Most Frequent Survey Response for Senior Job Site is 'Gratitude': A Reflection of Employment Difficulty?
Senior Job Co., Ltd. announced survey results from 765 users who secured employment through its senior-focused job site 'Senior Job'. The survey revealed that 71.2% expressed 'gratitude for securing employment', highlighting the difficulty of job hunting for seniors. The overall user satisfaction averaged a high 4.8 out of 5.
📋 Article Processing Timeline
- 📰 Published: May 20, 2026 at 00:00
- 🔍 Collected: May 19, 2026 at 15:32
- 🤖 AI Analyzed: May 20, 2026 at 08:14 (16h 41m after Collected)
Senior Job Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo / CEO: Yasue Nakajima), which supports career transitions for seniors, conducted a survey among job seekers who secured employment using its senior-focused job site 'Senior Job'. An analysis of the 'User Voices' section, comprising responses from 765 individuals, revealed that 71.2% expressed 'gratitude for securing employment'. This result reaffirms the high level of difficulty seniors face in finding jobs.
The most frequent feedback was not about features or usability, but 'gratitude'—survey results from the 'User Voices' of the senior-focused job site 'Senior Job'.
■ 'Gratitude' overwhelmingly dominates: Summary of the 'User Voices' survey for the senior job site
The survey targeted job seekers who successfully found employment between April 1, 2025, and May 11, 2026, using the specialized senior job site 'Senior Job' (https://seniorjob.jp/). Responses were obtained from 765 individuals. The main overview highlights the following three points:
- 71.2% of respondents mentioned 'gratitude for securing employment' in their comments, likely due to the high difficulty of finding work as a senior.
- Many respondents also praised the site's 'prompt and polite progression, flow, and support' (22%) and 'the sense of security from it being specialized for seniors' (19.5%), suggesting low satisfaction with other general services.
- The top occupations secured by respondents showed unique trends, such as 'Finance/Accounting' (4.7%), which differs from the overall top job postings.
■ Details of the 'User Voices' survey: Responses detailing the struggles of job hunting
For job seekers who successfully found work using 'Senior Job', a survey is displayed within the site at the time of their employment confirmation. The site collects their feedback and a 5-star satisfaction rating, which is then published as 'User Voices' (https://seniorjob.jp/voices/). The addition of this feature and display was announced on April 2, 2025 (*1).
With more than a year passing since the feature was added and survey data collection began, a sufficient sample of responses was gathered. The company has now investigated these response trends alongside respondent demographics.
(*1) Reference Press Release: New 'User Voices' feature added to the senior-focused job site 'Senior Job'
https://prtimes.jp/main/html/rd/p/000000153.000031414.html
Because the feedback on the site is collected as free-text comments, precise percentages like those in multiple-choice formats were not obtained. However, the intent and elements of the comments were broadly categorized and tabulated.
As a result, the element of 'gratitude for securing employment' stood out at 71.2%.
Comments conveying 'gratitude for securing employment' varied in format, ranging from short statements of thanks to detailed accounts of past job-hunting struggles followed by gratitude. Many responses solely expressed gratitude without mentioning the site's features or functions. This indicates that for seniors, the success of finding a job is prioritized far above the site's usability, highlighting just how difficult the job search is for this demographic.
The next most frequent comment elements were praise for 'prompt and polite progression, flow, and support' (22%) and 'the sense of security from it being specialized for seniors' (19.5%). These were often accompanied by anecdotes of dissatisfaction or failure to secure employment using previous career support services. This suggests that senior job seekers may not receive adequate support from non-specialized job agencies.
Comments containing elements of 'comprehensive features and usability' accounted for 11.9%. While many praised overall usability, a certain number specifically appreciated the scout function, the clarity of the selection process status, the resume creation tool, and the convenience of communicating with hiring companies via in-site messaging.
Although not an exclusive feature of 'Senior Job', many senior job seekers who experienced 'casual interviews' for the first time also highly evaluated their effectiveness.
On the other hand, there were comments pointing out areas for improvement, including finding message-based communication inconvenient, as well as some lower satisfaction ratings. Including these lower ratings, the average satisfaction score on the 5-point scale was '4.8'.
