).
A "Tsukui-bito Maestro" is a caregiving staff member who possesses high expertise and caregiving skills, can provide high-quality care to customers, embodies Tsukui's philosophy, and contributes to improving caregiving capabilities in the community and organization. Certification involves a comprehensive evaluation not only of knowledge and skills but also of proactive learning, a challenging attitude, and contributions to training and teamwork.
After certification, they will play a role in demonstrating leadership in the field, delivering peace of mind to the community, embodying the Company's philosophy, and passing on their knowledge to future generations.
❚ Expected Effects
1. Promotion of Staff Retention
By visualizing career paths and providing opportunities for gradual growth, the system aims to create an environment where each staff member can continue working with a future vision and a sense of fulfillment, thereby promoting staff retention.
2. Improvement in the Quality of Human Resource Development
The systematization of the education structure prevents the "personalization" of training and steadily supports the improvement of staff skills and expertise, leading to higher quality human resource development.
3. Improvement of Service Quality and Contribution to the Community
Through the development of "Tsukui-bito Maestros," the system strengthens frontline leadership personnel and promotes the provision of high-quality care. This will lead to an improvement in the quality of services provided to the Company's customers and contribute to enhancing the overall caregiving capacity of the community.
❚ Future Outlook
Through this system, the Company will continuously support the growth and career development of each caregiving staff member. Furthermore, by developing "Tsukui-bito Maestros," the Company aims to strengthen core personnel in the field.
Since the recruitment for "Tsukui-bito Maestro" challenges began on April 1st with the introduction of this system, approximately 50 applications and recommendations have already been received, indicating high interest and motivation from the field. Moving forward, the Company will support the challenges of such motivated individuals, aiming for the steady establishment and further development of the system.
Additionally, based on the operational status of the system and feedback from the field, the Company will work to further enhance educational content and evaluation mechanisms. In the future, the Company aims to create an environment where staff can continue working with greater fulfillment, such as by reflecting "Tsukui-bito Maestro" certification and roles in evaluations and compensation corresponding to their expertise.
❚ About Tsukui Co., Ltd.
Tsukui Co., Ltd. began its caregiving business in 1983 and currently operates over 560 day service centers nationwide as its core business. It also provides home care services (visiting care, home bathing, in-home care support, etc.), residential care services (certified nursing homes, serviced residences for the elderly, group homes, and other housing), and home nursing care services (visiting nursing, hospice).
The Tsukui Group has expanded its business operations centered around the caregiving sector and has grown into a company that also operates in human resources, leasing, and IT businesses.
With the mission of "Facing the challenges of a super-aged society and creating an era where people live happily for 100 years," the Company contributes to the realization of an affluent society where everyone can live their lives as they wish until the end in their familiar communities.
▶ Tsukui Co., Ltd. Corporate Site https://corp.tsukui.net/
▶ Tsukui Co., Ltd. Service Site https://www.tsukui.net/
❚ Background of the Introduction of the "Tsukui-bito Maestro System"
Since starting its caregiving business in 1983, the Company has continued to grow while staying close to each customer, based on the belief of "wanting to be useful to society through the caregiving business."
On the other hand, the declining working-age population is progressing throughout society, and the Company is facing increasing difficulty in securing human resources. Despite caregiving being an extremely important professional role that supports a super-aged society, challenges such as rising turnover rates and declining retention rates persist.
Furthermore, there was a lack of clear communication regarding the ideal image and career paths for caregiving professionals, making it difficult for individual staff members to envision their future and find fulfillment.
Based on this background, the Company has introduced the "Tsukui-bito Maestro System" as a new education system with the aim of "creating a mechanism for a chain of growth where caregiving professionals continue to shine."
❚ Overview of the "Tsukui-bito Maestro System"
The "Tsukui-bito Maestro System" is an educational system designed to support the gradual growth of each individual caregiving staff member at the Company.
The system establishes four training tiers based on factors such as years of service: "Basic," "Middle," "Advanced," and "Maestro," clarifying the goals for each stage. Each tier involves programs such as annual training and caregiving technique training to acquire necessary knowledge and skills, supporting progressive growth.
