Opro Releases Case Study: MIXI Automates 80% of Certificate Issuance via SmartHR Integration

Opro has published a case study on MIXI, where they achieved 80% automation in certificate issuance by integrating SmartHR with Opro's 'Form DX for SmartHR.' This significantly reduced manual errors and workload for their 1,700 employees.
提携NQ 80/100出典:PR Times

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  • 📰 Published: April 27, 2026 at 20:30
  • 🔍 Collected: April 27, 2026 at 12:01
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Opro Co., Ltd. (Headquarters: Chuo-ku, Tokyo; President: Kazunori Satomi; hereinafter 'Opro') is pleased to announce the publication of a case study featuring MIXI Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Hiroki Kimura; hereinafter 'MIXI'), highlighting the automation of certificate issuance through the integration of SmartHR and Form DX for SmartHR.

MIXI introduced Form DX for SmartHR and achieved automation for certificate issuance for its approximately 1,700 employees nationwide. Tasks that were previously handled manually by inputting data into Excel or Word one by one can now be automatically generated with a single button click for about 80% of the certificates. The labor required for data transcription and error checking has been significantly reduced, resolving business bottlenecks during peak seasons.

Background of Introduction:
With approximately 1,700 employees nationwide, a labor relations team of 2 to 3 people at MIXI was responsible for issuing employment certificates and salary payment certificates. Since certificates vary in format by municipality, they had to be created manually one by one. During peak periods, nearly 90 applications would concentrate in a single month, making the certificate issuance process, including error checking, a significant burden.

Deciding Factors for Introduction:
MIXI compared various tools with a focus on integration with SmartHR, which was already in use, and selected Form DX for SmartHR. The deciding factor was the flexibility to expand the scope of automation gradually from a small entry point, rather than aiming for complete automation from the start.

Operational Status and Effects:
Through phased promotion of use, about 80% of certificates can now be automatically generated with a single click. By automatically reflecting necessary data from the SmartHR employee ledger, transcription errors have been eradicated, and checking labor has been reduced. The entire workflow from application reception to certificate distribution can now be completed within SmartHR, eliminating the hassle of moving between multiple systems and the risk of failing to update ledgers.

Details:
For more details on the case study, please visit the following link:
https://www.opro.net/service/formdx/case/mixi.html

Overview of Form DX for SmartHR:
'Form DX for SmartHR' is an integration service that allows employee information, payroll details, and other data registered in the cloud-based HR software 'SmartHR' to be output as employment certificates and various HR documents. Since template selection and output operations can be performed simply, the service realizes efficiency in document tasks without requiring specialized settings.
Service site: https://www.opro.net/service/formdx/smarthr/

About Opro Co., Ltd.:
Under the mission 'make IT simple,' Opro supports the creation of new businesses and value for its customers. Guided by the development philosophy 'Less is More,' Opro provides optimal services through data optimization solutions and sales management solutions. The company continues to evolve its services to achieve true customer success.
https://corp.opro.net/