CRISP Inc. Introduces Conversational AI Interview Service 'PeopleX AI Interview' for Staff Recruitment at Brands Including 'CRISP SALAD WORKS'
PeopleX Inc. announced that CRISP Inc., operator of CRISP SALAD WORKS, has adopted its conversational AI interview service. The AI will conduct store staff interviews 24/365, standardizing evaluation criteria and improving applicant experience.
📋 Article Processing Timeline
- 📰 Published: April 8, 2026 at 18:00
- 🔍 Collected: April 8, 2026 at 09:01
- 🤖 AI Analyzed: April 20, 2026 at 20:45 (299h 43m after Collected)
PeopleX Inc. (Headquarters: Shinjuku-ku, Tokyo, Representative Director & CEO: Daichi Tachibana, hereinafter: the Company), which solves HR issues with AI from recruitment to active support, is pleased to announce that its conversational AI interview service 'PeopleX AI Interview' has been introduced by CRISP Inc. (Headquarters: Minato-ku, Tokyo, Representative Director & CEO: Hiroshi Miyano). Going forward, the service will be utilized for store staff recruitment at 'CRISP SALAD WORKS' and 'Tokyo Aji Fry' operated by CRISP.
## Background and Aims of Introduction
Founded in Tokyo in 2014, CRISP Inc. is a new type of food service company that aims to evolve Japan's food service industry through technology, operating custom salad specialty store 'CRISP SALAD WORKS' and aji fry (fried horse mackerel) specialty store 'Tokyo Aji Fry' under the purpose 'Overturn Japanese food service.'
Specifically, by promoting digital transformation (DX) in the three areas of 'Customer, Operation, and Store Staff,' they combine technology and human power to achieve both the best customer experience and the best employee experience, resulting in increased profitability and improved brand loyalty.
As they advance these initiatives, CRISP Inc. positions the design of the experience in the recruitment domain as an important theme. Particularly in recruiting store staff, balancing the creation of an environment where applicants can participate in the selection process without time or location constraints, and the standardization and streamlining of selection criteria, had become a challenge.
To solve challenges in the recruitment domain, CRISP Inc. decided to introduce our conversational AI interview service, 'PeopleX AI Interview.' Based on the following features of the service, we will solve CRISP Inc.'s challenges while supporting a high candidate experience.
* Freely design questions without constraints on numbers
* Detailed settings can be configured for follow-up questions asked by AI, ensuring flexibility in interview content
* Interviews are possible 24 hours a day, 365 days a year, with no scheduling required
Furthermore, this allows recruiters to focus more on human-to-human communication. Following CRISP Inc.'s core philosophy—leaving what can be entrusted to technology to technology, and dedicating human time to interpersonal connections to enhance value—this approach will also be embodied in the recruitment process.
## Comments from the Person in Charge at CRISP Inc.
**Ms. Noriko Okamoto, Head of People & Culture Unit, CRISP Inc.**
We believe that recruitment at CRISP is not merely about filling vacancies, but an encounter with peers who will 'create enthusiastic fans.' That is exactly why we want the selection process itself to be a place that embodies our culture.
Currently, as we are in a growth phase with continuous store openings, our hiring volume is also expanding. During this period, we strongly felt the challenge of how to overcome the inconsistencies in pass/fail judgment criteria and response speed among interviewers. While it is natural for differences in experience and perspective to arise when humans are involved, as an organization, we emphasize fairness and need to create a state where judgments can be made based on consistent criteria.
This introduction is an initiative to deliver a selection opportunity based on a uniform standard to all applicants. By preparing an environment where everyone is evaluated under the same design regardless of who takes it, we will build a reproducible hiring system that can withstand the speed of growth.
Going forward, we will continue to refine our standards while building a team that is uniquely CRISP.
## Background and Aims of Introduction
Founded in Tokyo in 2014, CRISP Inc. is a new type of food service company that aims to evolve Japan's food service industry through technology, operating custom salad specialty store 'CRISP SALAD WORKS' and aji fry (fried horse mackerel) specialty store 'Tokyo Aji Fry' under the purpose 'Overturn Japanese food service.'
Specifically, by promoting digital transformation (DX) in the three areas of 'Customer, Operation, and Store Staff,' they combine technology and human power to achieve both the best customer experience and the best employee experience, resulting in increased profitability and improved brand loyalty.
As they advance these initiatives, CRISP Inc. positions the design of the experience in the recruitment domain as an important theme. Particularly in recruiting store staff, balancing the creation of an environment where applicants can participate in the selection process without time or location constraints, and the standardization and streamlining of selection criteria, had become a challenge.
To solve challenges in the recruitment domain, CRISP Inc. decided to introduce our conversational AI interview service, 'PeopleX AI Interview.' Based on the following features of the service, we will solve CRISP Inc.'s challenges while supporting a high candidate experience.
* Freely design questions without constraints on numbers
* Detailed settings can be configured for follow-up questions asked by AI, ensuring flexibility in interview content
* Interviews are possible 24 hours a day, 365 days a year, with no scheduling required
Furthermore, this allows recruiters to focus more on human-to-human communication. Following CRISP Inc.'s core philosophy—leaving what can be entrusted to technology to technology, and dedicating human time to interpersonal connections to enhance value—this approach will also be embodied in the recruitment process.
## Comments from the Person in Charge at CRISP Inc.
**Ms. Noriko Okamoto, Head of People & Culture Unit, CRISP Inc.**
We believe that recruitment at CRISP is not merely about filling vacancies, but an encounter with peers who will 'create enthusiastic fans.' That is exactly why we want the selection process itself to be a place that embodies our culture.
Currently, as we are in a growth phase with continuous store openings, our hiring volume is also expanding. During this period, we strongly felt the challenge of how to overcome the inconsistencies in pass/fail judgment criteria and response speed among interviewers. While it is natural for differences in experience and perspective to arise when humans are involved, as an organization, we emphasize fairness and need to create a state where judgments can be made based on consistent criteria.
This introduction is an initiative to deliver a selection opportunity based on a uniform standard to all applicants. By preparing an environment where everyone is evaluated under the same design regardless of who takes it, we will build a reproducible hiring system that can withstand the speed of growth.
Going forward, we will continue to refine our standards while building a team that is uniquely CRISP.