While the above covers the survey results, the demographic attributes of the respondents also showed distinct characteristics and are summarized below.
The average age of the respondents in this survey was 62.7 years old. The oldest was an 82-year-old male who secured a job as a cleaner.
The average age is... [text cuts off at 'the job site Senior Job']
The most frequent feedback was not about features or usability, but 'gratitude'—survey results from the 'User Voices' of the senior-focused job site 'Senior Job'.
■ 'Gratitude' overwhelmingly dominates: Summary of the 'User Voices' survey for the senior job site
The survey targeted job seekers who successfully found employment between April 1, 2025, and May 11, 2026, using the specialized senior job site 'Senior Job' (https://seniorjob.jp/). Responses were obtained from 765 individuals. The main overview highlights the following three points:
- 71.2% of respondents mentioned 'gratitude for securing employment' in their comments, likely due to the high difficulty of finding work as a senior.
- Many respondents also praised the site's 'prompt and polite progression, flow, and support' (22%) and 'the sense of security from it being specialized for seniors' (19.5%), suggesting low satisfaction with other general services.
- The top occupations secured by respondents showed unique trends, such as 'Finance/Accounting' (4.7%), which differs from the overall top job postings.
■ Details of the 'User Voices' survey: Responses detailing the struggles of job hunting
For job seekers who successfully found work using 'Senior Job', a survey is displayed within the site at the time of their employment confirmation. The site collects their feedback and a 5-star satisfaction rating, which is then published as 'User Voices' (https://seniorjob.jp/voices/). The addition of this feature and display was announced on April 2, 2025 (*1).
With more than a year passing since the feature was added and survey data collection began, a sufficient sample of responses was gathered. The company has now investigated these response trends alongside respondent demographics.
(*1) Reference Press Release: New 'User Voices' feature added to the senior-focused job site 'Senior Job'
https://prtimes.jp/main/html/rd/p/000000153.000031414.html
Because the feedback on the site is collected as free-text comments, precise percentages like those in multiple-choice formats were not obtained. However, the intent and elements of the comments were broadly categorized and tabulated.
As a result, the element of 'gratitude for securing employment' stood out at 71.2%.
Comments conveying 'gratitude for securing employment' varied in format, ranging from short statements of thanks to detailed accounts of past job-hunting struggles followed by gratitude. Many responses solely expressed gratitude without mentioning the site's features or functions. This indicates that for seniors, the success of finding a job is prioritized far above the site's usability, highlighting just how difficult the job search is for this demographic.
The next most frequent comment elements were praise for 'prompt and polite progression, flow, and support' (22%) and 'the sense of security from it being specialized for seniors' (19.5%). These were often accompanied by anecdotes of dissatisfaction or failure to secure employment using previous career support services. This suggests that senior job seekers may not receive adequate support from non-specialized job agencies.
Comments containing elements of 'comprehensive features and usability' accounted for 11.9%. While many praised overall usability, a certain number specifically appreciated the scout function, the clarity of the selection process status, the resume creation tool, and the convenience of communicating with hiring companies via in-site messaging.
Although not an exclusive feature of 'Senior Job', many senior job seekers who experienced 'casual interviews' for the first time also highly evaluated their effectiveness.
On the other hand, there were comments pointing out areas for improvement, including finding message-based communication inconvenient, as well as some lower satisfaction ratings. Including these lower ratings, the average satisfaction score on the 5-point scale was '4.8'.
While the above covers the survey results, the demographic attributes of the respondents also showed distinct characteristics and are summarized below.
The average age of the respondents in this survey was 62.7 years old. The oldest was an 82-year-old male who secured a job as a cleaner.
The average age is... [text cuts off at 'the job site Senior Job']
FAQ
What is the satisfaction rate of Senior Job users?
The platform achieved an average satisfaction score of 4.8 out of 5, indicating very high user approval.
What is the primary feedback from users?
71.2% of respondents expressed 'gratitude for securing employment', prioritizing the successful job match over specific features.
What is the average age of Senior Job users?
The average age of the respondents in the survey is 62.7 years old.