Tsukui's 'Work-Caregiving Balance Support Service, Yorisoi Concierge' Selected for 'Japan Service Innovation 2025'
Tsukui Corporation announced that its 'Yorisoi Concierge' service, which supports employees in balancing work and caregiving, has been selected for the 'Japan Service Innovation 2025' program by the Service Productivity & Innovation for Growth (SPRING). The service was recognized for its comprehensive approach to preventing caregiving-related job separation by leveraging 40 years of expertise alongside AI and digital tools.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 15:55
- 🔍 Collected: March 28, 2026 at 21:59 (6h 4m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 06:00 (416h 0m after Collected)
Tsukui Corporation (Headquarters: Yokohama, Kanagawa; President and Representative Director: Tsuyoshi Takabatake; hereinafter 'the Company') is pleased to announce that its work-caregiving balance support service, 'Yorisoi Concierge,' has been selected for 'Japan Service Innovation 2025' by the Service Productivity & Innovation for Growth (SPRING).
❚ What is 'Japan Service Innovation 2025'?
'Japan Service Innovation' is a program conducted by the Service Productivity & Innovation for Growth (SPRING) under the Japan Productivity Center. It selects and introduces 'cases at the forefront of service innovation' that demonstrate unconventional innovation or create new value, derived from activities such as the Japan Service Awards and the Japan Customer Satisfaction Index (JCSI) survey.
For 'Japan Service Innovation 2025,' a total of 91 cases were selected, and the Company’s work-caregiving balance support service, 'Yorisoi Concierge,' was chosen as one of them.
❚ Points of Evaluation
'Yorisoi Concierge' was selected based on the following evaluation:
To address the rapidly growing importance of business caregiver issues and the problem of resignation due to caregiving, the Company was the first to package a comprehensive concierge service—as a value proposition for both corporations and individuals—that supports the balance between caregiving and work, allowing employees dealing with caregiving issues to focus on their work with peace of mind. Drawing on 40 years of experience in the caregiving business, the Company has launched this service utilizing AI and LINE to prevent resignation due to caregiving and contribute to the support of caregivers.
▶ 'Japan Service Innovation 2025' Case Study Page
Stop Caregiving Resignation! 'Yorisoi Concierge' Saving Companies and Caregivers
https://service-safari.jp/case_a/3657/
▶ 'Yorisoi Concierge' Service Site
https://yorisoi.tsukui.net/
❚ Future Outlook
Moving forward, the Company will continue to integrate its over 40 years of expertise in the caregiving business with the latest technology to contribute to reducing the burden on business caregivers and preventing resignation due to caregiving. Furthermore, under our mission of 'Confronting the challenges of a super-aging society and creating an era where people can live happily for 100 years,' we will promote the further expansion of our services and contribute to the realization of a society where everyone can live with peace of mind.
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❚ About Tsukui Corporation
Tsukui Corporation began its caregiving business in 1983. Currently, with its core business being over 560 day-service centers nationwide, the Company operates home-based care services (visiting care, visiting bathing, in-home care support, etc.), residential care services (nursing homes with care, housing for the elderly with services, group homes, and other housing), and home nursing services (visiting nursing, hospice).
While keeping the caregiving business at its core, the Tsukui Group has expanded its business scope and has now grown into a company that also develops human resources businesses, leasing businesses, and IT businesses.
With the mission of 'Confronting the challenges of a super-aging society and creating an era where people can live happily for 100 years,' we will contribute to the realization of a prosperous society where everyone can live as themselves in their familiar communities until the very end.
▶ Tsukui Corporation Corporate Site: https://corp.tsukui.net/
▶ Tsukui Corporation Service Site: https://www.tsukui.net/
❚ What is 'Japan Service Innovation 2025'?
'Japan Service Innovation' is a program conducted by the Service Productivity & Innovation for Growth (SPRING) under the Japan Productivity Center. It selects and introduces 'cases at the forefront of service innovation' that demonstrate unconventional innovation or create new value, derived from activities such as the Japan Service Awards and the Japan Customer Satisfaction Index (JCSI) survey.
For 'Japan Service Innovation 2025,' a total of 91 cases were selected, and the Company’s work-caregiving balance support service, 'Yorisoi Concierge,' was chosen as one of them.
❚ Points of Evaluation
'Yorisoi Concierge' was selected based on the following evaluation:
To address the rapidly growing importance of business caregiver issues and the problem of resignation due to caregiving, the Company was the first to package a comprehensive concierge service—as a value proposition for both corporations and individuals—that supports the balance between caregiving and work, allowing employees dealing with caregiving issues to focus on their work with peace of mind. Drawing on 40 years of experience in the caregiving business, the Company has launched this service utilizing AI and LINE to prevent resignation due to caregiving and contribute to the support of caregivers.
▶ 'Japan Service Innovation 2025' Case Study Page
Stop Caregiving Resignation! 'Yorisoi Concierge' Saving Companies and Caregivers
https://service-safari.jp/case_a/3657/
▶ 'Yorisoi Concierge' Service Site
https://yorisoi.tsukui.net/
❚ Future Outlook
Moving forward, the Company will continue to integrate its over 40 years of expertise in the caregiving business with the latest technology to contribute to reducing the burden on business caregivers and preventing resignation due to caregiving. Furthermore, under our mission of 'Confronting the challenges of a super-aging society and creating an era where people can live happily for 100 years,' we will promote the further expansion of our services and contribute to the realization of a society where everyone can live with peace of mind.
---
❚ About Tsukui Corporation
Tsukui Corporation began its caregiving business in 1983. Currently, with its core business being over 560 day-service centers nationwide, the Company operates home-based care services (visiting care, visiting bathing, in-home care support, etc.), residential care services (nursing homes with care, housing for the elderly with services, group homes, and other housing), and home nursing services (visiting nursing, hospice).
While keeping the caregiving business at its core, the Tsukui Group has expanded its business scope and has now grown into a company that also develops human resources businesses, leasing businesses, and IT businesses.
With the mission of 'Confronting the challenges of a super-aging society and creating an era where people can live happily for 100 years,' we will contribute to the realization of a prosperous society where everyone can live as themselves in their familiar communities until the very end.
▶ Tsukui Corporation Corporate Site: https://corp.tsukui.net/
▶ Tsukui Corporation Service Site: https://www.tsukui.net/