Another pillar of this system is the establishment of the "Tsukui-bito Maestro Certification," the highest level for caregiving staff. Caregiving staff who meet the prescribed application requirements can challenge this certification through self-application or recommendation from their supervisor. After confirming the results of their learning through training and practice, they undergo a final assessment test (written and practical).
A "Tsukui-bito Maestro" is a caregiving staff member who possesses high expertise and caregiving skills, can provide high-quality care to customers, embodies Tsukui's philosophy, and contributes to improving caregiving capabilities in the community and organization. Certification involves a comprehensive evaluation not only of knowledge and skills but also of proactive learning, a challenging attitude, and contributions to training and teamwork.
After certification, they will play a role in demonstrating leadership in the field, delivering peace of mind to the community, embodying the Company's philosophy, and passing on their knowledge to future generations.
❚ Expected Effects
1. Promotion of Staff Retention
By visualizing career paths and providing opportunities for gradual growth, the system aims to create an environment where each staff member can continue working with a future vision and a sense of fulfillment, thereby promoting staff retention.
2. Improvement in the Quality of Human Resource Development
The systematization of the education structure prevents the "personalization" of training and steadily supports the improvement of staff skills and expertise, leading to higher quality human resource development.
3. Improvement of Service Quality and Contribution to the Community
Through the development of "Tsukui-bito Maestros," the system strengthens frontline leadership personnel and promotes the provision of high-quality care. This will lead to an improvement in the quality of services provided to the Company's customers and contribute to enhancing the overall caregiving capacity of the community.
❚ Future Outlook
Through this system, the Company will continuously support the growth and career development of each caregiving staff member. Furthermore, by developing "Tsukui-bito Maestros," the Company aims to strengthen core personnel in the field.
Since the recruitment for "Tsukui-bito Maestro" challenges began on April 1st with the introduction of this system, approximately 50 applications and recommendations have already been received, indicating high interest and motivation from the field. Moving forward, the Company will support the challenges of such motivated individuals, aiming for the steady establishment and further development of the system.
Additionally, based on the operational status of the system and feedback from the field, the Company will work to further enhance educational content and evaluation mechanisms. In the future, the Company aims to create an environment where staff can continue working with greater fulfillment, such as by reflecting "Tsukui-bito Maestro" certification and roles in evaluations and compensation corresponding to their expertise.
❚ About Tsukui Co., Ltd.
Tsukui Co., Ltd. began its caregiving business in 1983 and currently operates over 560 day service centers nationwide as its core business. It also provides home care services (visiting care, home bathing, in-home care support, etc.), residential care services (certified nursing homes, serviced residences for the elderly, group homes, and other housing), and home nursing care services (visiting nursing, hospice).
The Tsukui Group has expanded its business operations centered around the caregiving sector and has grown into a company that also operates in human resources, leasing, and IT businesses.
With the mission of "Facing the challenges of a super-aged society and creating an era where people live happily for 100 years," the Company contributes to the realization of an affluent society where everyone can live their lives as they wish until the end in their familiar communities.
▶ Tsukui Co., Ltd. Corporate Site https://corp.tsukui.net/
▶ Tsukui Co., Ltd. Service Site https://www.tsukui.net/
FAQ
What is the purpose of Tsukui's new education system, the "Tsukui-bito Maestro System"?
To support the retention and growth of caregiving human resources, creating an environment where each staff member can continue working with a future vision and a sense of fulfillment.
What are the tiers in the "Tsukui-bito Maestro System"?
Four training tiers are established: "Basic," "Middle," "Advanced," and "Maestro."
What kind of professional is a "Tsukui-bito Maestro"?
A professional with high expertise and caregiving skills, who provides high-quality care, embodies the company's philosophy, and contributes to improving caregiving capabilities in the community and organization.
What challenges in the caregiving industry does this system address?
It addresses challenges such as the declining working population, rising turnover rates, low retention rates, and unclear career paths.
What effects are expected from the introduction of this system?
It is expected to promote staff retention, improve the quality of human resource development, and enhance service quality and contribution to the community.