Cosmo Bank, Managing Over 8,000 Rental Properties Primarily in Kanagawa, Revamps Internal Systems for Viewing Reservations, Move-in Applications, and Electronic Contracts with ITANDI's System

ITANDI Inc. (hereinafter referred to as "ITANDI"), which smooths real estate transactions with technology, announces that as of March 2026, it has implemented its operational support service for rental property management, "ITANDI Rental Management," for Cosmo Bank Co., Ltd. (hereinafter referred to as "Cosmo Bank"), which manages over 8,000 rental properties primarily in Kanagawa. Cosmo Bank has revamped its systems for viewing reservations, move-in application reception, and electronic contracts to ITANDI's services and has begun listing properties on "ITANDI BB."

◆ Background

Cosmo Bank, managing over 8,000 rental properties mainly in Kanagawa, has been working to improve the efficiency of its rental management operations using the web. However, the cost of learning system operations and responding to property confirmation calls have been significant burdens on its staff. Furthermore, Cosmo Bank aims for further expansion of its management scale, increasing the importance of data linkage and real-time information updates in each operational process.

◆ Overview

Since March 2026, Cosmo Bank has implemented "ITANDI Rental Management," which has been ranked No. 1 in usage by brokerage companies for three consecutive years (*1). The company has revamped its systems for viewing reservations, move-in application reception, and electronic contracts to ITANDI's services and has commenced property listings on the real-time real estate industry portal "ITANDI BB."

By listing managed properties on "ITANDI BB," which integrates with "ITANDI Rental Management," viewing reservation operations are automated. Upon move-in application, applicant information can be linked to rent guarantee companies, insurance companies, etc., simplifying the application and screening process. Application information is also seamlessly linked to the lease agreement stage, reducing the need for repeated input of tenant information and resubmissions.
　

By becoming an infrastructure company that supports the real estate industry and its related fields with technology, ITANDI aims to provide safe and convenient services for all parties involved in real estate transactions and for tenants.

◆ Overview of "ITANDI Rental Management" Service for Operational Support

https://service.itandi.co.jp/services/kanri

This is an operational support service for real estate rental management companies. It supports the entire process from property search, viewing reservations, move-in applications, lease agreements, tenant management, renewal/move-out procedures, to restoration work using technology, thereby improving operational efficiency, enhancing customer satisfaction, and contributing to the paperless transition in the real estate industry.

Furthermore, it serves as a core real estate system to improve owner satisfaction, supporting operations such as settlement management, property management, and landlord management. Currently, its application system is used for over 1 million move-in applications annually, and three of its systems have ranked No. 1 in usage by brokerage companies for three consecutive years (*1), with adoption by approximately 3,900 management companies nationwide (*2).

◆ Overview of "ITANDI Rental Management" Viewing System
This system automates the reception of viewing reservations and the inquiry of key information, allowing for viewing reservations 24/7. It boasts a 93.8% usage rate among brokerage companies (*1). By automating viewing reservations, real estate rental management companies can improve operational efficiency and prevent issues like duplicate bookings. It also includes an automatic check function for unauthorized brokers not licensed under the Real Estate Business Act, contributing to crime prevention. For prospective tenants, it enhances convenience by enabling quick and efficient viewing of desired rooms.

◆ Overview of "ITANDI Rental Management" Application System

This system, used by 94.5% of brokerage companies (*1), streamlines the process from application submission to screening. It links necessary application information entered by prospective tenants online and the progress of application procedures with management companies, brokerage firms, rent guarantee companies, and insurance companies. Currently, it is used for over 1 million move-in applications annually (*3) and collaborates with approximately 92 domestic guarantee companies (*4).

◆ Overview of "ITANDI Rental Management" Application System Electronic Contract Option

This system allows for the completion of contract signing related to move-ins, move-outs, and renewals of rental properties online. By integrating with move-in application information (*5), it reduces the effort for prospective tenants by eliminating duplicate entries of various contract details. Since postal delivery of contracts is unnecessary, lease agreements can be concluded on the same day after screening is completed.

Additionally, it supports electronic contracts for ancillary agreements such as rental guarantee contracts and parking space contracts. Necessary documents can be customized to meet the needs of real estate companies. By digitizing contracts, it prevents issues like incomplete entries, forgery, alteration of contracts, unauthorized access, and data corruption. It has obtained the "Certified Timestamp User Registration Mark" (*6) issued by the General Incorporated Foundation Japan Data Communications Association, in compliance with the "Guidelines for Time Business" published by the Ministry of Internal Affairs and Communications. Currently, it is implemented in approximately 670 companies (*7), with over 340,000 electronic contracts processed annually (*8).

◆ Inquiries Regarding This Service from Real Estate Companies

URL: https://service.itandi.co.jp/contacts/kanri

(※1) Source: "What Will the Rental Housing Market Look Like in the Future? Analysis of Trends for 2025" by Leasing Management Consulting Co., Ltd. https://lmc-c.co.jp/wp/wp-content/uploads/2025/02/lmc_releace_20250227.pdf

(※2) As of the end of July 2025.

(※3) Period: April 1, 2024 - March 31, 2025.

(※4) As of the end of July 2025.

(※5) Requires the use of the application system in conjunction with "ITANDI Rental Management."

(※6) Registration system for businesses using certified timestamps from the General Incorporated Foundation Japan Data Communications Association.

(※7) As of the end of January 2025.

(※8) Period: April 1, 2024 - March 31, 2025. Total number of electronic contract files, including move-in/out, renewal contracts, and parking space contracts.

◆ Cosmo Bank Overview

Company Name: Cosmo Bank Co., Ltd.

Representative: Hayato Anazawa, President and Representative Director

URL: https://cosmobank.co.jp/

Headquarters: Yokohama Landmark Tower 9F, 2-2-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture

Established: August 2018

Business Activities:

Sales, brokerage, rental management, and renovation of income-generating properties.

◆ ITANDI Inc. Overview

ITANDI Inc. is a real estate tech company that provides services to solve challenges in the real estate industry, with the mission of "Smoothing real estate transactions with technology." Through its core business, it promotes DX in the real estate industry, achieving over approximately 1 million electronic move-in applications and over 340,000 electronic contract executions annually (*1) through service provision, and reducing approximately 11.51 million sheets of paper annually (*2) by making documents related to move-in applications and lease agreements paperless.

(*1) Period: April 1, 2024 - March 31, 2025.

(*2) Based on ITANDI's criteria. Period: April 1, 2024 - March 31, 2025. Calculated based on the estimated paper reduction by companies adopting "ITANDI Rental Management" provided by ITANDI.

Company Name: ITANDI Inc.

Representative: Akihiro Nagashima, President, Representative Director, Executive Officer, CEO

URL: https://corp.itandi.co.jp/

Headquarters: Sumitomo Fudosan Roppongi Grand Tower 42F, 3-2-1 Roppongi, Minato-ku, Tokyo

Established: June 2012

Business Activities:

- Development and operation of a real-time real estate industry portal site

- Development and operation of DX services for real estate leasing and sales operations

- Development and operation of real estate data services