Timee Releases Report on "Ishikawa Prefecture Caregiving Unexperienced Individuals Entry Promotion Matching Enhancement Model Project" Commissioned by Ishikawa Prefecture

Timee Inc. (Location: Minato-ku, Tokyo, Representative Director: Ryo Ogawa), provider of the "Timee" skip-shift work service, announces the release of the report for the "Ishikawa Prefecture Caregiving Unexperienced Individuals Entry Promotion Matching Enhancement Model Project," for which it was selected as a commissioned contractor in June 2025.

While the demand for care workers is increasing due to the declining birthrate and aging population in recent years, the number of care workers began to decrease for the first time in 2023 since surveys began, making the establishment of new recruitment methods an urgent issue. In response, our company was selected as a commissioned contractor in June 2025 for the "Ishikawa Prefecture Caregiving Unexperienced Individuals Entry Promotion Matching Enhancement Project." This project aims to expand the base of human resources in the caregiving industry by promoting the use of spot work for individuals without prior experience or qualifications (unexperienced individuals, etc.). (*1) From August 2025 to January 2026, we verified the effectiveness of creating opportunities for unexperienced individuals to enter the field and addressing labor shortages, by leveraging the characteristics of spot work such as "one-day shifts, no resume or interview required," which lowers the psychological barrier to employment.

This release reports the main results of this demonstration. For details, please refer to the report at the link below.

▼Analysis Results Report <Full Version>

https://www.pref.ishikawa.lg.jp/kousei/spotwork/documents/zentai.pdf

*1: Timee Selected as Commissioned Contractor for "Ishikawa Prefecture Caregiving Unexperienced Individuals Entry Promotion Matching Enhancement Project" ~Expanding the Base for Care Worker Recruitment Through Promotion of Spot Work Utilization~

https://corp.timee.co.jp/news/detail-4663/

Main Results

■ Creation of "New Touchpoints" with the Caregiving Industry and Inflow of Unexperienced Individuals; "Long-Term Hiring" Achieved Through Spot Work

53.4% (1 in 2) of workers matched in this project were unqualified and had no prior caregiving experience, successfully expanding the base of new human resources from outside the industry. Repeat engagement is also active after initial contact, with 83.3% of demonstration facilities accepting repeat workers. Repeat workers accounted for 50.1% of all work performed, indicating the creation of ongoing relationships beyond single shifts.

Furthermore, 12.5% of businesses hired workers long-term (*2). From the perspective of businesses, this allows for rapid hiring after assessing suitability, which cannot be determined through interviews alone, by directly observing their work performance on-site beforehand. Additionally, it was confirmed that individuals without qualifications or experience, lacking preconceived notions, can flexibly absorb the facility's methods, making them highly compatible with long-term hiring for facilities with established training policies.

Comments from workers after employment include, "I felt reassured working because there were videos and manuals prepared," and "I enjoyed interacting with the users." This suggests that individuals without qualifications or experience can engage in caregiving work without undue burden.

*2 Based on 24 participating businesses in the demonstration.

■ Inflow of Immediately Available Talent from Other Industries Through "Task-Based" Work Structuring

By classifying the tasks performed in spot work into four areas: "Ancillary tasks," "Technical support tasks," "Communication and monitoring," and "Specialized support," and visualizing tasks that are highly compatible with spot workers, we have enabled workers with experience in other industries such as hotel cleaning and restaurants to perform effectively as immediately available talent. Approximately 60% of the demonstration workers were from industries other than caregiving, and approximately 76% secured employment in the caregiving field through the Timee platform for the first time in this demonstration, achieving "labor mobility" from other fields and occupations.

■ Establishment of an "Acceptance and Training" Model to Reduce Burden on Existing Staff

Acceptance methods such as "Gradual Self-Reliance" using videos and paper manuals, "Adjacent/Parallel Support" working in pairs with staff, and "Adjustment Type" assigning tasks based on worker ability have been established, demonstrating smooth introduction from the first shift.

■ Focus on "Core Duties (Care)" for Existing Staff and Improvement of Service Quality

54.2% of businesses that introduced spot work responded that "existing employees could concentrate on their core duties." For example, by having spot workers handle tasks like bed making, full-time staff can focus on monitoring and care on the floor, which helps prevent accidents like falls due to blind spots and reduces the mental burden on staff.

▼The Analysis Results Report <Full Version> can be viewed at the link below.

https://www.pref.ishikawa.lg.jp/kousei/spotwork/documents/zentai.pdf

Company Profile

Established: August 2017

Representative: Ryo Ogawa

Location: 35F, Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo

URL: https://corp.timee.co.jp/