Yokogawa Shoji Adopts PeopleX's Interactive AI Role-Playing Service "PeopleX AI Role-Play"

PeopleX Inc. (Headquarters: Shinjuku-ku, Tokyo; Representative Director and CEO: Daichi Tachibana; hereinafter "the Company"), a provider of AI-driven solutions for HR challenges ranging from recruitment to employee success, is pleased to announce that Yokogawa Shoji Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; President and Representative Director: Tsuyoshi Mizobuchi) has adopted the Company's interactive AI role-playing service, "PeopleX AI Role-Play."

### Background and Objectives of Adoption

Yokogawa Shoji is an affiliate and general agency of Yokogawa Electric Corporation, a global leader in measurement, control, and information technology. As a general engineering trading company with a nationwide network centered on the Tokyo, Chukyo, and Kinki metropolitan areas, it manufactures and sells various equipment and software while providing high-value-added services such as maintenance and technical support.

The company aims for its after-sales service personnel to go beyond simple repairs and inspections. By gathering information and identifying customer challenges during site visits, they seek to generate new proposals and expand business opportunities. To strengthen the "information gathering and proposal capabilities" of its service staff, the company began implementing training programs from JECC Co., Ltd. (a PeopleX group company) in fiscal 2025.

In addition to this training, "PeopleX AI Role-Play" has been introduced to ensure the retention of learned skills. Through regular and continuous role-playing sessions with AI, the company aims to further enhance the information-gathering and proposal skills of its staff, ultimately improving service quality and customer satisfaction.

### Comment from Yokogawa Shoji Co., Ltd.

**Mr. Kenichi Oketani, Executive Officer and General Manager of Service Headquarters, Yokogawa Shoji Co., Ltd.**

"At Yokogawa Shoji, our sales, technical, and service departments work in a 'trinity' to support customers. We are currently shifting from 'selling products' to 'selling solutions' (koto-uri) to solve customer issues. In this model, sales handles proposals and contracts, technical teams manage implementation, and the service department provides after-sales maintenance.

We are promoting a cycle where customer insights gathered during maintenance are fed back to sales to drive new proposals. However, while our service personnel possess high technical maintenance skills, we lacked an established curriculum for developing their 'information gathering and proposal capabilities.' This training was often left to individual departments or informal succession from senior staff, which presented a challenge.

By introducing JECC’s training for service personnel and reinforcing it with 'PeopleX AI Role-Play,' we aim to solidify these skills and ensure that the business cycle between sales, technology, and service rotates effectively."

### Yokogawa Shoji Co., Ltd. Company Profile
* **Corporate Name:** Yokogawa Shoji Co., Ltd.
* **Representative:** Tsuyoshi Mizobuchi, President and Representative Director
* **Capital:** 90,000,000 yen (53% invested by Yokogawa Electric Corporation)
* **Location:** 3-6-21 Nishi-Gotanda, Shinagawa-ku, Tokyo
* **Website:** https://www.yokogawa.com/jp-ycl/

### About "PeopleX AI Role-Play"
This service allows users to practice various scenarios—such as sales negotiations or 1-on-1 meetings with subordinates—using a single tool with an AI trainer. It enables practical, self-paced practice anytime and anywhere, reducing training costs. After each session, the AI provides an objective evaluation, supporting employee growth with transparent feedback.

**Service Site:** https://peoplex.jp/ai-roleplay/

**Key Features:**
1. **24/7 Availability:** Practice anytime, including nights and weekends, reducing the workload for supervisors and trainers.
2. **Versatile Scenarios:** Supports various roles including sales, customer success, and retail. Features like "Multi-Persona" and "Scenario Editing" allow for complex practice, such as multi-person meetings or presentations.
3. **Objective Evaluation:** Eliminates bias in training and evaluation, providing consistent, high-quality education across the organization. AI visualizations of skill acquisition help employees grow with confidence.

For more details, please download the materials here: https://peoplex.jp/ai-roleplay/download/

*PeopleX is also seeking partners for its "PeopleX AI Role-Play" partner program. Interested companies can contact: contact@peoplex.jp*

### JECC Co., Ltd. Company Profile
* **Corporate Name:** JECC Co., Ltd.
* **Representative:** Tatsunori Matsui
* **Capital:** 100 million yen
* **Location:** 20th Floor, Sunshine 60 Building, 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo
* **Business:** Support for "Oyakudachi-do" (Way of Being Useful) management transformation (Consulting, Training, Content/e-learning).
* **Website:** https://www.jecc-net.co.jp/

### PeopleX Company Profile
* **Corporate Name:** PeopleX Inc.
* **Representative:** Daichi Tachibana
* **Capital:** 116 million yen (including capital reserve)
* **Location:** 24th Floor, Shinjuku Sumitomo Building, 2-6-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
* **Business:** Development of "PeopleX AgenticHR Platform," "PeopleX AI Interview," "PeopleX AI Role-Play," "PeopleX AI Consultation," "HR LIBRARY," and "PeopleWork."
* **Website:** https://corp.peoplex.jp/

### Inquiries
PeopleX Inc. Public Relations
TEL: 03-6683-4199
Mail: info@peoplex.jp