Helpfeel Joins the Japan Business Federation (Keidanren)

Helpfeel Inc. (Headquarters: Kyoto City, Kyoto Prefecture; CEO: Isshu Rakusai; hereinafter "Helpfeel"), which accelerates the societal implementation of AI through the power of knowledge, is pleased to announce its admission to the Japan Business Federation (hereinafter "Keidanren") as of July 1, 2026.

Background and Objectives for Joining Keidanren

Keidanren has long promoted the AI-readiness (※) of society, industries, and companies, and has advocated for the importance of societal implementation of AI from the fundamental perspective of "What is AI being utilized for?" Helpfeel resonates with this philosophy and has supported companies in converting tacit knowledge and scattered information into AI-ready knowledge through its track record of over 900 site implementations across diverse industries (as of April 2026).

Based on this support experience in various industries, Helpfeel is joining Keidanren to further deepen collaboration and dialogue with the industrial world and to promote AI-readiness in companies even more. As a member of Keidanren, Helpfeel will contribute to solving societal issues through the following initiatives and contribute to the sustainable development of the Japanese economy through the power of technology.

※ A state where information and operations are organized so that AI can continuously produce results.

Participation in Policy Recommendations Helpfeel will contribute to policy recommendation activities that are tailored to the realities of the industrial world, leveraging on-site knowledge in areas such as AI utilization, a declining population society, regional revitalization, and SDGs.

Strengthening Collaboration with Industry Helpfeel will contribute to accelerating AI-readiness in each industry through dialogue and collaboration with Keidanren member companies, regardless of their industry sector.

Contribution to the Startup Ecosystem Helpfeel will contribute to the development of Japan's startup ecosystem by collaborating with and sharing knowledge with technology startups, aiming to realize Keidanren's "Startup Growth Vision."

About the Japan Business Federation (Keidanren)

Keidanren is a comprehensive economic organization composed of 1,580 leading Japanese companies, 103 major industry-wide national organizations in manufacturing, services, etc., and 47 regional economic organizations (as of April 1, 2026). Its purpose is to draw out the vitality of individuals and regions that support companies and to contribute to the autonomous development of the Japanese economy and the improvement of national life.

Organization Name: Japan Business Federation Chairman: Yoshinobu Tsutsui Location: Keidanren Kaikan, 1-3-2 Otemachi, Chiyoda-ku, Tokyo HP: https://www.keidanren.or.jp/

"AI Knowledge Data Platform" to Accelerate Corporate AI Utilization

The key to unlocking the true value of AI lies in the quality of the "knowledge data" that AI references. Knowledge data refers to information assets that organize and structure dispersed business knowledge within a company, such as FAQs, manuals, and response logs, into a form that AI can utilize.

"Helpfeel" is an AI knowledge data platform that transforms a company's internal information into an "AI-ready knowledge base." Centered around this knowledge base, it broadly supports customer support through FAQs and AI agents, operator assistance, and VOC analysis. Starting from knowledge, it enhances corporate decision-making and customer experience, contributing to sustained competitive advantage.

It is currently implemented in over 900 sites (as of April 2026), primarily for domestic enterprise companies in sectors including finance, infrastructure, manufacturing, and retail.

"Helpfeel" Service Site: https://www.helpfeel.com

Overview of Helpfeel Inc.

Founded: December 21, 2007 (Japanese subsidiary established on December 4, 2020)

Representative: Representative Director & CEO Isshu Rakusai

Kyoto Office: Kawamoto Building 5F, 110-16 Gosho-yahata-cho, Kamigyo-ku, Kyoto City, Kyoto Prefecture, 602-0023

Tokyo Office: Sumitomo Fudosan Yaesu-dori Bldg. 4F, 2-14-1 Hatchobori, Chuo-ku, Tokyo, 104-0032

URL: https://corp.helpfeel.com/

Helpfeel is a knowledge technology company that optimizes the vast knowledge assets accumulated within companies into an "AI-ready" knowledge base that AI can instantly utilize. It acts as the "context layer" that influences AI accuracy and performance, supporting the creation, accumulation, analysis, and utilization of knowledge data in an integrated manner, thereby continuously enhancing the value of knowledge assets and supporting AI accuracy improvement and autonomous utilization. The company offers comprehensive solutions to support corporate "AI-readiness" centered around the following three products:

AI Knowledge Data Platform "Helpfeel" that strengthens corporate AI

Knowledge Base "Helpfeel Cosense" that cultivates AI

AI "Gyazo" that remembers images and videos on your behalf